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Open Access Lessons at SFHC

Open Access Lessons at SFHC. Open Access transition at SFHC very smooth Significant improvement in cycle time, “red zone” time, and time to 3 rd next available appointment Worsening of parameters for provider continuity--why?. Open Access: Whither Next?.

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Open Access Lessons at SFHC

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  1. Open Access Lessons at SFHC • Open Access transition at SFHC very smooth • Significant improvement in cycle time, “red zone” time, and time to 3rd next available appointment • Worsening of parameters for provider continuity--why?

  2. Open Access: Whither Next? • Continue to tweak %pre-booking vs %open access booking • Pre-books now include PAPs, procedure booking (to double book with residents), folks who need rides, DARTs patients, folks with mental illness or dementia, “physiological” pre-books (e.g. Pre-natals)‏ • How to improve provider continuity?

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