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Audatex Technical Committee Meeting Presentation by Alan Morgan

Join the 2008 02 27 presentation by Alan Morgan on Audatex Technical Committee's Terms of Reference, team structure, operating model, and success indicators. Explore the role of the committee in enhancing Audatex products and ensuring transparent operations for all customers.

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Audatex Technical Committee Meeting Presentation by Alan Morgan

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Presentation Transcript

  1. Technical Committee ABP Club Meeting Presentation Presented by: Alan Morgan 2008.02.27

  2. Content • Terms of Reference • The position today • The Team • Operating model • Success Looks Like • Question & Answer session

  3. Terms of Reference • The Technical Committee • Enhancement of Audatex product portfolio profile • Remove ambiguity where identified and possible • Identify enhancements beneficial to the industry • Deliver efficiency improvements • Identify and address errors and omissions • The Role • To influence Audatex in the development and validation of Audatex suite of products, along with determining operational system enhancements, whilst ensuring the application of products and data is transparent and equitable for all customer communities.

  4. The Team

  5. The Position Today

  6. Operating Model

  7. Success Looks Like • Robust customer interaction framework • “Can do” working together culture • Effective operating model • Escalation process • Transparent • Delivering solutions • Work in progress publication • Customer satisfaction index - tracking

  8. And Finally Thank you ABP club Question & Answer Session

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