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Topic : Yatra Management Systems In Shrine Author : Dr. Arun Kumar I.A.S (Chief Executive Officer) Date :28 th and 29 th , January 2006 . Jai Mata Di!!. ABOUT THE SHRINE. The shrine Of Shri Mata Vaishno Devi Ji.
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Author : Dr. Arun Kumar I.A.S (Chief Executive Officer)
Date :28th and 29th, January 2006
To provide world class facilities to the pilgrims by harnessing the power of technology without diluting the traditional sanctity of the Yatra
In order to facilitate these devotees and to ensure better interface with them, the Shrine Board has opened up a sub-office at WTC, near Connaught Place, New Delhi in January 2004
The Delhi Office headed by an officer of the rank of Asstt. Manager useful for:-
Yatra Registration etc. for Delhi based devotees.Yatri interface - Regional Office atDelhi
Yatris are allotted fresh group number at Parchi Gate Bhawan in order to further regulate the Yatra for Darshans. A Group comprises of 200 devotees.
Devotees are allowed to have Darshans according to the Group allotted to them at Parchi Gate Bhawan.
(Directly interfacing with the Yatries for Frisking and checking of baggages.)
BEHIND THE SCENES AND RATHER INVISIBLE
( These agencies collect intelligence information from various sources and
co-ordinate with active security agencies. )Security Agencies Involved
06 Bhojanalayas & 13 Refreshment Units (Viewpoints) functional at strategic locations on No-Profit-No-Loss Basis to provide wholesome and hygienic food (Bhojanalayas) & Tea/Coffee & Snacks (Refreshment Units) and also to create competition amongst the private shopkeepers.
Facilities in the CHC at Katra and existing evening Clinic at bus stand (Jai Durga Charitable Dispensary, Katra) upgraded by providing new medical equipments like Oxygen concentrator, nebulizer, bedside-cardicap (cardio-scope) defibrillator etc.
Sufficient number of Cloak Rooms and Blanket Stores available for pilgrims
Computerized donation counter at Bhawan
The entire look and feel has been updated to ensure better navigation and ease of use. Information being provided, has been divided into Menus and further been divided into Sub-Menus and Sub-Sub-Menus.
A dedicated section of Online-Services have been started.
Besides the existing Online Donation, facility for Online Room Reservation, Online Helicopter, Online Poojan Reservation and Online Bhaints & Prasad Section have been added.
A Message Board area has been added for the devotees to post their experience. All messages being replied appropriately. All queries and requests are being attended to by a dedicated in house helpdesk
Over 1.5 Lacs net visitors on a single day of inauguration (Oct 13)Official Website
SBI (State Bank of India) to issue Yatra Parchies through its ATMs all over the country
A New Section for Online Prayers has been started where devotees can write down their prayers to the Mother Goddess, which are then being sent to Bhawan in the form of a CD and devotees are being sent the Prasad.
All devotees using our room or online services or even helicopter services being sent “Free Prasad”
Regular Feedback on services being obtained from devoteesInformation Technology & the Board: e-Interface with the Yatries
Central Office, Katra
Yatra Registration Counter, Katra
Engineering and Non- Engineering Stores
The Systems Division Central Office Katra works as a main HUB for all locations. Most of Locations / Units are connected with the central Server in the systems division through Wide Area Network (WAN) of Various types using IP based technology.
Type of WAN:-
360E 8/32 Kbps Sky Blaster V-SAT Connection.
2Mbps E1(Leased line) connection from Airtel.
Wireless connectivity between 8 important locations of shrine in the first phase.LAN / WAN Connectivity
E & R
YATRA REGISTRATION COUNTER (YRC) 07
NIHARIKA COMPLEX, KATRA 07
TRIKUTA BHAWAN, KATRA 01
CENTRAL OFFICE, KATRA 40
VAISHNAVI DHAM, JAMMU 03
SARASWATI DHAM, JAMMU 02
AIRPORT COUNTER, JAMMU 01
WORLD TRADE CENTRE, DELHI 01
OUT AGENCIES 10
Newly purchased, for various projects 60_
Firstly, to upgrade our security and
Secondly, to even out the Yatra trend which as of now shows curves depicting sharp seasonal variations.
Smoothening out of Yatra trend, if technically feasible, strongly needed to ensure better utilization of infrastructure developed by the Board.
Fool proof Advance Yatra Registration facility could be good tool in this direction to help better plan the pilgrimage to the devotees.Computerization of Yatra Management System & Starting of Advance Yatra Registration Using SMART CARD