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California LifeLine Customer Interactive Website Demonstration. Interactive Website Demonstration New refreshed look and feel of entire website Enhancements keep the existing paper process, adding the on-line enrollment option

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California LifeLine

Customer Interactive Website Demonstration

  • Interactive Website Demonstration

    • New refreshed look and feel of entire website

    • Enhancements keep the existing paper process, adding the on-line enrollment option

    • The new site is designed as similar to the paper program as possible

    • Website designed for Section 508 Compliance and text to voice screen reading software

    • Certification demonstration

    • Verification demonstration

    • New ‘Remove Me’ feature for online applications


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Example of PIN as found on the front of the application

  • PIN will be auto-generated for each customer

  • PIN will be placed on the front of each application

  • PIN will be retrievable via the Call Center in the event a customer looses the application

  • Beginning on or about May 5th 2008, all English language Certification forms will be sent with a PIN to new customers

  • On June 1st 2008 the PIN will be printed on all language Certification and Verification forms








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Confirmation Page enrollment only








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Confirmation Page are NOT eligible



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‘Remove Me’ log-in are NOT eligible


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‘Remove Me’ warning are NOT eligible





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