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Reach your entire campus community in minutes. EDUCAUSE Joshua Roth Chief Technology Officer The NTI Group, Inc. Who is The NTI Group?. Six year history with high volume, operating as a fully-hosted ASP, NTI currently delivers…

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Reach your entire campus community in minutes l.jpg

Reach your entire campus community in minutes.

EDUCAUSEJoshua RothChief Technology OfficerThe NTI Group, Inc.


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Who is The NTI Group?

Six year history with high volume, operating as a fully-hosted ASP,NTI currently delivers…

  • Time-sensitive calls for 17,000 active sites across the United States

  • Over 25 million callsper month

  • Over 2M phone calls per hour, 1M e-mails per hr, and 360k text messages per hr

  • Over 200 million time-sensitive notifications sent in last 12 months

Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.


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Who is The NTI Group?

The clear choice among America’s institutions:

  • BostonPublic Schools, MA

  • Cal Tech, CA

  • District of Columbia Public Schools, D.C.

  • Georgetown University, D.C.

  • Houston Independent School District, TX

  • Indiana University, IN

  • University of Iowa, IA

  • Los Angeles Unified School District, CA

  • Miami-Dade County Schools, FL

  • Northeastern University, MA

  • University of Notre Dame, IN

  • University of Oklahoma, OK

  • Princeton University, NJ

  • Texas Tech, TX

  • Tulane University, LA

  • Yale University, CT

Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.


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Multi-modal Communications

  • Phone

    • Ability to deliver over 2M voice calls/hr

    • Validated daily with over 1M calls/day

  • Text Messaging (SMS)

    • Ability to deliver over 360k text messages/hr

    • Shortcode vs. SMTP gateway

  • E-mail

    • Ability to deliver over 1M e-mails/hr

  • TTY/TDD

    • ADA Section 508 Compliance

Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.


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Multi-modal Communications

  • RSS Feeds

    • XML formatted text messaging content

    • Common Alerting Protocol (CAP)

  • Digital Signage & PA/Voicemail Systems

    • Integration via text messages

    • Integration via RSS/CAP

    • Integration via audio file

  • Weather/EAS/DHS/HHS

    • Inbound processing and dissemination of external alerts (CAP)

Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.


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Key Differentiators

  • Experience

  • Capacity & Speed

  • Security

  • Scalability & Redundancy

  • Integration

  • Service & Support

  • Features & Functionality

Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.


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Experience

  • 6+ years delivering time-sensitive mass notifications

  • Over 17,000 institutions nationwide

  • Over 200 million calls in last 12 months

  • Over 25 millions calls/month

  • Battle tested on a daily basis (over 1M calls/day)

Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.


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Capacity & Speed

  • Over 2M calls/hr…and growing

  • Service Level Agreements (SLA) with Telco providers

  • Over 360k text messages via shortcode/hr

  • Over 1M e-mails/hr

  • Call Queuing and Throttling algorithms

Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.


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Security

  • Full-time NSA & CISSP security personnel

  • Annual 3rd Party IT and security audits

  • You Maintain FERPA Compliance

  • Thorough employee background checks

  • Dual layers of firewalls and VLANs

  • Highly customized and managed ACLs

  • All data transmitted via secure means

Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.


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Scalability & Redundancy

Fully redundant, zero single point of failure architecture

  • Redundant equipment

  • Multiple telecommunication providers

  • Multiple data centers

  • Telco origination spans all national power interconnects

  • Multiple delivery methods (VoIP & TDM)

  • Proven and reliable monitoring and alerting

Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.


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Integration

  • Seamless integration with Enterprise Directory systems

  • Automated updates for data upkeep and integrity

  • Multilingual Portal

  • Secure transmission of all data (HTTPS or sFTP)

  • Open architecture for integration with other systems

Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.


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Service & Support

  • Focus, dedication, expertise

  • Proven implementation method

  • 24 x 7 x 365 proactive support

  • Bilingual training and support

  • Personal attention

  • Goal alignment

  • Tools, tips & templates

  • Coaching in best practices

  • Ongoing usage analysis

  • Public Relations and Media assistance

Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.


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Features & Functionality

  • Dial-in Messaging Card

  • Call Authorization

  • User Rights & Roles

  • Multilingual Portal

  • PIN Authentication

  • Geo-Calling

  • Common Alerting Protocol (CAP)

  • Lightweight Directory Access Protocol (LDAP)

Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.


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Questions?

Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.


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Thank You

Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.