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DISCIPLINE MEETING MANAGEMENT by John Ostrowski. State your position and current situation clearly and non-threateningly. Ask for the employee’s reaction and comment. Focus on real issues and ask for suggestions from the employee.

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discipline meeting management by john ostrowski
DISCIPLINE MEETING MANAGEMENTby John Ostrowski
  • State your position and current situation clearly and non-threateningly.
  • Ask for the employee’s reaction and comment.
  • Focus on real issues and ask for suggestions from the employee.
slide2
Develop a plan of action both of you can live with, including consequences.
  • Set a meeting time to review what’s been done.
  • Express your confidence in the employee’s ability to accomplish what’s been agreed to.
meeting preparation
MEETING PREPARATION
  • Develop a clear statement of what you want to accomplish.
  • List what employee might say in response for each step.
  • Think of things for the employee to suggest as ways to solve the problem in case they can’t think of anything in the meeting.
slide4
Go through each step and rehearse what you will say.
  • Meet with your boss to get agreement on consequences before you meet with the employee.
keeping people from going over your head
KEEPING PEOPLE FROM GOING OVER YOUR HEAD
  • Check with boss and boss’s boss before you tell employee consequences.
  • Start by being more approachable than the people above you.
  • Be the most reasonable person in chain of command.
slide6
Offer to go over your own head if you think someone’s going to anyway.
  • Don’t tell anyone to go over your head.
  • If all else fails, at least warn the boss.
discipline examples
DISCIPLINE EXAMPLES
  • Oral warning
  • Written reprimand
  • One day suspension
  • Multi-day suspension
  • Firing
discipline exercises
DISCIPLINE EXERCISES
  • Pick a problem to meet about
  • Your coach will talk you through the steps
  • Assemble in groups of 4 (2+2)
  • Explain employee role to new person
  • Do the meeting
  • Other to watch and take notes
  • Feedback = 2 positive & 1 corrective
  • Take turns until all have had a chance