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Mastering Policy and Procedures: A Practical Guide to Implementation and Maintenance

Explore the significance of policies and procedures in financial aid offices, challenges in creating and updating manuals, available resources, and strategies for effective implementation and upkeep to ensure compliance. Learn from expert Brett Barefoot from the University of Mississippi.

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Mastering Policy and Procedures: A Practical Guide to Implementation and Maintenance

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  1. Policy PointersMASFAA Conference 2012Oxford, MS Brett Barefoot – University of Mississippi

  2. Topics for Today’s Discussion • Why Policies and Procedures (P&P) are Important • Challenges Involved with Creating and Maintaining P&P/P&P Manual • Available Resources • Implementing a Plan of Action • Keeping the P&P Current • P&P Manual vs. P&P for the Public

  3. The Importance of P&P • The Department of Education Says So • Consistency for YOUR Office of Financial Aid • A Resource for Students and their PARENTS • Benefits Other Offices on your Campus

  4. Challenges • TIME!!! • Getting Started • Organization • Realistic Goals

  5. Available Resources http://ifap.ed.gov/qahome/qaassessments/makingofapandpmanual.html http://www.nasfaa.org/products/p-n-p/Customizable_Policies___Procedures_Manual_Templates.aspx http://www.mississippi.edu/riseupms/financialaid-state.php

  6. IFAP Screenshot

  7. IFAP Screenshot

  8. Implementing a Plan • Create a Committee • Schedule Weekly Meetings • Assign Sections • Research • Talking with experts in certain areas • Reading through the Federal Student Aid Handbook by visiting http://www.ifap.ed.gov/ifap/ • Reach out to colleagues at other schools • Contact a fed (i.e. David Bartnicki) • Set Goals

  9. Keeping the P&P Current • Conferences (i.e. FSA, NASFAA, SASFAA, MASFAA, etc…) • Webinars • Dear Colleague Letters • Listserv(s) (i.e. Bartnicki Bulletin) • Read the Federal Student Aid Handbook • Throughout Each Year Review your P&P

  10. Policy Update Reminder

  11. P&P Manual vs. P&P for the Public • Everything in your P&P Manual does not Need to be Displayed on your Website • Committee needs to make these decisions • May change from year-to-year • Information needs to be consistent • Though All of your P&P are Important, the Purpose of Some May Serve Different Goals for your Office

  12. Brett Barefoot Office of Financial Aid University of Mississippi 257 Martindale Student Services Center University, MS 38677-1848

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