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Request for Services Update John Crawford Deputy Program Manager November 21, 2006 Agenda Review Commitments and Status Other Actions Taken Standards Overview of Procurement Working Group (PWG) Request for Special Services Metrics Ongoing Actions Review Commitments and Status
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Deputy Program Manager
November 21, 2006
Establish a standardized desktop configuration
Refresh desktops and laptops
Gradually move Printing services to networked printers (reduce the number of standalone desktop printers in use)
Scheduled Agency/Site Rollout through TransformationDesktop Services Standard Components
Components:Desktop PCs, Laptops, and Printers
Customer and Current Operations Guidance:
Customers should plan to align equipment refreshes with the transformation schedule as it is developed.
Prior to transformation and prior to NG determination of specific vendor product configurations: to meet customer business needs for additional desktops or replacement desktops, requests for systems should meet the system specifications used as the basis for the RFP.
After Standard product configurations are published: Requests for desktops and network-attached printers will be fulfilled using a configuration from the list of standard configurations.
NG Actions and Status:
Develop Standard specifications that meet VITA EA standards. Status: COMPLETE
Provide Standard specifications as guidance for solutions for near-term customer requests. Status: Complete (attached)
Conduct RFP to select specific vendor product as the standard configurations for desktops and printers. Status: Award in Mid-November
Gay Cohn, Virginia Department of Health
Beth Easter, Department of Military Affairs
Jim Gargasz, Department of Military Affairs
Craig Goeller, Department of Medical Assistance Services
Vicki Krisnitski, Department of Game & Inland Fisheries
Debbie Madison, Department of Corrections
Pat Paquette, Department of Health Professions
Steve Rusch, Department of Conservation & Recreation
Bob Sievert, Department of General ServicesPWG Members
30 to 90 days to develop technical solution
The ITP team will follow the process below to evaluate, solution and implement project requests from customer agencies.
Customer agencies will be consulted throughout each phase of the process
Customer Account Manager (CAM) Agency Performance Manager (APM) Agency Procurement Request (APR) Help Desk (VCCC)
Agency Approves High-Level Solution
Agency Approves Detailed Technical Proposal/Pricing
Agency Is Consulted for Requirements Information
Agency Accepts and Approves Completed Project