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Any European solution for the 112 ?

Any European solution for the 112 ?. Olivier PAUL-MORANDINI Founder EENA. Specific Networks Between Authorities. Sirens Radio, TV, GSMs. 1-1-2. Citizen. Emergency Telecommunications. EENA’s objective. Promote the knowledge and efficient use of the 112 all over Europe, by acting

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Any European solution for the 112 ?

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  1. Any European solution for the 112 ? Olivier PAUL-MORANDINI Founder EENA

  2. Specific Networks Between Authorities SirensRadio, TV, GSMs 1-1-2 Citizen Emergency Telecommunications

  3. EENA’s objective Promote the knowledge and efficient use of the 112 all over Europe, by acting • As a neutraldiscussion platform bringing together all the actors (organizations, enterprises and individuals) involved with the development and implementation of the 112. • To authorities EP, EC, national governments…

  4. EENA believes in the following principles • Knowledge of the 112 is a fundamental right – it can save lives (today only 20% of Europeans know about it). • Calling the 112 should result to the appropriate help, as soon as possible, at the place of the emergency. • Right to the same high quality safety and security standards within the EU. • Right to the same medical treatment in case of accident or disaster.

  5. Annual emergency calls Within the EU, 80 to 100 million emergency calls • Of which 40 million on mobile phones • Of which 3,5 million bad location information  loss of time • Of which 2,5 million without location information  cannot sent help Concerning 100 millions of Europeans travelling every year within EU !!! • What about multilinguism problems and no access to emergency services because no number to call ? Source CGALIES - 2001

  6. Achievements • In 2004 the EENA • Introduced Complaints • to the EC against 7 MS • Submitted contributions for • The discussion on Services of General Interest (112 under a regulation as RESULT) • ETSI’s EMTEL group • Went to the European Ombudsman • against the EC itself for maladministration on the 112 • 2/3 of EENA recommendations recognized

  7. Achievements • In 2004 • Information campaign amongst MEP and new Commissioners • Second European 112 conference and exhibition without co-financing (200 representatives from 28 countries) • In 2005 • As suggested by both ETSI and EC, EENA is launching a users group within 2 independant Committees already running for one month • EENA has been strongly acting for several weeks to set up a super European platform in order to get results on interoperability

  8. EENA means of action • e-Mergency project (call for proposals) • Reach the 100 mio. of travellers • Re-usable communication elements (audio/video spots, logo, mascot, slogans, stickers, generic articles) • Multipliers (all private or public organization use it) • Partners • Sub-contractors to build the communication tools database and to promote it EU-wide • Users panel working on the most accurate message to deliver in every Member State (Emergency Services, Civil Society) with possible financial sponsorship • Sponsors supporting financially the e-Mergency project

  9. The role of Navarra • Become partner in the e-Mergency project to be submited through the call for proposals at EC will launched by end of April 2005 (FIA, Euroconsummer, Belgian Government, Region Hauts de Seine Paris, EbS, Road Safety Unit…) • Financial support will give a full European visibility in the press, on the Euractiv portal for one year, on the e-Mergency website) • Be part of the Scientific Advisory Committee of EENA (already the case)

  10. Navarra and Spain must promote the ideal 112taking a strong positionTODAY To beter protect your Citizens and the rest of Europeans in Navarra And your Citizens travelling within the all EU

  11. Thank you

  12. Contact the EENA • Web: www.eena.org • E-mail: info@eena.org • Post: EENAChaussée de Saint-Job, 622B-1180 BrusselsBELGIUM • Fax: +32 (0)2 5349789

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