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Information Technology

Information Technology. from the eyes of the consumers. New Strategies. Mobile First. Student Experience. Customer Feedback. Structure. Mobile First – WiFi expansion. more available. more open, user friendly. Student Experience – Helpdesk access. expanded service. easier access.

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Information Technology

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  1. Information Technology from the eyes of the consumers

  2. New Strategies Mobile First • Student Experience • Customer Feedback • Structure IT Town Hall September 2012

  3. Mobile First – WiFi expansion more available • more open, • user friendly IT Town Hall September 2012

  4. Student Experience – Helpdesk access expanded service • easier access IT Town Hall September 2012

  5. Customer Feedback • Town Halls Senior Student Surveys • Customer satisfaction IT Town Hall September 2012

  6. Structure Prioritization • Governance • Strategic Planning IT Town Hall September 2012

  7. Structural Changes • Chief Technology Officer • Center for Research Computing • Alignment to priorities • Leveraging resources IT Town Hall September 2012

  8. What should IT look likein the eyes of MSU consumers?

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