Fixed Arlo Camera Not Connecting To App

1. [Fixed] Arlo Camera Not Connecting To App medium.com/@lightspeedfix/fixed-arlo-camera-not-connecting-to-app-1dc91ee4adc3 June 28, 2022 Wondering why the Arlo camera is not connecting to the app? Let’s take a look at the possible solutions to resolve the issue. In the current scenario, we all are concerned about security more than ever. Surveillance cameras are the most popular choice to ensure security in buildings, offices, schools, and homes. For a security camera to function and keep recording the footage properly, the camera must remain connected to its accompanying mobile app at all times. While most of the time, users can connect the Arlo camera to the app without any issue, sometimes they may encounter some problems when trying to connect the camera to the app. We have decided to bring up this guide to help users facing difficulties in connecting their Arlo camera to the app. Keep reading below to get familiar with all the important factors you need to consider during the setup process. Besides, we will also provide you with the most viable solutions to fix the problem if any arises. Possible reasons why Arlo Camera is not connecting to the app The primary reason why the Arlo camera is unable to connect to the app is that it is unable to connect to the base station. It is mandatory to connect the camera to the base station because it is through which the camera receives the internet connection. However, 1/6

2. some Arlo cameras do not depend on a base station to connect to the internet. Here are some necessary conditions you need to fulfill before connecting the Arlo Camera to the app: You need to ensure that the base station is plugged into the router with ethernet. The base station should be connected to the mobile app before you begin connecting the camera. Make sure that the Arlo app is running on the latest available operating system of the base station. Make sure that you are not facing network issues at the moment Finally, you need to ensure that the camera batteries are not worn out. Now that you are aware of why you are unable to connect the Arlo camera to the app, let’s take a look at the viable solutions. Also Read: How to fix the Arlo Camera Offline issue How To Fix Arlo Camera Not Connecting To App Problem We have listed all the possible solutions to resolve the problem so that the Arlo camera connects to the app. It is recommended to follow all the methods in the same order to get rid of the issue fast or contact: +1 (844) 523 4438 Phone Number for Arlo to fix the issue. Connect Arlo Camera sans Base Station If you do not want to use this workaround, skip to the next step. However, if you are interested in connecting the camera to the 2.4GHz internet without a base station, keep reading below: Launch the Arlo app on your smartphone Now tap the Add New Device option. Choose your camera model and its type. Next, press the Connect without a Base Station button. Now, follow the on-screen instructions and find your Wi-Fi network in the list. Hard Reset Base Station To get rid of the connectivity-related problem, we need to power cycle on the base station. If your account is already active, that means the app is connected to the base station, but Arlo camera units are not. So we need to hard reset the base station: Look for a power button present on the bottom panel of the base station. 2/6

3. Press the power button and wait for ten seconds. Now remove the power plug of the device. Wait for another five minutes, and then reconnect the power adapter to the base station. Now try connecting the Arlo Camera to the app. Re-Sync Arlo Camera with the Base Station If the above method did not work, there is a possibility that the Arlo camera and the base station are not syncing at the moment. So, let’s re-sync the Arlo camera with the base station device to troubleshoot the issue. First of all, you need to ensure that the base station is powered on and active at the moment. Now remove the Arlo camera from the wall mount. Keep it in close vicinity to your base station. (Within 3 feet). Look for the Sync button on the base station and press it. 3/6

4. Now, wait for the base station to flash the green light. Note: If you see an orange LED light, it means the syncing was not successful. You should try to sync the devices again. Otherwise, Contact Arlo Support Number to fix the issue. Dialing Arlo technical support phone number guarantees that your problem will be taken care of. Update Arlo Application If you are using the outdated Arlo app, you are likely to face issues while connecting the camera. So, let’s ensure that you are using the latest version of the Arlo app. Head to the Google Play Store on your smartphone. Now type Arlo in the search box on the top. Tap the first search result you see on the list. You will see NETGEAR in the developer name. Now see if an update button is present on the page in a green box. If yes, press the button to update the app. Re-install the app If the app is already up-to-date, some technical glitches in the app might interfere with the app. So, let’s get rid of the app and install a fresh copy. 4/6

5. To uninstall the app, go to the Settings app > Storage > Arlo App. Now press the Uninstall button. 5/6

6. Once the app is uninstalled, follow the steps mentioned in the above method to reinstall the app. If you are not familiar with the technical know-how, you can seek help for installation. You can contact Arlo Customer Service Number +1 (844) 523 4438 Wrapping Up That’s all in this quick troubleshooting guide. Hope you were successful in resolving the Arlo app not connecting to the app issue. If the problem persists, you should reach out to Arlo Customer support to take expert assistance in this regard. Dial the toll-free Arlo Tech Support Number +1 (844) 523 4438 for help. 6/6