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Discover key strategies to address the seven major complaints of employees in today's tough economy. Explore methods on how employees are fighting back and learn why these complaints matter. Gain insights into job security, trust, communication, work-life balance, pay, and appreciation in the workplace.
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Winning Strategies in a Tough Economy THE SEVEN MAJOR COMPLAINTS OF EMPLOYEES TODAY Bruce L. Katcher, Ph.D. Specializing in Employee Opinion and Customer Satisfaction Surveys www.discoverysurveys.com Bruce@discoverysurveys.com 781-784-4367 A member of The Enterprise Group
THE FOUR-FOLD REALITYFOR EMPLOYEES TODAY • Fearful • Overworked • Unappreciated • Resentful
HOW EMPLOYEES ARE FIGHTING BACK • Withdrawing psychologically • Adopting an adversarial relationship • Focusing on WIIFM • Carrying multiple jobs • Going out on their own
MAJOR COMPLAINT #1 “There’s no job security.”
MAJOR COMPLAINT #2 “I just don’t trust management.”
MAJOR COMPLAINT #3 “There is simply too much work to do.”
MAJOR COMPLAINT #4 “Communication here is terrible.”
MAJOR COMPLAINT #5 “I need better balance in my life.”
MAJOR COMPLAINT #6 “The pay is too low.”
MAJOR COMPLAINT #7 “They don’t appreciate me.”
SUMMARYSEVEN MAJOR COMPLAINTS • Little job security • Difficult to trust management • Work load is too heavy • Poor communication • Lack of work life balance • Low pay • Little appreciation