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Microsoft Lync Online. Daryl Gwyn Office 365 Technical Specialist Microsoft. Daryl.gwyn@microsoft.com. Audio playback. Contextual contact options. MailTips. Text preview of voice mail. Connect people in new ways, from any location and device. Microsoft Unified Communications.

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slide2

Microsoft Lync Online

Daryl Gwyn

Office 365 Technical Specialist

Microsoft

Daryl.gwyn@microsoft.com

slide3

Audio playback

Contextual contact options

MailTips

Text preview of voice mail

Connect people in new ways, from any location and device

Microsoft Unified Communications

Ignore conversation

>>

Escalate to voice, video, or desktop sharing

Initiate IM with one click

View presence within Microsoft® SharePoint®

slide4

Customers Tell Us

IT Pains

Business Pains

IT needs to:

  • Simplify and reduce the cost of communications
  • Maintain compliance and prevent information leakage
  • Support many users with diverse needs
  • Extend existing investments

The business needs to:

  • Manage communications overload
  • Communicate with globally distributed customers and partners
  • Maximize productivity and innovation
  • Attract and retain talent

>>

set the scene
Set the scene…

Changing communication style

The use of enterprise 2.0 tools like blogs, microblogs, and social networking will indelibly affect the workplace

-HBR 2010

slide6

Future of Communications

Communications Today

InstantMessaging (IM)

Video

Conferencing

Web

Conferencing

E-mail and

Calendaring

AudioConferencing

Voice Mail

Telephony

InstantMessaging

Telephony and

Voice Mail

Unified Conferencing: Audio, Video, Web

E-mail andCalendaring

User Experience

User

Experience

User Experience

User

Experience

User Experience

User

Experience

User Experience

Unified Inbox

& Presence

Authentication

Administration

Storage

Compliance

Authentication

Administration

Storage

Authentication

Administration

Storage

Authentication

Administration

Storage

Authentication

Administration

Storage

Authentication

Administration

Storage

Authentication

Administration

Storage

Authentication

Administration

Storage

On-Premises Hybrid In the Cloud

redesigned client lync 2010
Redesigned Client – Lync 2010

Key Features

  • Contact Cards
  • Unified Contact Store
  • Activity Feeds
  • Frequent Contacts
  • Conversation View
  • Social Connector
  • Location Features
  • Office & SharePoint Integration

Provide best-in-class end user experience and drive adoption

lync online key features benefits at launch
Lync Online – Key Features & Benefits At Launch
  • Connect with others through Lync contact photos, activity feed, and interactive contact card in Office.
  • Move easily from IM into online meetings, including audio, video, and screen sharing.
  • Conduct online presentations including audio, video, screen sharing, and a virtual whiteboard.
  • Invite external contacts to easily join online meetings via a PC or web-based client.
  • Connect with customers and partners through IM, audio, and video federation.
microsoft lync online capability overview
Microsoft Lync Online – Capability Overview

Voice

(Dial Tone)

Enterprise IM

Conferencing

PBX Replace

N/A

Future Release

Lync Online

(Cloud)

Lync Server

(On premises)

Lync users can be hosted only on-premises or online (that is, they can’t split IM, conferencing, and voice)

lync online enterprise im pc to pc audio video
Lync Online – Enterprise IM & PC-to-PC Audio/Video
  • Rich presence
  • IM
  • PC-to-PC audio and video calling
  • Global address list (GAL) and skill search in SharePoint
  • Activity feed
  • Click-to-communicate in Office
  • Federation with Lync Server and Lync Online
  • Federation with Windows Live Messenger
  • Lync for Mac
  • Lync Web App for IM/Presence (Future)
  • Mobile phone clients (Future)
  • IM archiving (Future)

Enterprise IM and PC-to-PC Audio/Video

Enterprise IM

Lync Online

(Cloud)

Lync Server

(On premises)

lync online conferencing online meetings
Lync Online – Conferencing (Online Meetings)
  • MultipartyPC Audio/Video
  • On-demand collaboration
  • Desktop sharing
  • Application sharing
  • Online meetings
  • Rich clients and web clients
  • Integrated PSTN audio conferencing via partners

Conferencing

Enterprise IM

Conferencing

Lync Online

(Cloud)

Lync Server

(On premises)

  • Lync Online replaces Live Meeting in Business Productivity Online Suite (BPOS) as the conferencing solution
  • Live Meeting service is available for existing customers during transition to Lync
lync 2010 client meeting capabilities
Lync 2010 Client – Meeting Capabilities
  • On-demand meetings (one-to-one and multiparty)
    • Move from Microsoft Outlook®to IM to full audio/video/data sharing session in a few clicks
    • Drag to quickly add contacts to online meetings
  • Multiparty PC-based audio/video (up to 250 attendees)*
    • View participants and content at the same time
  • Rich data sharing options
    • Screen sharing
    • Application sharing
    • Microsoft PowerPoint® upload
      • With asynchronous viewing for participants
    • Virtual whiteboard
    • Polling
    • Q&A via IM window
    • Attachments (attendee handouts)
  • Lobby for admitting attendees
  • Client-side recordings

* Multi-party A/V might be disabled in some countries in order to comply with regulatory requirements

scheduling online meetings
Scheduling Online Meetings
  • Users can schedule Lync meetings through Outlook using the Lync Outlook plug-in.
    • The Outlook plug-in is included as part of Lync client installation.
    • No Outlook Web App scheduling capability is available at Office 365 GA.
    • A web scheduler is planned for late 2011.
  • Outlook delegation is supported for scheduling for online meetings
  • It is possible to append custom text to meetings invites using by the Exchange admin
    • The original meeting invitation text cannot be customized
lync online voice dial tone in lync
Lync Online – Voice (Dial Tone in Lync)
  • Call landline phones and mobiles (PC-to-PSTN)
  • Forward, transfer
  • Simultaneously ring another number
  • Exchange voice mail integration

Voice (Dial Tone)

Voice

(Dial Tone)

PBX Replace

N/A

Future Release

Lync Online

(Cloud)

Lync Server

(On-premises)

  • Voice becomes available in Lync Online after Office 365 GA
  • Requires separate service from a Telco partner to connect to the public phone network (Phone numbers, PSTN termination)
pbx replace available in lync server only
PBX Replace Available in LyncServer Only
  • Branch office appliance
  • Fax and analog devices
  • Automatic E911
  • Call Admission Control
  • Existing telephony integration
  • Call park, hunt groups

PBX Replace

PBX Replace

N/A

Lync Online

(Cloud)

Lync Server

(On premises)

  • Cloud and on-premises coexistence options:
    • Lync Server integrates with Exchange Online (Office 365) for voice mail in the cloud
    • Splitting groups of Lync users between Lync Server and Lync Online available late CY11
microsoft lync online capability overview1
Microsoft Lync Online – Capability Overview

Voice

(Dial Tone)

Enterprise IM

Conferencing

PBX Replace

N/A

Future Release

Lync Online

(Cloud)

Lync Server

(On premises)

Lync users can be hosted only on-premises or online (that is, they can’t split IM, conferencing, and voice)

slide23

© 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.