IT-006 Command Series Communications

1. IT-006Command Series Communications David Cutten dcutten@commandalkon.com 205-879-3282 ext 1715

2. Session Objective This session will cover proper techniques for configuring Com Managers and COMMANDnetwork to execute as a windows service Command Series Communications IT-006

3. Overview OVERVIEW • COM Manager explained • What are COM Managers • How do they work • Command Network explained • What is Command Network • Licensing via Command Network • Command Network as a Service • Setting up Command Network as a Service Command Series Communications IT-006

4. Overview OVERVIEW • COM Manager Console • Locating the COM Manager Console • Using the COM Manager Console • COM Managers as a Service (ALPHA) • Preview of this new option Command Series Communications IT-006

5. COM MANAGERS EXPLAINED David Cutten dcutten@commandalkon.com 205-879-3282 ext 1715

6. COM Managers Explained What are COM Managers? A COM manager is responsible for communications to devices and Automated process. Command Series Communications IT-006

7. COM Managers Explained HOW DO THEY WORK • A COM Manager communicated with devices like: • Batch Panels • Printers • Signaling Devices • Communications Supported: • TCP/IP • Serial • Windows Print Queus Command Series Communications IT-006

8. COM Managers Explained • COM Managers also handle the following process: • Automated Data In • Automated Data Out • Map Pages Trip time Updates • Automatic Inventory Posting • Posting of Inventory Receipts • COM Managers – Command Network and CS • COM Manager use both CS and Command Network to Communicate Command Series Communications IT-006

9. COMMAND NETWORK EXPLAINED David Cutten dcutten@commandalkon.com 205-879-3282 ext 1715

10. Command Network Explained What is Command Network COMMANDnetwork is a utility that monitors and maintains communication links between servers and workstations in a COMMANDseriesnetwork. CMDnetis launched automatically by COMMANDseries, or is run as a Windows service, it operates in the background, so once it is properly configured, the user generally never has any direct interaction with the program. Command Series Communications IT-006

11. Command Network Explained What is Command Network CMDnet performs three primary functions: • Updating and synchronizing information on multiple Tracking and Scheduling screens • Monitoring network communications between the various communication managers • Implementing CMDseries licensing Command Series Communications IT-006

12. Command Network Explained What is Command Network CMDnet has three basic operating modes. Local - Used with a standalone PC. Server - Used in a network setting. One machine must act as the CMDnet server, linking all of the connecting workstations, passing data between workstations, and monitoring the connections. Client - Used in a network setting. Clients transmit and receive information from the server; the server acts as a switchboard. Command Series Communications IT-006

13. Command Network Explained Command Network Time Zone Consideration When you cross Time Zones, there are a couple of things to consider: CMDnet Time Zone Offset Group Policy for Time Zones Citrix Policies for Time Zones Command Series Communications IT-006

14. COMMAND NETWORK AS A SERVICE David Cutten dcutten@commandalkon.com 205-879-3282 ext 1715

15. Command Network as a Service Overview • The purpose of running CMDnetwork as a Service: • No need to interact with the server to start CMDnetwork • If there is a power failure, the service will start automatically. • During Remote support, there is less of a chance Command Network will accidentally get stopped or interrupted. Command Series Communications IT-006

16. Command Network as a Service Getting Started • In order to get started, you will need to contact Command Alkon to get a copy of the scripts required to setup Command Network as a Service • Contact Command Series Dispatch support and request the needed files. • These files will come in a Compress format and need to be unzipped onto the Server that Command Network Server will run. The scripts are desinged to go into c:\CMDalkon directory. Command Series Communications IT-006

17. Command Network as a Service Getting Started Run COMMANDnetwork in interactive (standard) mode on the server and verify all Setup Parameters are correct. Command Series Communications IT-006

18. Command Network as a Service • Close COMMANDnetwork. • Copy c:\Windows\cmdnet32.ini to C:\CmdAlkon\CMDFILES. • Open a DOS window (START > RUN > CMD). Command Series Communications IT-006

19. Command Network as a Service • Enter the following command: (Change the Drive Letter as needed) C:\CMDSERIES\UTILS\INSTSRV.EXE COMMANDnetwork_CS08 C:\CMDSERIES\UTILS\SRVANY.EXE Command Series Communications IT-006

20. Command Network as a Service • (Right click on COMMANDnetwork­_CS08> New > Key > Type the name Parameters) Command Series Communications IT-006

21. Command Network as a Service • Add a new KEY named Parameters UNDER the COMMANDnetwork_CS08 KEY Command Series Communications IT-006

22. Command Network as a Service • Under the Parameters key, add a string value named Application and set its value as: Command Series Communications IT-006

23. Command Network as a Service • Double click on Application Type: C:\CMDSERIES\BIN\cmdnetw.exe c:\cmdalkon\cmdfiles\cmdnet32.ini to the Value data: Command Series Communications IT-006

24. Command Network as a Service • This is the final configuration for COMMANDnetwork running as a service: Command Series Communications IT-006

25. Command Network as a Service • Close the Registry Editor. • Copy Start/Stop ICONS to desktop and verify properties path of Start and Stop ICONS. Command Series Communications IT-006

26. Command Network as a Service • Note for Windows 2008 and Windows 7 OS The START and STOP will not work properly unless you turn off the User Access Control (UAC) Once turned off, the scripts work fine Command Series Communications IT-006

27. Running Command Series on Command Network Server • Setup of Command Series Client Creating a separate cmdnet32.ini file Running Command Series with the /netini= Example: /netini=c:\CMDAlkon\cmdfiles\client\cmdnet32.ini Command Series Communications IT-006

28. COM MANAGERS CONSOLE David Cutten dcutten@commandalkon.com 205-879-3282 ext 1715

29. COM Manager Console Overview COMMANDseries now provides a tool to monitor all active COM managers, as well as a means to prevent multiple identical COM manager processes from executing concurrently. Command Series Communications IT-006

30. COM Manager Console Command Series Communications IT-006

31. COM Manager Console • A new database table, COM Manager Console Table (CMCT), has been created. This table has the following fields: •Manager Number •Manager Name •Status •Update Date/Time •Process ID •Computer Name •IP Address Command Series Communications IT-006

32. COM Manager Console • A CMCT record is created for a COM manager the first time it is started and is updated every time data from the COM manager is processed by CMDseries. • Every time a comm manager is started, it checks the CMCT table. If the CMCT indicates that manager is already active, the system will prevent the duplicate instance from starting. Command Series Communications IT-006

33. COM MANAGERS AS A SERVCE(alpha) David Cutten dcutten@commandalkon.com 205-879-3282 ext 1715

34. Purpose To be able to run COMMANDseries COM Managers as Windows Services. Benefits -COM Managers can be started and stopped from the Windows Services dialog. - COM Managers can be started automatically at boot. - If a COM Manager exits unexpectedly, it can be restarted without user intervention. Command Series Communications IT-006

35. COMMANDseries Service Manager -Must have an application type of COM Manager (/a=cx) -Must provide a manager number (/m=101) Command Series Communications IT-006

36. COMMANDseries Service Manager Interactive (Windows Server 2008+ only) • Sets all COMMANDseries services to Interactive or non-interactive View Session Zero (Windows Server 2008+ only) • Opens a view to session zero so the user can see the user interfacefor each open COM Manager Command Series Communications IT-006

37. COM Manager Console Start/Stop service • The COM Manager Console in COMMANDseries can also be used to Stop and Restart these services. Command Series Communications IT-006

38. Please Complete Your Evaluation • Be sure to circle the session you are evaluating on the back of your card • Information Technology Track • IT-006 • Command Series Communications • All breakout session materials can be accessed at: www.commandalkon.com/cc2011/update/index.htm Command Series Communications IT-006