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Context of Decision Making. Session 3. Session Objectives. Explain the context of decision making Define the concept of stakeholders Explain the importance of involving stakeholders throughout the data use in decision-making cycle Introduce the Stakeholder Analysis and Engagement tools.

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Presentation Transcript
session objectives
Session Objectives
  • Explain the context of decision making
  • Define the concept of stakeholders
  • Explain the importance of involving stakeholders throughout the data use in decision-making cycle
  • Introduce the Stakeholder Analysis and Engagement tools
session overview
Session Overview
  • Context of decision making
    • Stakeholders
    • Decisions
    • Data
  • Small Group Activity 3: Stakeholder Analysis and Engagement
group participation
Group Participation

How can we ensure that information is being used to make diagnoses and inform decisions?

slide5

Context of Decision Making

Data

Stake-holders

Decisions

slide6

Context of Decision Making

Data

Stake-holders

Decisions

what is a stakeholder
What Is a Stakeholder?

Any person, group, or organization with a particular interest in a policy or program

  • Government agencies
  • Beneficiaries
  • Policymakers
  • Funding agencies
  • Providers / implementers
  • Civil society
  • Researchers
  • M&E specialists
stakeholders
Stakeholders
  • Nongovernmental organizations
  • Professional associations
  • Religious leaders
  • Journalists/media
  • Private sector/business
data producers vs data users
Data Producers vs. Data Users

Data producers think that decision makers:

  • Value “political” considerations over evidence
  • Are unprepared to measure or evaluate the consequences of their decisions

Decision makers or data users think that health researchers and M&E specialists:

  • Lack responsiveness to priorities
  • Favor numbers / jargon over transparent communication
  • Prefer written reports to face-to-face conversation
importance of knowing your stakeholders
Importance of Knowing Your Stakeholders
  • View activities from different perspectives
  • Have different degrees of understanding
  • Need / want different information
  • Need information at different levels of complexity
  • Have different intensities of interest
  • Have different roles in the decision-making process
results of involving stakeholders in data use process
Results of Involving Stakeholders in Data Use Process

Relevance of data

Ownership of data

Appropriate dissemination of data

Use of data

stakeholder analysis matrix engagement plan
Stakeholder Analysis Matrix & Engagement Plan
  • Clarify who has interest in a program and what that interest is
  • Identify who can help a program and how, and who can hurt it
  • Help you use this information for the success of the planning effort
stakeholder analysis matrix
Stakeholder Analysis Matrix

The Stakeholder Analysis Matrix is a framework and process for:

  • Identifying stakeholders
  • Defining their roles and resources
  • Identifying dynamics among stakeholders
  • Setting the optimum stakeholder group
slide15

Stakeholder Analysis Matrix

Program issue Develop plan (inc. M&E plan) to scale up PMTCT programs throughout system.

Proposed activity Convene stakeholders to identify priorities based on available data and develop action plan.

Date November 2006

how to involve stakeholders
How to Involve Stakeholders
  • Quarterly program management meetings
    • Quarterly meetings to interpret RHIS data
    • Involvement of facility staff to interpret program data
  • M&E system improvement
    • Indicator planning and/or harmonization
    • Data quality review meetings
stakeholder engagement plan
Stakeholder Engagement Plan

Program issue

Proposed activity

Date

slide18

Stakeholder Engagement Plan

Program issueDevelop plan (inc. M&E plan) to scale up PMTCT programs throughout system.

Proposed activity Convene stakeholders to identify priorities based on available data and develop action plan.

Date November 2006

slide19

Context of Decision Making

Data

Stake-holders

Decisions

decision areas
Decision Areas
  • Program design and evaluation
  • Program management and improvement
  • Strategic planning
  • Advocacy and policy development
program design and evaluation
Program Design and Evaluation
  • Design
    • Select messages for prevention campaigns
  • Evaluation
    • Determine if new program approaches are needed to ensure that health impact objectives are met
program management and improvement
Program Management and Improvement
  • Management
    • Determine if the program is meeting its process objectives
  • Improvement
      • Develop new strategies to increase coverage
strategic planning
Strategic Planning
  • Identify geographic areas of highest need
  • Determine human resource allocation
  • Determine which of offered services is making the greatest impact
advocacy and policy development
Advocacy and Policy Development
  • Identifying and quantifying underserved populations
  • Identifying focus areas for new policies
slide25

Context of Decision Making

Data

Stake-holders

Decisions

data and information
Data and Information
  • Census
  • Vital events data
  • Surveillance data
  • Household surveys
  • Facilities-level service statistics
  • Financial and management information
  • Modeling, estimates, and projections
  • Health research
slide27

Factors Other than Data that Influence Decisions

Political Ideology

Arbitrariness

Data

Competing Priorities

Public Opinion

Decisions

Stake-holders

Power Relationships

strengthening the decision making process
Strengthening the Decision-making Process

Stakeholders

Involve new counterparts

Decisions

Understand service delivery realities

Data

May require additional data

key messages
Key Messages
  • Every decision is made in the context of available data and stakeholders
  • Critically assessing and involving stakeholders will facilitate data-informed decision making
small group activity 3 instructions
Small Group Activity 3: Instructions
  • Break into small groups.
  • Each group should select a decision that they make in their work settings and complete the Stakeholder Analysis Matrix around that decision.
  • A minimum of 7 stakeholders should be identified.
  • Complete the Matrix across the columns for 1–2 stakeholders.
  • Select 1 stakeholder and complete the Stakeholder Engagement Plan for that stakeholder.
  • Time for activity: 45 minutes
group work report back
Group Work Report Back
  • Have note taker transfer your final Stakeholder Analysis Matrix onto flip chart paper
  • Share the decision your group chose
  • Share the priority stakeholders selected
  • Choose 1 stakeholder and share the entire row from the Matrix for that stakeholder
  • Share the Engagement Plan for the same stakeholder
  • Time for report back: 10–15 min per group
slide32

THANK YOU!

MEASURE Evaluation is a MEASURE project funded by the U.S. Agency for International Development and implemented by the Carolina Population Center at the University of North Carolina at Chapel Hill in partnership with Futures Group International, ICF Macro, John Snow, Inc., Management Sciences for Health, and Tulane University. Views expressed in this presentation do not necessarily reflect the views of USAID or the U.S. Government. MEASURE Evaluation is the USAID Global Health Bureau's primary vehicle for supporting improvements in monitoring and evaluation in population, health and nutrition worldwide.

Visit us online at http://www.cpc.unc.edu/measure