Section 503: Outreach - Capacity, Candidates & Contractors

1. Section 503: Outreach - Capacity, Candidates & Contractors Operations Support ManagerTicket to Work Pam Walker, CEO, Alliance Professional Services LLC March 6, 2014

2. Learning Objectives Developing and implementing a successful Section 503 Outreach Plan that includes: • Capacity – Preparing for Participation • Ensure staff, tools, and processes are in place. • Candidates – Prelude to Placement • Suggestions for recruitment and referrals. • Contractors – Packaging your Product • Painting the big picture about services.

3. Capacity – Preparing for Participation • Ensure staff, tools, and processes are in place. • Develop a written plan that includes processes and staff responsibilities. • Know your organization’s limitations and plan strategies to circumvent the limitations, if any. • First impressions count – rehearsals allow kinks to be worked out • Examples and idea sharing - Ideas successfully used by other Ticket service providers.

4. Candidates – Prelude to Placement • Suggestions for recruitment and referrals: • Consider partnering with VR and local One Stops. • Get involved – meet other Ticket service providers . • If the number of Tickets that can be served is limited due to capacity, consider creating a Ticket wait list, but obtain basic information, such a the areas of expertise, for those Ticket Holders on the wait list. • Create a system to quickly “search” and find resumes on file that match specific job requirements. • Examples and Idea Sharing - Alternative ways used by other Ticket service providers to recruit for specific job openings.

5. Contractors – Packaging your Product • Painting the big picture about your services: • Know which services can be provided and be able to explain the benefits of those services. • Limit marketing efforts to only those Federal Contractor Employers you could reasonably serve, based on capacity. • Be selective with the size and number of Federal Contractors you offer to assist. Start small, get feedback, and master the process before you take on a heavier load. • Examples and Idea Sharing –Marketing ideas successfully used by other Ticket providers.

6. Quick Recap The opportunity to participate in recruitment and job placement for Federal Contractors is very exciting. We can shine a positive light on the Ticket Program if we plan for capacity, find innovative ways to recruit qualified Ticket Holders, and do a great job of marketing our services. Let’s exceed expectations!

7. Additional Resources: Have a question? For additional information about participating in Section 503, including how to locate Federal Contractors, visit: https://yourtickettowork.com/web/ttw/503-readiness-training

8. Thank you! Pam Walker Alliance Professional Services LLC P.O. Box 550 Collierville, TN 38027-0550 Email: pam@allianceprofessionalservices.com

9. Section 503 Readiness Wrap-Up • The Section 503 Final Rule announced in August 2013 is effective March 24, 2014. • Be on the lookout for information about a Community of Practice the OSM is sponsoring for Section 503. • Complete the Section 503 Knowledge Assessment at the link below! • https://www.surveymonkey.com/s/503ReadinessAssess