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EDUCAUSE Joshua Roth Chief Technology Officer The NTI Group, Inc. PowerPoint Presentation
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Reach your entire campus community in minutes. EDUCAUSE Joshua Roth Chief Technology Officer The NTI Group, Inc. Who is The NTI Group?. Six year history with high volume, operating as a fully-hosted ASP, NTI currently delivers…

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EDUCAUSE Joshua Roth Chief Technology Officer The NTI Group, Inc.


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    1. Reach your entire campus community in minutes. EDUCAUSEJoshua RothChief Technology OfficerThe NTI Group, Inc.

    2. Who is The NTI Group? Six year history with high volume, operating as a fully-hosted ASP,NTI currently delivers… • Time-sensitive calls for 17,000 active sites across the United States • Over 25 million callsper month • Over 2M phone calls per hour, 1M e-mails per hr, and 360k text messages per hr • Over 200 million time-sensitive notifications sent in last 12 months Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.

    3. Who is The NTI Group? The clear choice among America’s institutions: • BostonPublic Schools, MA • Cal Tech, CA • District of Columbia Public Schools, D.C. • Georgetown University, D.C. • Houston Independent School District, TX • Indiana University, IN • University of Iowa, IA • Los Angeles Unified School District, CA • Miami-Dade County Schools, FL • Northeastern University, MA • University of Notre Dame, IN • University of Oklahoma, OK • Princeton University, NJ • Texas Tech, TX • Tulane University, LA • Yale University, CT Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.

    4. Multi-modal Communications • Phone • Ability to deliver over 2M voice calls/hr • Validated daily with over 1M calls/day • Text Messaging (SMS) • Ability to deliver over 360k text messages/hr • Shortcode vs. SMTP gateway • E-mail • Ability to deliver over 1M e-mails/hr • TTY/TDD • ADA Section 508 Compliance Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.

    5. Multi-modal Communications • RSS Feeds • XML formatted text messaging content • Common Alerting Protocol (CAP) • Digital Signage & PA/Voicemail Systems • Integration via text messages • Integration via RSS/CAP • Integration via audio file • Weather/EAS/DHS/HHS • Inbound processing and dissemination of external alerts (CAP) Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.

    6. Key Differentiators • Experience • Capacity & Speed • Security • Scalability & Redundancy • Integration • Service & Support • Features & Functionality Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.

    7. Experience • 6+ years delivering time-sensitive mass notifications • Over 17,000 institutions nationwide • Over 200 million calls in last 12 months • Over 25 millions calls/month • Battle tested on a daily basis (over 1M calls/day) Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.

    8. Capacity & Speed • Over 2M calls/hr…and growing • Service Level Agreements (SLA) with Telco providers • Over 360k text messages via shortcode/hr • Over 1M e-mails/hr • Call Queuing and Throttling algorithms Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.

    9. Security • Full-time NSA & CISSP security personnel • Annual 3rd Party IT and security audits • You Maintain FERPA Compliance • Thorough employee background checks • Dual layers of firewalls and VLANs • Highly customized and managed ACLs • All data transmitted via secure means Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.

    10. Scalability & Redundancy Fully redundant, zero single point of failure architecture • Redundant equipment • Multiple telecommunication providers • Multiple data centers • Telco origination spans all national power interconnects • Multiple delivery methods (VoIP & TDM) • Proven and reliable monitoring and alerting Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.

    11. Integration • Seamless integration with Enterprise Directory systems • Automated updates for data upkeep and integrity • Multilingual Portal • Secure transmission of all data (HTTPS or sFTP) • Open architecture for integration with other systems Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.

    12. Service & Support • Focus, dedication, expertise • Proven implementation method • 24 x 7 x 365 proactive support • Bilingual training and support • Personal attention • Goal alignment • Tools, tips & templates • Coaching in best practices • Ongoing usage analysis • Public Relations and Media assistance Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.

    13. Features & Functionality • Dial-in Messaging Card • Call Authorization • User Rights & Roles • Multilingual Portal • PIN Authentication • Geo-Calling • Common Alerting Protocol (CAP) • Lightweight Directory Access Protocol (LDAP) Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.

    14. Questions? Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.

    15. Thank You Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.