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ICT in School Administration Conference on ICT Support for Universalisation of Secondary Education Wipro Consulting Services 27 th May, 2009 Agenda Secondary Education and School Administration Expectations from ICT in School Administration Proposed Scenario

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ict in school administration

ICT in School Administration

Conference on ICT Support for

Universalisation of Secondary Education

Wipro Consulting Services

27th May, 2009

agenda
Agenda

Secondary Education and School Administration

Expectations from ICT in School Administration

Proposed Scenario

Key Imperatives for Implementation

secondary education in india
Secondary Education in India

Universalization of primary education would entail a surge in demand for Secondary Education

Need for increasing access (coverage) for universal enrolment

Focus on universal retention, high quality learning ensuring optimum utilization of school administration / resources

Secondary Education Largely Responsibility of State Governments

*Source: Selected Educational Statistics (2004-05)- Outcome Budget 2007-08, Dept of School Education and Literacy

secondary education ecosystem
Secondary Education: Ecosystem

Central Government

Secondary School

  • Policy Directives
  • Educational Statistics
  • Learning - Teaching
  • Supplies and Equip.

DEPARTMENT OF SCHOOL EDUCATION AND LITERACY, GoI

DEPARTMENT OF SCHOOL EDUCATION AND LITERACY, GoI

  • Evaluations
  • Support - Schemes
  • School Management
  • School Finances

Apex Level Bodies – NCERT, CBSE, etc..

Apex Level Bodies – NCERT, CBSE, etc..

Centrally Sponsored Schemes

Centrally Sponsored Schemes

State Government

STATE DEPARTMENT OF SCHOOL EDUCATION

Directorate 1

Directorate 2..

Directorate n

  • School Supervision
  • Examinations
  • Supplies and Equip.
  • Syllabus
  • Execute Policy
  • Resource Management
  • Teacher Recruitment
  • Training

DISTRICT EDUCATION OFFICE

SECONDARY SCHOOLS

School Administration

Teacher / Staff

Student / Parent

school administration key challenges 1 2
School Administration: Key Challenges (1/2)
  • Efficient Resource Tracking and Utilization
  • Teacher / student movement
  • Asset tracking
  • Impact on financial planning and budgeting
  • Informed Decision Making
  • Fragmented and fuzzy data
  • Non-standard formats and frequency
  • Manual handling of huge data
  • Delayed information collection and compilation
school administration key challenges 2 2
School Administration: Key Challenges (2/2)
  • Coordination between Departments and Directorates
  • Lack of timely, structured & efficient information sharing
  • Duplication of data collection and compilation
  • Impact on implementation and monitoring of schemes
  • Increased Process Efficiency
  • Manual working leading to huge workload
  • De-centralized, non-standardized procurement
  • Technology enabled planning and school administration
expectations student parent
Expectations: Student / Parent
  • Access to Quality Education
  • Ready access to information w.r.t the infrastructure, staff strength, teacher qualifications, schemes, etc.
  • Access to student data, results, admission formalities, etc.
  • Minimum physical interaction with department
  • Faster turn-around time of services
  • Efficient mechanism for grievance redressal and filing appeals
expectations employee teacher
Expectations: Employee / Teacher
  • Need-based and customized capacity building / training
  • Simplified HR and payroll administration
  • Faster processing of disciplinary issues
  • Simplified office procedures and paper- less office environment
  • Greater transparency and accountability
  • Performance based incentives
  • Improve student-teacher ratio
expectations school administration
Expectations: School Administration
  • Efficient internal office procedures and functions
  • Efficient enforcement of Acts, Rules and Procedures
  • Efficient scheme planning, monitoring and beneficiary identification process
  • Centralized maintenance of records for administrative convenience
  • Seamless information sharing and exchange with other departments
  • Accurate data and scheme statistics for the GOI and external agencies
secondary education ict enabled ecosystem 1 2
Secondary Education: ICT Enabled Ecosystem (1/2)

Student – Teacher Learning

School Administration

Decision Support System

Procurement System

Grievance Redressal

Inter-department Integration System

Education Administrator (National)

Student DB

National Secondary Education Portal

Teacher DB

Education Administrator (State)

School DB

State Secondary Education Portal

Directorates

Districts

School

Asset DB

Education Administrator (District / School)

Accounts DB

Document DB

Student

Scheme DB

Grievance DB

Teacher

slide14

Secondary Education: ICT Enabled Ecosystem (2/2)

  • Personal record information
  • Enrolment & attendance/leave information
  • ExaminationPerformance&Analysis
  • FeesManagement

Students and

Academic Management

BUS INESS

INTELL IGENCE

GEO

INFO

SYS

  • Personal record information
  • Attendance, leave & transfer information
  • Training
  • Salary Management
  • Performance Analysis

Staff Management

Infrastructure

Management

  • Building details
  • Facility Indicators
  • Hardware & Software
  • Dak Monitoring
  • Fund & Grant management
  • Inventory Management
  • Procurement Management

General

Administrations

potential issues during implementation 1 2
Potential Issues during Implementation (1/2)

Ownership

  • Centralized Vs Decentralized
  • Overall ownership of the initiative at State Level
  • Ownership at district / sub-district levels

Change

Management

  • Acceptance of suggested changes by employees
  • Capacity / skill enhancement
  • Awareness / acceptance among students / teachers
  • Government orders for implementation of changes
  • Service delivery based on electronic submission
  • Acceptance of database for reference for
  • service delivery

Legal &

Regulatory

potential issues during implementation 2 2
Potential Issues during Implementation (2/2)
  • Product Vs Bespoke
  • Standard architecture
  • Integration across Departments
  • Connectivity (SWAN) / readiness of State

Technology /

Infrastructure

  • Continuity of key project champions
  • Project reviews and escalation procedure
  • Adherence to SLAs in view of manual workflows
  • Budgets for sustenance( AMC, Consumables)
  • Fading away of the initiative in the absence of
  • back-end automation
  • Coordination between stakeholders

Implementation

& Sustenance

How can we address these issues and define parameters to measure the success

our learning addressing the potential issues 1 2
Our Learning – Addressing the Potential Issues (1/2)

Projects/

Timelines

M1 M2 M3 M4 M5………

Projectized

Approach

Roll out activities

Portal Dev.

STQC Audit

Trainings

Infra Deployment

  • Success of project to be measured based on
  • No. of services being delivered/availed by student /
  • teacher
  • No. of participating line departments
  • Student / Teacher / Administration satisfaction index
  • (based on survey)

Measurement

Parameters

  • Rollout is planned from DAY ONE
  • Projectized approach
  • Robust monitoring mechanism (Central PMU)
  • Leverage best practices across States
our learning addressing the potential issues 2 2
Our Learning – Addressing the Potential Issues (2/2)
  • Core team under State Dept. for running the project
  • Conduct workshop with all the key stakeholders to arrive at a consensus
  • State IT Agency to play a critical role for sustaining the initiative
  • Initiate rollout of infrastructure based on connectivity, status of CSC deployment and SDC availability
  • Close coordination with line departments / State IT Nodal agency for bridging the technology readiness gap

Institutional

Framework

Technology /

Infrastructure

thank you

Thank You

Muralidhara Honnur

Head, Industry Services – Government

Wipro Consulting Services

muralidhara.honnur@wipro.com