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Single Window Development and Implementation Experience of Tunisia

Single Window Development and Implementation Experience of Tunisia. UNECE CAPACITY BUILDING WORKSHOP ON TRADE FACILITATION IMPLEMENTATION: TOOLS, TECHNIQUES AND METHODOLOGIES 18 – 20 October 2004, Geneva. Summery. Backgrou n d : the context of the virtual single window

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Single Window Development and Implementation Experience of Tunisia

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  1. Single Window Development and ImplementationExperience of Tunisia UNECE CAPACITY BUILDING WORKSHOP ON TRADE FACILITATION IMPLEMENTATION: TOOLS, TECHNIQUES AND METHODOLOGIES 18 – 20 October 2004, Geneva

  2. Summery • Background : the context of the virtual single window • Structure and services • The technical architecture • Particpant • Business Model • Recquirement and user fees • Expected results • lessons learned • Future plan

  3. BACKGROUND

  4. Context of the single window • The membership of the world Trade organisation • Agreement of association with the European Union (1995) • Up Grade of the compagny • Up grade of the environment of the compagny

  5. BEFORE TTN • Long Processes • Different formalities • Many documents with redundant information ( 20 )

  6. Services Customs Foreign Trade Department Banks Technical Control departments Transporters Port Authorities Chamber of Commerce and industry • AT NATIONAL LEVEL : • CUSTOMS FORMALITIES: • FOREIGN TRADE FORMALITIES: • EXCHANGE FORMALITIES: • PAYMENT FORMALITIES: • TECHNICAL CONTROL FORMALITIES: • TRANSPORT FORMALITES : • CONTROL ON PRODUCTS ORIGIN:

  7. freightforward Ministery of trade Technical control authorities Importer Exporter Banks Shipping Agent Brokers Central Bank Customs Traitement of documents On foreign trade

  8. Consequences Long delays for release of Imported goods : • customsclearancetime : from 5 to 17 days, average 10 • congestion in “Radès port”, Tunis, Tunisia • negative impact on competitiveness • waste of resources,

  9. Measures taken in Tunisia • COFPRO ( National Facilities Commitee) • THE « LIASSE UNIQUE » project

  10. The Project stages (the important dates) • 1st stage: October 2000: • * Documents standardization (EEC/UN Standards) • * Simplification of foreign Trade processes • 2nd stage: April 2002 • Digitalization of foreign trade documents • Creation of « the virtual single window » or • « Virtual One Stop Desk ».

  11. Structure of the single window Technical Control Departments Ministery of Trade Banks Customs Central Bank Central Server Tunisie TradeNet • Importer • Exporter • Transitaire Shipping Agencies Foreign Trade Formalities Transport Documents

  12. Technology • UN/EDIFACT • XML • Mailing: SMTP – X400 • Web • SMS

  13. Technical Architecture Operators Exporters importers, Customs brokers Shipping agents, Carriers, … Partners Banks, Ministries,Technical Departments, Harbour Authority, Customs Opérateurs Importateurs Exportateurs,Déclarants,Agents Maritime, Transporteurs, … PartenairesBanques, Ministère du Commerce, DépartementsTechniques, OMMP, Douane Actors Flat file XML Messages WEB form EDIFACT Messages Frame Relay RTC Firewall Archive Server EDI Server WEB SERVER Central server

  14. Partners PARTICIPANTS • Banks • Trade Ministry • Central bank • Technical control department • Customs • Habord authorities

  15. Partners PARTICIPANTS • Users • Importers • Exporters • Brokers • Shipping agencies

  16. Business model • The virtual single window is managed by TTN « Tunisie TradeNet » • TTN : Corporation, Created in February 2000 • Mission Statement : • The management of the unique windows. • Compagny specialized in computer engineering • Capital : 2M TND (about 1.5 M €). • Public share-holders: CIMPF/OCT/OMMP/CTN/ONT/ATI/Tair/STB/BNA/ ONP • Investment : about 3M €

  17. Business Model User fees

  18. Requirement • Hardware • PC min PIII • Printer laser jet • Scanner • Software • Windows min98 • Browser

  19. Expected Results of the Single Window • Bring closer the administrative, banking and harbour services of the operators through a Virtual Single Window of the Foreign Trade. • Simplify and facilitate Customs and Foreign Trade formalities. • Reduce delays and cut down costs of formalities treatment by computerisation and the setting in network of the various actors. • Ensure a faster and more effective circulation of the documents and forms required by the various actors.

  20. Lessons learned : • 1st Difficulty : 1. The partners’ mobilisation 2. The needs identification • 1st Recommandation: 1. The importance of government support 2. The Constitution of a project pilot commitee with the chair of a Minister 3. Conception of a coherent functionnel pattern

  21. Lessons learned : • 2 nd Difficulty : 1. Partners’ internal organisation • 2 nd Recommandation : • Constitution of a pilot comitee per partner • Technical assistance for every structure

  22. Lessons learned : • 3 rd Difficulty : 1. The membership • 3 rd Recommandation: • Marketing Startegy • NICT training

  23. Lessons learned : • 4 th Difficulty : 1. Financing • Recommandation 4 : • Own Funds > 50% • Long term Credit

  24. Lessons learned : • 5 th Difficulty: 1. Partner’s reactivity • 5 th Recommandation : • The adoption of working guideline to the electronic contex • Optimisation of the interface software

  25. Lessons learned :

  26. Expected Evolution • Documents Entreprises - banks : • Banking guarantee for Statements • Documentary credit • Apurement TCE • Unpaid washing • Documents Banks-Banks : • Bills of lading exchange betweenTunisian and European Banks. • Documents Entreprises-Entreprise: • Order • Delivery order • Invoice • Order to pay. • Bar Code technology The transport bundle • Exchanges of manifests with foreign partners : • Interconnection with international networks (GEIS, …) • Documents Entreprises-administrations : • Social security declaration • Fiscal declaration, • Documents Entreprises insurances compagnies: • Contract of insurances • Declaration of disaster B2B market place: Centralization of offers, demands and taking in charge of deals by sector (earthly transport, manufactured goods, raw materials, …) Free trade zone network

  27. THANK YOU FOR YOUR ATTENTION

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