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Wipeout Challenge!. Quality Control. (1) Right first time. (2) Uses inspectors at the end of the process. (3) Takes responsibility away from the workers. (4) Empowers employees. Values. 1. 10. 2. 20. (5) Increases a firms labour costs. (6) Quality standards need to be agreed.

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Presentation Transcript
slide1

Wipeout

Challenge!

Quality Control

slide2

(1) Right first time

(2) Uses inspectors at the end of the process

(3) Takes responsibility away from the workers

(4) Empowers employees

Values

1

10

2

20

(5) Increases a firms labour costs

(6) Quality standards need to be agreed

(8) Workers may not welcome extra responsibility

(7) Everyone responsible for quality

3

30

4

40

5

50

6

60

(9) Can meet workers esteem needs

(10) Quality checked at the end of the process

(11) Need to spend money on staff training

(12) May slow down production when first implemented

7

70

8

80

9

90

(15) Does little to encourage staff to improve quality

(13) Possible staff resistance

(14) Can improve staff motivation

(16) Increases workers responsibility

10

100

11

110

Next

Which are features of TQM?

slide3

Wipeout

Challenge!

TEAM