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Pauline Leonard, Ph.D. Louisiana Tech University. Rebecca Smith, Ph.D. Louisiana Tech University. Collaboration and Diverse Styles of Interaction. Workshop Goals. Examine the concept of collaboration and its critical characteristics

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slide1

Pauline Leonard, Ph.D.

Louisiana Tech University

Rebecca Smith, Ph.D.

Louisiana Tech University

Collaboration and Diverse Styles of Interaction

workshop goals
Workshop Goals
  • Examine the concept of collaboration and its critical characteristics
  • Explore notions of conflict and consider five major response styles to conflict (or styles of interaction)

Leonard & Smith

Collaboration Workshop

collaboration and conflict
Collaboration and Conflict
  • Increasing expectations to collaborate
    • Democratic leadership
    • Shared decision making
    • Teacher empowerment
  • Increasing expectations to collaborate lead to increased interactions of teachers, students, parents, and administrators
  • Increasing diversity in society
  • Is conflict inevitable?

How do you respond to conflict?

Leonard & Smith

Collaboration Workshop

conflict management style survey
Conflict-Management Style Survey
  • Survey designed to help you become more aware of your characteristic approach, or style, in managing conflict
  • Survey identifies 12 situations that you are likely to encounter in your professional lives.
  • Study each situation and the five possible behavioral Reponses or attitudes and allocate 10 points among them to indicate your typical behavior, with the highest point indicating your strongest choice.
  • Any response can be assigned 0-10 points, as long as all five responses add up to 10

Leonard & Smith

Collaboration Workshop

in responding to a request from another to help with a problem you would
In responding to a request from another to help with a problem, you would:

1

___ A. Clearly instruct him or her how to proceed.

___ B. Enjoy the strategizing and the challenge.

___ C. Help him or her to take responsibility for the problem.

___ D. Find it unnerving, but agree to help.

___ E. Avoid the invitation at all costs.

___ TOTAL

4

4

1

0

10

Leonard & Smith

Collaboration Workshop

complete the survey
Complete the survey
  • Make sure your name is on your survey
  • Do not score
  • Put it aside when completed and use your jot notes sheet to record your definitions of collaboration and conflict

Leonard & Smith

Collaboration Workshop

sharing definitions
Sharing definitions
  • Share your definitions of collaboration and conflict with your small group
    • Come to a decision about a definition for each and write it on the chart
  • Share with whole group

Leonard & Smith

Collaboration Workshop

slide8
“Collaboration is a

style of interaction

between at least two co-equal parties voluntarily engaged

in shared decision making

as they work

toward a common goal.

-- Friend & Cook, 2003

Leonard & Smith

Collaboration Workshop

conflict
Conflict
  • A struggle that occurs when individuals, interdependent with others, perceive that those others are interfering with their goal attainment
    • Interpersonal Conflict
      • Conflict between individuals with different goals
      • Conflict between individuals with same goals
    • Intrapersonal Conflict
      • Conflict within individuals

Conflict is neither good nor bad.

You determine whether it will have positive or negative outcomes.

Leonard & Smith

Collaboration Workshop

conflict response styles
Conflict response styles
  • Not everyone reacts to conflict the same way
  • Some people withdraw, others engage
  • Context can influence response

Leonard & Smith

Collaboration Workshop

five styles of response to conflict
Five styles of response to conflict:
  • Competitive (or Controlling)
  • Avoidance
  • Accommodative
  • Compromising
  • Collaborative

Leonard & Smith

Collaboration Workshop

small group task
Small-Group Task
  • Using the handouts:
    • Personal Conflict Response Styles Chart
    • Dimensions of Conflict Styles
  • Discuss:
    • How do you react to conflict?
    • How do you feel when conflict arises?

Leonard & Smith

Collaboration Workshop

slide13

Highly Assertive

Competing

Collaborating

Highly Cooperative

Uncooperative

Compromising

Accommodating

Avoiding

Unassertive

Styles for Resolving Conflict:

Assertive-Cooperative Dimension

slide14

High Concern For Self

Competing

Collaborating

High Concern

For Others

Low Concern

For Others

Compromising

Accommodating

Avoiding

Low Concern For Self

Styles for Resolving Conflict:

Concerns for Self-Concerns for Others Dimensions

magnetic words
Magnetic Words
  • Go to the style that most strongly draws you toward it – that you feel reflects your dominant style
  • Go to the style that most strongly repels you – that reflects your least dominant style

Leonard & Smith

Collaboration Workshop

score your survey
Score your survey
  • Finally, go back to your table and score your survey
    • Surprises?
    • Insights?

Leonard & Smith

Collaboration Workshop

cultural competence in difficult interactions
Cultural Competence in Difficult Interactions
  • Important to be aware of cultural differences and respecting others’ value orientations and response styles in times of conflict

Leonard & Smith

Collaboration Workshop

final questions
Final Questions
  • Have you noticed that all the styles have “appropriate” situations in which they can be used?
  • Do you have flexibility?
  • Can you choose different styles for different situations?
  • Are you stuck with one style for all situations?

Leonard & Smith

Collaboration Workshop