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Case study : Competition in France ITU/BDT Arab Regional Workshop « Developing Competition Policies and Strategies in Telecommunications » Rabat-Morocco, 19 December 2005 Laetitia DUFAY International division AUTORITE DE REGULATION DES COMMUNICATIONS ELECTRONIQUES ET DES POSTES (ARCEP).

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  1. Case study : Competition in FranceITU/BDT Arab RegionalWorkshop« Developing Competition Policies and Strategies in Telecommunications »Rabat-Morocco, 19 December 2005Laetitia DUFAYInternational divisionAUTORITE DE REGULATION DES COMMUNICATIONS ELECTRONIQUES ET DES POSTES (ARCEP)

  2. Disclaimer • The views expressed in this presentation are those of its author. • They do not necessarily represent the views of ARCEP or its Chairman’s.

  3. AGENDA • REGULATORY FRAMEWORK • GLOBAL MARKET • BROADBAND MARKET • MOBILE TELEPHONY MARKET

  4. REGULATORY FRAMEWORK

  5. ARCEP : an independent authority • 2005 : • Postal activities Law • ART in charge of postal regulation • ART became ARCEP on 05/20/2005 • Independent authority • Collegial Authority : 7 Members

  6. ARCEP’s main objectives • Fair competition to the benefit of consumers • Universal Service : provision and financing • Employment, competitiveness and innovation • Regional Development

  7. The new regulatory framework : competition, harmonisation and convergence • 2002 : 2nd package of European directives • 2004 : Electronic communications and audiovisual communication services law (French transposition) • 2006 : Review of the directives + recommendation

  8. Market analysis : a three-step process • To define relevant market (18 markets a minima) : markets’ scope in terms of services and geography • To designate SMP under the competition law • To impose obligations on SMP operators

  9. Remedies and obligations • Wholesale : transparency, non discrimination, accounting separation, access, cost accounting and price control. • Retail : only if remedies are not sufficient on wholesale market, transparency, non discrimination, cost accounting, price control could be required on retail market • Specific : leased-line market, interconnection • Non SMP : end to end connectivity, international commitments, emergency and security numbers

  10. Notification • Notification to other European NRAs and the European Commission • European Commission has 2 months to examine the decision in order to make observations with a possibility to apply a veto right on relevant market and on the designation of SMP operators • Adoption of the decision by ARCEP

  11. Market analysis milestones in 2005 • ARCEP completed 12 market analysis • 6 analysis launched • Still to be analysed : SMS

  12. GLOBAL MARKET

  13. Total sale to end users

  14. Number of subscribers by service

  15. Evolution of Internet subscriptions

  16. BROADBAND MARKET A dynamic and competitive market thanks to the ARCEP’s action

  17. 8,5 million BB subscribers • Subscribers : 8,5 million (Q3 2005) • DSL : 7.9 million • Modem Cable : 520 000 • Others : 5 000 • Penetration rate : 12,1% (USA : 13,5%) • 1st place in Europe for DSL

  18. Diversity of ISPs and offers • 10 Residential ISPs : 47%Wanadoo (FT Group), 53% competitors (Free, 9Cegetel, AOL…) • Price offers : • 30€ for 20 Mbitps speed • Triple play offers : Telephony, Internet,TV

  19. Example of an ISP’s offer : Free Telecom • Free Telecom : 2nd larger ISP in France • 1,5 million ADSL subscribers (70% unbundling) • 17% market shares • Triple play offer 29,99€/month including tax • Freebox • Up to 18 Mbps • Unlimited calls • 100 TV channels (not premium) • +possibility to pay for other channels • Wanadoo : around 46€ for the same offer

  20. ARCEP’s regulatory action : LLU and bitstream • LLU subscribers : 2.51 million (Q3 2005) • 2.150 M partial unbundling • 0.360 M full unbundling • FT wholesale broadband offer convenient for competitors : LLU in dense zone, bitstream in zone not covered by LLU

  21. MOBILE TELEPHONY MARKET The need for more competition

  22. Number of mobile customers

  23. Penetration rate for mobile telephony

  24. Market shares by operator

  25. Subscribers (Q3 2005) : 46 M Penetration rate (Q3 2005) : 76.4 % Turnover (2004) : 14.9 billion € (+ 10,8%) Traffic volume (2004) : 74.3 billion minutes (+17.1%) Average monthly SMS traffic per customer (Q3 2005) : 24 on average Average monthly income per customer (Q2 2005) : around 40€ (of which recurring sales from postpaid customers : 52,2€ for postpaid customers) 46 million mobile subscribers

  26. The players : MNOs and MVNOs • Mobile network operators (MNOs) • 3 mobile operators GSM/UMTS : Orange (47,3%), SFR (35,8%), Bouygues (16,9%) • 4th UMTS license still available • UMTS : only 2 commercial offers (end of 2004) • Mobile virtual networks operators • +/- 10 MVNO : Debitel, Breizh Mobile (regional MVNO), Tele2, M6Mobile, NRJ (1srt 3G MVNO) • Subscribers (Q3 2005) : 108 000 • Market shares (Q3 2005) : 0.24%

  27. More than 1 million 3G/UMTS subscribers • SFR : 515 000 subscribers (Nov 2005) • Orange : 577 000 (Edge+3G) • Only postpaid for now • Multimedia services (TV live, video streaming, SMS, MMS…) : billing per Mb (pack of x Mb for y euros + z euros per additional Mb) • Billing of some individual services (pay-per-view soccer match sum up…)

  28. Orange and SFR commercial offers • Orange France : 55 euros / month • 3 hours of voice / visiophony • 25 Mo included • Voice calls free and illimited towards fixed phones and Orange mobile phones after 3 minutes • SFR : • 25 euros / month • 1 hour of voice / visiophony only • 44 euros / month • 3 hours only

  29. ARCEP’s action to insure competition • Monitor the development of MVNOs • Facilitate number portability • Fix price cap on terminations calls from fixed to mobile • Analyse the international roaming market • Identify a new wholesale market : SMS

  30. THANK YOU Additional informations on www.arcep.fr

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