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Understanding the Potential for Open Government : Open Source Processes for E-Government Walt Scacchi Institute for Software Research and CRITO Consortium University of California, Irvine [email protected] http://www.ics.uci.edu/~wscacchi

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understanding the potential for open government open source processes for e government

Understanding the Potential for Open Government: Open Source Processes for E-Government

Walt Scacchi

Institute for Software Research

and CRITO Consortium

University of California, Irvine

[email protected]

http://www.ics.uci.edu/~wscacchi

http://www.ics.uci.edu/~wscacchi/Presentations/CRITO/OpenGovt.ppt

open government
Open Government?
  • Free/open source software development encourages sharing, examination, reuse, modification, and redistribution
  • E-Government encourages adoption of E-Commerce/E-Business in government agency operations, functions, business lines
  • Open government embraces open source and E-government processes, practices, and communities
why open government
Why Open Government?
  • Help make government faster, better, cheaper
  • Empower interested government employees, contractors, and interested citizens to offer help and capture their contributions
  • Enable creation of public test-beds where existing/new government processes can be demonstrated, manipulated, and refined.
open source processes
Open source processes
  • Free/open source softwaredoes not embody the processes for how to develop, deploy, use or sustain them
    • Deploying free/open source software is low-cost, but often inefficient and sub-optimal
  • Closed source software development, deployment, use, and support is also inefficient and sub-optimal
    • Explicit open source processes could also help closed source systems.
motivations for open source processes
Motivations for open source processes
  • Closed source processes: opaque or tacit, difficult to improve, subject to patent
  • Continuous process improvement and organizational learning requires open access to the “source code” of operational processes
closed vs administrative vs open source processes
Closed vs. administrative vs. open source processes
  • Closed: Amazon “one-click” e-purchase
    • Patented processes inhibits their sharing, reuse, study, modification, and redistribution
  • Administrative: Java community process
    • asserts property rights, responsibilities, and administrative authority
    • legalistic or bureaucratic “policy and procedures” are narrative, not operational => ambiguous interpretation and legal wrangling
government operations and business processes
Government operations and business processes
  • Example: Procurement and acquisition
      • Procurement: purchasing MRO supplies
      • Acquisition: contracting for services
    • Not simply a matter using electronic forms or extensible markup notations about them
    • Reengineering these processes is complex and requires process comprehension, transformation, integration, commitment, and training
      • W. Scacchi, Redesigning Contracted Service Procurement for Internet-based Electronic Commerce: A Case Study, Journal of Information Technology and Management, 2(3), 313-334, 2001.
open source process example
Open source process example
  • Example of an open source process model of a proposal submission process, specified in a Process Markup Language, PML
  • J. Noll and W. Scacchi, Specifying Process-Oriented Hypertext for Organizational Computing, Journal of Network and Computer Applications, 4(1):39-61, 2001.
government operations and business processes12
Government operations and business processes
  • Federal Enterprise Architecture process domains are the prime candidates
    • Financial management
    • Human relations
    • Monitoring benefits and public health
    • Data and statistics development
    • Criminal investigation
    • Regulation and legislation development, deployment, and enforcement
applications state government
Applications: State Government
  • (Secretary of) State of Rhode Island
    • www.state.ri.us
      • Civic participation and public monitoring
      • On-line rules and regulations
  • State of Hawaii
    • HiGov.NET Intranet portal
      • Prototype (Microsoft format video)
      • HiGov.NET Intranet Portal: An Open Source Solution for Empowering State Employees With a Dynamic Web Portal
applications state government16
Applications: State Government
  • HiGov.NET Intranet portal
    • Prototype (Microsoft format video)
    • HiGov.NET Intranet Portal: An Open Source Solution for Empowering State Employees With a Dynamic Web Portal (report)
    • Built using PLONE (www.plone.org)
  • Governor’s Office, State of Texas
applications military and security
Applications: military and security
  • Most of the military enterprise focuses on operational, logistical, and training processes
  • Administrative processes are ponderous, procrustean, rather than agile, flexible
  • Current legacy processes are compliance oriented, rather than improvement oriented
applications military and security20
Applications: military and security
  • Homeland security will increasingly become focus of process improvement, streamlining and cost reduction.
open govt opportunities
Open Govt Opportunities
  • Establish OG Web portals and clearinghouse
    • Create/share process toolkits, libraries, repositories
  • Co-sourced development of OG processes
    • amortize and share OG development costs
  • Capture and codification of government process domain expertise
  • Operational OG system and process demo’s
    • OG prototypes and public test-beds
    • Exportable processes for democratic government operations
conclusions
Conclusions
  • Free/open source software systems for government represent a significant opportunity
  • Seek high-level, user-friendly processes for government operations expressed as open source, computationally enactable processes
  • Open government embraces and extends open source, while also moving towards flexible, agile democratic government operations
  • Current NSF Digital Govt program does not embrace or encourage OSS applications or processes
acknowledgements
Acknowledgements
  • The research described in this report is supported by contracts/grants from:
  • National Science Foundation
    • #IIS-0083075, #ITR-0205679, #ITR-0205724 and Industry/University Research Cooperative for the CRITO Consortium
  • Defense Acquisition University
    • #N487650-27803
  • No endorsement implied.
references
References
  • Center for Open Source and Government
    • www.egovos.org
  • Robert W. Hahn (ed.), Government Policy toward Open Source Software. AEI-Brookings Joint Center for Regulatory Studies, Dec 2002.
references25
References
  • J. Noll and W. Scacchi, Specifying Process-Oriented Hypertext for Organizational Computing, Journal of Network and Computer Applications, 4(1):39-61, 2001
  • W. Scacchi, Redesigning Contracted Service Procurement for Internet-based Electronic Commerce: A Case Study, Journal of Information Technology and Management, 2(3), 313-334, 2001.
  • W. Scacchi, Open Acquisition: Combining Open Source Software Development with System Acquisition, technical report, July 2002.
  • W. Scacchi, Open EC/B: A Case Study in Electronic Commerce and Open Source Software Development, technical report, July 2002.
references26
References
  • W. Scacchi, Understanding the Social, Technological, and Policy Implications of Open Source Software Development position paper presented at the NSF Workshop on Open Source Software, January 2002 (revised August 2002).
  • W. Scacchi, Understanding the Requirements for Developing Open Source Software Systems,IEE Proceedings--Software, 149(1), 24-39, February 2002.
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