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Explore how the Greek National Tourism Organization (G.N.T.O.) leverages new communication and digital technologies to connect with visitors in the digital era. Discover the shift from traditional content marketing to online strategies and the impact on traveler behavior. Learn about the importance of social networks, mobile usage, and tailored online content in enhancing communication with diverse audiences. Follow the stages of travel, from dreaming to sharing, and understand the values and objectives of effective communication.
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THE ROLE OF THE NEW COMMUNICATION &DIGITAL TECHNOLOGIES The G.N.T.O. in the digital era
Traditional Visitor information “tools” • Human communication
In the Digital era New technologies are changing visitors’ information
In the Digital era Social Networks
Business & leisure travelers use mobile more 57%of business travelers use a device to access internet for travel information in 2012, up from 40% in 2010 38%Of leisure travelers use a device to access internet for travel information in 2012, up from 11% in 2010
The G.N.T.O. online philosophy FACTS • Greece is among the 10 most desired tourist destinations worldwide! • Online communication connects Greece to special niches • Tailor-made online content enhances communication with new audiences
Web Content Marketing Channels www.visitgreece.gr
Howdowe use these technology changes… to meet travelers’ needs?
By being present in everystage of their travel … … to actually TRAVEL with them
Communication values Anthropocentric view Authenticity Historicity Spontaneity Simplicity
Social Networks It’s all about sharing… • Videos • Photos • Travel Tips • Experiences Sharing experiences, photos, videos from Greece
Dreaming The 5 Stages of Travel
The 5 Stages of TravelFrom Dreaming to Booking to Sharing • Planning
The 5 Stages of TravelFrom Dreaming to Booking to Sharing • Booking
The 5 Stages of TravelFrom Dreaming to Booking to Sharing • Experiencing
The 5 Stages of Travel • Sharing
…Traditional is nice! Traditional marketing activities in fine tuning with online projects
Stephen Fry “I would prompt my compatriots to Visit Greece” Over 5,5 million followers saw Stephen Fry's tweet about Greece!
ApplicationsVodafone GR+ GNTO Technology Content
As a response to the increasing demand Respond to the increasing demand Coming up: The new VISITGREECE.GR