Digital by Default !. Saul Stevens I.T. Director - Family Mosaic. Digital by Default at a Glance. Still over 8m adults in the UK have never been online. 4m of this number are in Social Housing or Care and Support – something FM can help influence.
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I.T. Director - Family Mosaic
Core to what we do
‘Lack of internet access and skills entrench the disadvantage of many of our vulnerable customers, and internet access is increasingly important in determining the future opportunities available to these individuals – opportunities such as employment, financial guidance, training, social connectivity, advice and information services’
It’s not about the technology
It’s about ‘getting connected’ & ‘Digital Champions’
can be scary
behavioural change –
desire to use technology positively
FM getting people into work
I.T. training and skills is a key component
Would you employ this ‘young man’ ?
Ryan – 20 years old – just out of care
Young peoples support network
Business Skills – Financial advice, social networking, support