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The Impact of IT on HR: Exploring HRIS, ERP Systems, and Competitive Advantage

This class agenda delves into the intersection of Information Technology (IT) and Human Resources (HR), focusing on how HR information systems (HRIS) and Enterprise Resource Planning (ERP) systems like SAP can enhance organizational efficiency. Key discussions will include the effectiveness of HRIS in providing competitive advantages, data management challenges, employee self-service benefits, and the role of technology in HR operations. Participants are encouraged to engage in writing exercises and discussions to develop insights on the integration of IT and HR.

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The Impact of IT on HR: Exploring HRIS, ERP Systems, and Competitive Advantage

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Presentation Transcript

  1. IT and HR OS352 HRM Fisher Aug. 31, 2004

  2. Agenda • In-class writing • How is IT affecting HR? • HR and ERP systems • SAP as an example • How do we get people to use these systems?

  3. In-class writing • Goals • Develop your thoughts about certain issues • Help facilitate in class discussions • Demonstrate your preparedness for class • Will be scored 0, ½, 1 • Counts as part of your participation grades • Looking at trends

  4. In-class writing question • Does the use of a human resource information system (HRIS) or other e-HRM practices allow a company to gain competitive advantage? Why or why not?

  5. Human Resource Information Systems (HRIS) • Capacity for data storage • Linking together multiple systems (payroll, benefits, etc.) • Challenges • Implementation and upkeep • Data integrity • Using data effectively

  6. Enterprise Resource Planning • HRIS is often part of larger system, such as SAP, PeopleSoft, Lawson • Links HR data to other critical data • Production • Financial

  7. Self-service Modules • Manager self-service • Manage info without going through HR staff person • Employee self-service • Employees access (and sometimes can update) HR information • How does self-service change the HR professional’s job?

  8. SAP in organizations • Watch CBC video on SAP • What are the potential • Advantages of using SAP? • Disadvantages of using SAP? • Is SAP a source of competitive advantage for the organizations that use it?

  9. Challenges with integrating IT into organizations • Design of technology • Do we use vendor’s off-the-shelf solution? • Do we customize our own solution? • How do we get people to use the system? • Training • Change management

  10. Electronic Monitoring • Performance • Call centers (Time Warner, Verizon, Xerox, Amazon.com) • Package delivery (UPS) • Email and internet use • Many employees have come to expect this benefit • Presents risks to employers • Law is still unclear on monitoring

  11. For next class • Read Noe Chapter 3 • Will be talking about legal issues impacting the workplace • Why are these laws necessary? • Why do they not apply to very small organizations?

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