Introduction to medicines management
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Introduction to Medicines Management. NPC definition. “A system of processes and behaviours that determines how medicines are used by patients and by healthcare services”

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Introduction to medicines management

Introduction to Medicines Management

Npc definition
NPC definition

  • “A system of processes and behaviours that determines how medicines are used by patients and by healthcare services”

  • Effective medicines management services will have patients as the primary focus, thus delivering better targeted care and better informed individuals

Medicines management in real life
Medicines Management …in real life

  • Right drug

  • Right dose

  • Right patient

  • Right time

  • Everytime !

Idealised medicines pathway

Patient history


Transmission / Transcription

Obtain and document relevant history

Decide on medicine

Prescribe Medicine

Prescription generation

Record keeping



Ordering & preparation

Dispense & clinical check



Interpret response

Routine checks

Concordance & compliance

Patient understanding

Idealised Medicines Pathway

Why do medicines need managing
Why do medicinesneed managing?

  • Prescribing is the most common therapeutic intervention in the NHS

  • The complexity, volume and cost of medicines are all increasing

  • Medicines have the potential to do harm as well as be beneficial

  • Medicines management is often seen as “someone else's job”

Medicines management benefits
Medicines Management Benefits


Patient Safety

Improve health


Better access to services

Greater choice for patients

Better patient information

Promote self care

Use of skills

Questions patients may ask
Questions patients may ask

Do I keep taking my medicines or when should I stop?

Do I need a medicine?

How do I find out about different treatments?

Who decides which medicines I get?

How can I make sure my medicines suit me?

How am I involved in making decisions?

How do I get my medicine?

How do I find out more about my medicines?

Medicines management the nhs
Medicines Management & the NHS

  • Medicines management is an important NHS priority

  • Medicines management is an integral component of the GMS and community pharmacy frameworks

  • Most of the National Service Frameworks (NSFs) and NICE guidance include medicines management issues

  • The NHS Institute includes medicines management in its “Better Care, Better Value” indicators

  • The Healthcare Commission reports on aspects of medicines management in primary and secondary care