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Life Cycle Management Team

State of Tennessee Jim Graves Assistant Vice President 404-486-5853 (office) 678-429-7637 (cell). Life Cycle Management Team. Terri Johnson Business Operations Manager Weekly Service Meeting, Financials, Billing Issues SLA Manager & Tier 1 Help Desk Liaison 615-401-4302(office)

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Life Cycle Management Team

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  1. State of Tennessee Jim Graves Assistant Vice President 404-486-5853 (office) 678-429-7637 (cell) Life Cycle Management Team Terri Johnson Business Operations Manager Weekly Service Meeting, Financials, Billing Issues SLA Manager & Tier 1 Help Desk Liaison 615-401-4302(office) 615-916-1282 (cell) Dave Tyler Director – Operations 615-401-4100 (office) 314-616-5947 (cell) Robert Wood Director-Principal Technical Architect 615-271-3714 (office) 615-830-4234 (cell) Lisa Giebelhaus Sr. Project Manager – Core Engineering 404-816-5949 (office) 404-713-5587 (cell) Stephanie Mallery Operations ManagerSLA /Monthly Report Back-up 919-529-0390 (office) Glenn KittleSr. Project Manager Special Projects & New Order Implementation 615-401-4334 (office) 615-268-1031 (cell) Bob Faetanini Lead Core LCM Engineering 419-625-1021 (office) Stephen BroylesProvider Edge to Customer Edge Engineer615-401-4304 (office) 615-828-8761 (cell) Danny White Operations Manager-OIR Business Direct, ANIRA and NetTN Web Site Support 615-401-4233 (office) 615-618-7598 (cell) Brian FergusonSr. Project Manager New Order Implementation262-574-7214(office) 414-378-8248 (cell) Kurt Ryckman LCM Core Engineering 847 658 8961 (office) Robert EdmondsK-12 Engineer615-673-4240 (office & cell) Chuck Tillman Operations Manager – K12, Security Reports & E-Mail Support 901-761-6422 (office) 901-268-0693 (cell) Lisa Gunter Project Manager New Order Implementation, Remedy Database Updates & MACD Back-up614-233-5567 (office) 614-371-0956 (cell) Linda Bennett LCM Core Engineering 407-302-1710 (office) Robert KnightSecurity Architect412-225-9406 (office) 412-225-9406 (cell) Jim Snyder Operations Manager LLG, PBS eHealth Community Health & Vital Net Support 615-271-3716 (office) 615-916-1289 (cell) Mike BaiettoLCM Core Engineering815-459-2997 (office) Tim Range314-244-6610 (office) Ed Boggs678-571-8607(office) AT&T LABS Jimmy LichtensteinSr. Project Manager 911 Over NetTN 615-401-4368 (Office) Jenny NOTESTEIN Sr. Project Manager Core Change Management 615-271-3765 (office) 201-360-9208 (cell) Vince HaydenProduct Development & Implementation 347-330-9928 (cell) Glenn Williams Operations Manager, TBR, UT, PCU & TEMA SLA Technical Support 615-401-4164 (office) 615-495-1498 (cell) Brandon Pippin Operations Manager911 Over NetTN615-401-4028 (office) Tim Weatherford Transition Manager911 Over NetTN 615-975-8327(cell) Kaye LewisMACD Manager, ANIRA & GPS/Billing Support 615-401-4145 (office) 615-916-1524 (cell) Yvonne (Bonz) DeckerMACD Manager Assistant & GPS/Billing Support 615-401-4103(office) Hugh Judd Service Manager 615-401-4066 (office) 615-430-1335(cell)

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