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Elevating Corporate Accounts Performance - Partnering Blueprint Insights

Join us for a strategic overview of Corporate Accounts Priorities and Partnering Blueprint. Dive into removing barriers, improving competitiveness, and fostering growth in FY10. Engage in discussions, ask questions, and capture actionable insights to excel in Corporate Accounts.

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Elevating Corporate Accounts Performance - Partnering Blueprint Insights

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Presentation Transcript

  1. Engaging with Microsoft Corporate Accounts

  2. Format • 10 minute overview • Corporate Accounts Priorities • Partnering Blueprint • 30 minute Round Table Workshop • How do we remove some of the barriers to achieving our partnering blueprint? • How can we improve? How do we compare with our competitors? • Feel free to use the time to ask questions about our respective businesses; • MS Management to capture actions.

  3. Winning in Corporate Accounts in FY10 Account Discovery & Orchestration Building Customer Relationships Compete to Win

  4. Account Manager Commitments GROW • Exceed or Achieve 100% FY10 Quota; • Maintain 170% pipeline coverage on a quarterly basis. • 100% Annuity Recapture • ECAL Billed Revenue YOY growth • XX % CRM attach to new EA • XX New Platform EA • Attainment of SMS&P SQL Server Billed Revenue budget • DRIVE SATISFACTION • Corporate Accounts Customer Satisfaction Index • 100% completion of customer satisfaction discussions; • 100% of accounts have been transitioned per Red Carpet checklist; • Desktop Deployment – Windows Vista/7 – SMS&P Corporate Accounts; • Desktop Deployment – Office 2007/2010 – SMS&P Corporate Accounts; • XX Premier support agreements (new or renewed) • WIN • XX BPOS Customers Adds – SMS&P • XX WS Committed License Growth – SMS&P • XX Open Office Win Back - SMSP Corporate Accounts

  5. Partnering Blueprint • Joint Accountability • Partner Business Plans with Quarterly Business Reviews • Partner Solution Plans with revenue objectives by solution and at a customer level • IO and Deployment • IO Assessment partners that can help us improve our customer insight • Set specific solution objectives designed to drive deployment • Communication • Pipeline Transparency • Deal Orchestration • Joint Account Planning • Moving Open Sales to EA

  6. Networking Roundtables Public Sector Tables (National) Northern Commercial (NSW, QLD, NT, ACT) Southern Commercial (VIC, SA, WA, TAS) Ask questions or provide feedback in a sequential order. This way everyone can participate equally.

  7. THANK YOU

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