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Galaxy is

Galaxy is. Cutting-edge technology for the development of business software applications Takes advantage of the most recent international trends, combining Microsoft .NET Framework 4 with the most advanced application development tools of SingularLogic Key characteristics

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Galaxy is

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  1. Galaxy is • Cutting-edge technology for the development of business software applications • Takes advantage of the most recent international trends, combining Microsoft .NET Framework 4 with the most advanced application development tools of SingularLogic • Key characteristics • Unique user experience • Unlimited capacity of personalization and customization • Access from everywhere • Process automation • “One view” decision making and control • Easy upgrade with no training or data migration needed • Unique user experience and business benefits, in a modern working environment, resulting in improved productivity and growth potential DO YOU SPEAK FUTURE ?

  2. The CRM system for all businesses, regardless of sector and size Organizes, monitors, manages and optimizes relations with customers in every business DO YOU SPEAK FUTURE ?

  3. FUNCTIONALITY • Contact Management • Resources Management • Activities • Mass Activities • Sales Opportunities • Recording of Expenses (Relates to Sales Activities) • Workflow for Approvals • MS-Outlook Synchronization • Telemarketing • CTI • Workflows • Help Desk • Competition Monitoring • Projects, Tasks • Maintenance Contracts • Exhibitions-conferences • Retail campaigns • Loyalty schemes • Outsourcing Telemarketing • Timesheet recoding DO YOU SPEAK FUTURE ?

  4. Competitive advantages M.I.S • Management Analytics : A great number of ready made reports for every module of the system. Ability to design and export them in all known file types • Ability of report creation, where each user may design reports using two types of tools • Tool for simple reports- report generator • Tools for complex reports-visual reporting with the additional ability to change the format of the report • Wide range of ready made statistics with the form of OLAP Views / Grids and creation of your own using very user friendly tools. • Indices (KPIs), like for example:Sales Opportunity Pipeline, won/ lost Sales Opportunities for a specific time period etc. • Parallelexecution of reports, to avoiddelays in the workflow. Uponcompletion, the application stores the report and notifies the user (via an alert). DO YOU SPEAK FUTURE ?

  5. Competitive advantages • CRMusers can synchronize relevant CRM data with MS Outlookin their PC • CRMmanages lists of existing and potential customers/ enterprises and executives. For every account it includes detailed information for the most effective communication, promotion actions and support. • Offers ability of multiple connection of contacts to businesses (e.g. a freelancer accountant who offers services to many companies) • Monitors the customer from the first contact through to sales and support. • Manages Sales Opportunities • Offers Sales Forecasting • Monitors the Effectiveness of contacts • resourcesand marketing actions. DO YOU SPEAK FUTURE ?

  6. Competitive advantages • Monitors corporate resources, employees, schedules, assets, and availability • Design work flows for activities in multiple levels with multiple responsible persons for approvals and recipients in order to optimize the organization of internal procedures • Automation of actions and ability to design their behavior • and flow. • Creation of batch actions, concerning • marketing campaigns, direct mails, • personalized e-mails, SMS, fax DO YOU SPEAK FUTURE ?

  7. Competitive advantages • Knowledge basefor customer support which records complaints, requests, problems, and proposed actions/ solutions. • Monitors competition and their competitive products. • Incorporates and monitors the company organization chart , with ability to assign tasks to specific employees based on their roles and their position in the company organization chart, invite to a meeting, find out about employee or/and equipment availability etc. • Advanced System Security, based on the company organization chart and at the same time on the different roles that may exist in a department - business unit. DO YOU SPEAK FUTURE ?

  8. Competitive advantages • On line – offline • Re sync after remote connectivity has been lost, intentionally or not, between branches, point of sales, subsidiaries, or remote users of a certain installation. Each remote user will be able to continue working and perform transactions without any interrupt. When the system comes back on line, the Enterprise Suite will synchronize data between remote and central points (transactions, new values​​, changes in customers etc.). DO YOU SPEAK FUTURE ?

  9. See your business going to the future, today !

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