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Completed Staff Work

Completed Staff Work

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Completed Staff Work

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  1. Welcome Jack Yoest Adjunct Professor; Business, Management, Marketing JYoest@NVCC.eduwww.Yoest.com Follow me on Twitter @JackYoest Please Sign In Completed Staff Work

  2. Completed Staff Work Why are we here? 1. What is Completed Staff Work? 2. Will I get greater job security? 3. How do I manage my manager?

  3. Completed Staff Work Tale of two Wheelers Earle and Elmer

  4. Completed Staff Work Elmer Wheeler was a senior salesman. Wheeler Dealer Earle Wheeler was a senior executive. Top of His Profession

  5. Completed Staff Work An American Tragedy; A Failure of CSW • November, 1965 • Charles Cooper, a staffer • Earle Wheeler, his boss • The Big Boss

  6. Completed Staff Work Very Large Organization Big Boss Earle Robert Charles Cooper Whiz Kids

  7. Completed Staff Work Earle vs Robert Selling to The Big Boss

  8. Completed Staff Work The Big Boss buys Robert Not Earle

  9. Completed Staff Work • Robert’s strategy failed. • Earle’s strategy ultimately implemented. • Robert admits he was wrong… ?

  10. Completed Staff Work • Earle Wheeler, Chairman Joint Chiefs of Staff • Robert McNamara, SECDEF • Lyndon Johnson, President United States

  11. Completed Staff Work What was the problem?

  12. Completed Staff Work Earle Wheeler could not sell like Elmer Wheeler

  13. Completed Staff Work Elmer Wheeler America’s #1 Salesman 1947

  14. Completed Staff Work Is it enough to have the right answer?

  15. Completed Staff Work • Product Decision Memo • Price Political Capital • Place Messenger 4. Promotion Sales Presentation

  16. Last King of Scotland, Idi Amin, President-for-Life of Uganda

  17. Completed Staff Work “You didn’t persuade me”

  18. Completed Staff Work Your Team Your Self Your Boss

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  21. Completed Staff Work I agree with you, I want to do it… now make me do it. FDR

  22. Completed Staff Work 1. What is Completed Staff Work? Defined: Decision memo Signature ready

  23. 1. What is Completed Staff Work? Where the Boss takes action, by getting…

  24. 1. What is Completed Staff Work? A Recommendation, from…

  25. 1. What is Completed Staff Work? Researched Options based from…

  26. 1. What is Completed Staff Work? Well Defined Problem

  27. 1. Deliver Completed Staff Work • Research • Options/Recommendations • Signature ready

  28. Completed Staff Work 1. What is Completed Staff Work? Efficient: faster, better, cheaper.

  29. Completed Staff Work • 1.  FOR DECISION:  • 2.  PURPOSE:    • 3. OPTIONS: a. Option A • Pros • Cons  • 4.  BACKGROUND AND DISCUSSION:    •      a.  BACKGROUND.  •      b.  FACTS.    • 5.  IMPACT:  • 6.  COORDINATION:  •     CONCUR/NONCONCUR___________DATE__________  • 7.  RECOMMENDATION:  a. Option A APPROVE _________ DISAPROVE _______ SEE ME ___________ • 8.  The Point of Contact for this action is YOU

  30. 1. What is Completed Staff Work? The staffer is an Individual Contributor

  31. 1. What is Completed Staff Work? Individual Contributor’s Report Card Work = Grade

  32. 1. What is Completed Staff Work? Your Manager’s Report Card Work + ___________ = Grade

  33. 1. What is Completed Staff Work? Your Manager’s Report Card Work + Network = Grade

  34. Completed Staff Work Report Cards Individual Work = Grade Manager Work + Network = Grade

  35. Completed Staff Work 1. What is Completed Staff Work? Happy Customers, Happy Employees, Happy Cash Flow.

  36. Completed Staff Work 2. Will I have Greater Job security? YES Understand Your Boss You were hired for your wisdom & judgment. And your integrity. Trust.

  37. Completed Staff Work Sunshine Cleaning

  38. Completed Staff Work Business Lie vs Life Lie

  39. Completed Staff Work 2. Will I have Greater Job security? a. Power as an employee. Understand Your Boss S/He wants discipline, But it’s not what you think…

  40. Completed Staff Work 2. Will I have Greater Job security? a. Power as an employee. Understand Your Boss US Army definition of discipline.

  41. 2. Will I have Greater Job security? a. Power as an employee. Understand Your Boss S/He wants two things from staffers: Compliance Initiative

  42. Completed Staff Work • Will I have Greater Job security? b. Put me in coach – I’ll take that job. Understand the “Commander’s Intent” LBJ as story teller

  43. Will I have Greater Job security? b. Put me in coach – I’ll take that job. Control what we do, and When we do it.

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  46. Completed Staff Work • Will I have Greater Job security? c. Boss not always right; but s/he must always be happy. Your boss is your customer.

  47. Completed Staff Work