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Center for Working Families Leadership Conference. December 6 & 7 Chicago, Illinois. Low-income families face tough challenges in making ends meet and in moving up. One in four working American families is low income and struggling financially

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low income families face tough challenges in making ends meet and in moving up
Low-income families face tough challenges in making ends meet and in moving up
  • One in four working American families is low income and struggling financially
  • Many families are working hard but have low wages, limited benefits and minimal advancement opportunities
  • Low income families lack supports, pay more for services and are short on time
the center for working families is a new approach to help low income families
The Center for Working Families is a new approach to help low-income families
  • CWFs provide multiple services to help families become financially secure and successful
  • CWFs provide the service that people need at a point in time and then connect them to more services over time
  • At CWFs, families access multiple services
    • Employment and career advancement services
    • Work supports and income enhancements
    • Financial tools and wealth building services
cwfs can make a real financial difference for families
CWFs can make a real financial difference for families

Joan Smith a Bon Secours participant with 2 children (2004-2006)

  • Became steady worker earning $20,600
  • 2005 tax refund: $3,000 EITC, $1,400 Child Tax Credit
  • Reduced debt from $3900 to $0
  • Credit score rose from 488 to 525
  • $800 in savings
successful cwfs apply these operating principles
Successful CWFs apply these operating principles
  • Core services are intentionally bundled
  • CWF services generate results
  • Staff create trusting relationships and act as motivators, integrators and connectors
  • Technology facilitates bundling and empowers staff and participants
cwfs operate in a variety of settings
CWFs operate in a variety of settings
  • CWFs are located within:
    • Neighborhood organizations
    • Workforce providers
    • Community colleges
    • Multi-family housing developments
  • CWFs have different structures:
    • Lead organization with partners
    • Hub and spoke for a citywide approach
  • CWFs work with different populations
    • Unemployed
    • Underemployed
    • College students combining work and school
cwfs can make a difference for families communities and partner organizations
CWFs can make a difference for families, communities, and partner organizations
  • For families: Increases earnings, income, and savings while reducing high cost financial transactions
  • For communities: With more adults working and building assets -- communities become better places to live for kids and families
  • For partners: Services and products are delivered more efficiently and get better results
cwf participants often start with one service but access multiple services over time
CWF participants often start with one service but access multiple services over time

Credit repair and debt reduction

Workforce

assessment

Free tax prep

New job placement

Career counseling

Help in setting up savings account and savings plan

Saving for long term goal

Work supports screening

Job readiness and placement

Skill enhancement

Home ownership counseling

Begin

1 Yr

2 Yr

3+ Yrs

cwfs succeed through partnerships
CWFs succeed through partnerships
  • CWFs are too difficult and expensive for a single organizations to go it alone
  • Both the public and private sector have important roles
  • A lead organization can play an important role by:
    • organizing technical assistance
    • managing data and accountability
    • forging partnerships
    • building a citywide network
early results of cwf
Early Results of CWF

21

Individuals

bought a home

400 Individuals

save regularly

1,300 Individuals became employed

with

many receiving work supports

3,000 Individuals receive more intensive

and bundled services

25,000 Individuals –

Reached through Employment and Tax Prep services

slide12

Stages Toward Becoming A CWF

Center for Working Families (CWF)

Stage 4:

Have you formalized the bundling of services, implemented tracking across programs, and have potential for scale

Stage 3

Are you beginning to bundle employment, work supports and wealth building services?

Stage 2

Are you achieving high quality outcomes and building partnerships?

Stage 1

Do you have these services in place--Employment, Work Supports, Wealth Building

Are they accessible?

Are you tracking outcomes?

communities interested in cwf should assess organizational and leadership resources
Communities interested in CWF should assess organizational and leadership resources
  • Partner organizations are trusted by communities they serve and have lots of foot traffic
  • Lead organizations have capacity to form and manage partnerships
  • Local funders are willing to provide flexible dollars
  • There is an entrepreneur individual/organization to take lead
for an organization or network that has most cwf services available add on costs might include
For an organization or network that has most CWFservices available; add-on costs might include:
  • $5,000 to $10,000 for IT costs to enhance client tracking systems
  • $50,000 per organization to add new staff in financial or employment services
  • $10,000 to $25,000 to train staff in coaching techniques
  • $75,000 to $100,000 for an intermediary to support a network of CBOs -- data collection, analysis, peer learning, building partnerships with financial institutions, fund-raising, etc.
  • $200,000 for a community-wide, web-based public benefits access tool
investors are supporting cwf in a variety of ways
Investors are supporting CWF in a variety of ways
  • Investments to date are:
    • Testing the approach in a wide range of sites
    • Building capacity and developing new products
    • Evaluating results
  • Demand in the field for further investments:
    • Building out elements of CWF
    • Growing CWFs in existing cities
    • Making product innovations available & accessible to more communities
    • Creating a peer learning community
    • Establishing standards and a credentialing process