Adeza Systems

1. B u s i n e s s Systems Adeza Systems managing © Adeza Ltd. 2006

2. Contents Introduction Products And Services Client Base Clients Say… Behind Adeza Contact Information Contents Products & Services Exit Select one of the above options

3. Introduction…. Adeza Ltd. is service company with a difference. We have a wide range of skills that allow us to support business systems, not just IT systems. We have qualified technical staff who look after the networking and IT area. Unusually, we also have skills in the telecoms, business consultancy and financial management arenas. Bridging the GAP Contents Products & Services IT Business Exit

4. ……Introduction This range of skills allows us to offer a service where you can talk to us at a strategic level or at an operational level. A product of our strategic capabilities is the 'IT Director' service. See Products & Services for more details. There are many companies who offer an IT support service, some good, some not so good. What differentiates us is our proactive approach, reliability and speed. We are happy to provide references. Names available on request. Contents Products & Services Exit

5. Products and Services Contents Products & Services Exit Select one of the above options

6. Daily Safety Checks, every morning before you start work Daily Backup check Daily Anti-Virus check Exchange Information Store size Disk Growth Rate check Critical Events check Physical Health check Hacker check 24/7 Round-the-Clock Checks every 15 minutes Average detection time 7.5 minutes Windows Services monitoring Disk Space check TCP Port monitoring PING checks Website check OVER 135 PROACTIVE checks possible 24/7 Monitoring Contents Products & Services Exit No minimum contract, can be cancelled anytime

7. Remote & On Site Support • Our remote support team can be connected to your system, with appropriate authority, within 3 minutes. • 94% of all support calls are successfully dealt with remotely. If we need an on-site visit, that is also arranged immediately, depending on the urgency of the problem. • Reliable? We will there when you need us. We will always respond, no busy lines, no leaving messages, access when you need it, if necessary also at weekends. • Fast? We cannot prevent all problems, but when they do occur, we respond in minutes, not hours and days, to keep your business moving. • A range of flexible support packages available. Contents Products & Services Exit

8. Hardware and Software • All major international brands available. Expert sourcing means lower prices. • Most TECHNOLOGY products available, not just IT related • Advice on new purchases & specifications. • Installation to a professional standard • Support for almost all brands of hardware. • Advise clients on the best methods of minimising software costs. Contents Products & Services Exit

9. Networking and Security • Key to reliable networks is planning and design. Our technical team are qualified to design networks of all sizes • Servers are at the heart of any network. Our service also includes advice on the all-important file servers and what specification would be right for you. • And of course, no network installation is complete without building in security measures. Again, we have considerable experience in this critical area and can advise you on the appropriate measures, finding the right balance between risk and cost. • We also network remote sites and offices. Some of our customers operate multiple sites • We design and install networks, simple to multi-site networks, both traditional and wireless Contents Products & Services Exit

10. Remote Backup SECURE, EASY BACKUP FOR YOUR CRITICAL DATA Datasure offers a secure, easy-to-use online service for backing up your business-critical data. So you know you're protected against disasters - from system crashes and virus attacks to theft, fire and flood. 2 services: • Online PC Backup also enables you to recover lost data and business files, anytime, anywhere • Online Server Backup lets you archive data for up to 7 year Datasure is: • a secure, easy-to-use service for backing up critical data • a backup system that enables recovery of lost business data • Easy to setup • Easy to check • Easy to recover files Contents Products & Services Exit

11. Mobile Working • Technology exists today for people to efficiently work away from their 'office' • Allows accessing, sharing and printing • Increase productivity and minimise costs • Of course, security is of paramount importance when networks are opened up to the 'outside' world. We can help minimise such risks Contents Products & Services Exit Separate brochure available for further information

12. System Search and Selection • A survey by one of software supplier found that finance and business managers have some clear requirements of management information: • should be up-to-date (real-time?) • need financial monitoring system (KPI) • budget manager queries should be answered directly from system • IT Systems form the nervous system of your business. We can help you to find systems that will provide a best-fit for your business. Our expertise in this arena can help avoid expensive mistakes Contents Products & Services Exit

13. IT ‘Director’ • Many businesses cannot justify having their 'own' IT directors and managers, but often need strategic advice on how best to use technology • Our 'IT Director' service provides independent expertise at a reasonable cost. This is a flexible, cost-effective solution, that can be used on a time basis, or fixed time per month. Available over the phone for day-to-day issues, or for monthly meetings. Some examples of how this can be used: • Contribute to business plans • Strategic IT Consultancy • Planning of new projects • Disaster recovery planning • IT audits • Asset retirement plans Contents Products & Services Exit

14. Application Development • Adeza have developed many applications, to assist clients with situations where an off-the-shelf‘ application is not available to meet a need. • Developed applications using various technologies • Integration of Microsoft applications • Middleware to get systems to 'talk' to each other, thereby removing various manual processes that would otherwise have been necessary • Have a dedicated software-development centre • Specialise in management reporting and ‘dashboards’ to provide instant management views of a business Contents Products & Services Exit

15. Telecoms • Consultancy to find best-value and best-fit • Integration with IT • ADSL, SDSL, Leased lines • VoIP: Using IT networks to send voice and make telephone calls • LCR: Minimising cost of calls • Call centre implementation Contents Products & Services Exit

16. Data Recovery • Comprehensive portfolio for data recovery, discovery and file reconstruction (Data Recovery, File Repair, Email Repair, Data Erasure, Hard Drive Management, Exchange/Outlook Tools) • Data Recovery Services: • Remote Data Recovery: Rapid response times with minimum downtime incurred achieving in-lab quality results • In-lab: for physically/logically failed media and storage devices in every data loss situation. • On-Site: in the case of specific security concerns or critical deadlines for data recovery • Recovery on virtually any Operating System and storage media • 24-hour support • Data confidentiality guaranteed • Files returned on your preferred media Contents Products & Services Exit

17. Disaster Recovery Planning • Disaster recovery plans are not just good business practice, but are often a requirement for business insurance cover • Critical for any business, large or small • We can carry out a review of your plan, and highlight any weaknesses and suggest improvements Contents Products & Services Exit

18. Clients Base • Service companies • Education • Local authority departments • Engineering • Accountants • Distributors • Charities • Insurance • Manufacturing • Wholesalers • Other IT companies • ...and others Contents Products & Services Exit

19. Clients say… ...pleased to recommend the services of Adeza Ltd... completed project on time and on budget… Louie Salvoni, MD Espresso Service Ltd / Brasilia (UK) Ltd Distribution and maintenance of coffee equipment …problems were overcome in a very professional manner…. ..very competitive in their pricing…..use of language we can understand… John Tomat, Network Administrator Employment Training Warwickshire (a department of Warwickshire Council) Contents Products & Services Exit

20. Behind Adeza..Tushar Sangani Tushar has a background in financial management, having worked in the sector for over 13 years. He has also worked in the software industry where he has experience of sourcing and implementing financial and management systems. Apart from professional experience, Tushar also has an MBA qualification, which has provided him with the experience and ability to address the many complex financial, managerial and systems issues that businesses face. He has a special interest in helping growing companies manage their systems. Outside of work (yes, he does have a life outside of work!), he is a family man with a wife and two daughters and enjoys playing badminton. Contents Products & Services Exit Contact Tushar: M: +447967 225802 E: tushar@adezasystems.com

21. Contact Information Postal address 2 Thurlestone Avenue North Finchley London N12 0LP Telephone 0870 4435528 Fax 07970 091816 General Email info@adezasystems.com Support Emailsupport@adezasystems.com Webwww.adezasystems.com Contents Products & Services Exit © Adeza Ltd. 2006 v060315v1