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Recovery Auditing

Recovery Auditing. May 13, 2009. Rod Wood, Director Sally Goetz, Supervisory Auditor. Overview. VA approach to recovery audits Financial Services Center (FSC) recovery audit program FSC audit recovery portal demo. VA Approach. Aggressively pursuing recovery auditing

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Recovery Auditing

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  1. Recovery Auditing May 13, 2009 Rod Wood, Director Sally Goetz, Supervisory Auditor

  2. Overview • VA approach to recovery audits • Financial Services Center (FSC) recovery audit program • FSC audit recovery portal demo

  3. VA Approach • Aggressively pursuing recovery auditing • Contract recovery audits • FSC Audit Recovery Program • Objectives • Recovery of funds • Enhanced internal controls

  4. Interest Penalty Improvements

  5. Financial Services Center • FranchiseFund “fee for service” entity • Supports VA and 10 other Federal customers • Provides common financial services • Commercial and medical claims payments • Credit card payment processing • Accounting services • VA payroll processing • Recovery audits

  6. FSC Audit Recovery • Recovery Audit Program • Hired commercial audit firm FY 2000 • Brought in-house FY 2001 • GAO “best practice” FY 2002 • Types of payment reviews • Vendor credits • Vendor/medical claims duplicate payments • Employee awards • Interest penalties and sales taxes

  7. FSC Audit Recovery (Cont’d.) • Data mine high probability duplicates • Validate/recover via collection or offset • Payment cancellations • Process managed via web application • Recovery audit “benchmark” contract

  8. Audit Recovery Results

  9. Causes for FSC Collections • Vendor credits • Incomplete orders / returned goods • Duplicate payments • Consolidated / duplicate invoices • Employee awards • Duplicate inputs • Interest penalties and sales tax • Not authorized IAW Prompt Payment Act

  10. FSC Preventive Approaches • Require original invoices for payment • Research payment history before processing second payments • Enforce contract provisions for exemptions from taxes claimed • Provide staff training on root causes

  11. Enhancing Internal Controls • FSC enhancements • Transition from paper to e-invoicing • OCR technology for invoice processing • Centralizing VA medical claims payments

  12. Audit Recovery Web Based Audit Recovery Portal DemoSally Goetz

  13. Audit Recovery Portal

  14. Audit Recovery Portal (Cont’d.)

  15. Audit Recovery Portal (Cont’d.)

  16. Audit Recovery Portal (Cont’d.)

  17. Audit Recovery Portal (Cont’d.)

  18. Audit Recovery Portal (Cont’d.)

  19. Audit Recovery Portal (Cont’d.)

  20. Audit Recovery Portal (Cont’d.)

  21. “Why the FSC” • Recognized by GAO as “Best Practice” • Government employees vs. contractors • Over 50 years of Federal experience • More familiar with governmental operations • Provide a variety of audit recovery services • Use a secure web based application PRE-DECISIONAL DRAFT

  22. “Why the FSC” • VA keys to recovery audits • Centralized payment processing • Leverage tools to perform/manage recovery audits • Improve internal control posture • FSC available for recovery audit consulting/recovery audit work FSC Director: Rod Wood vafsc.director@va.gov

  23. Questions

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