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April 23, 2012

Collaboration Suite. It’s not just for Email. *. April 23, 2012. Leslie Williamson Director of Services Merit Network, Inc. www.merit.edu. Session Agenda. IT Challenges & Merit Service Solution MeritMail Collaboration Suite Overview – Leslie Williamson, Merit Services Director

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April 23, 2012

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  1. Collaboration Suite It’s not just for Email * April 23, 2012 Leslie Williamson Director of Services Merit Network, Inc. www.merit.edu

  2. Session Agenda • IT Challenges & Merit Service Solution • MeritMail Collaboration Suite Overview – Leslie Williamson, Merit Services Director • Benefits of Nearsourcing • Member Case Studies • Zimbra Overview & Road Map Ryan Fetter, VMwareZimbra Business Manager • Q & A

  3. IT Challenges & Solution Challenge - Owning and Operating an Email System is no longer cost-effective; end-users need Apps that increase productivity • High Capital and Ongoing Costs for HW & SW • Many TBs needed for Backup Storage • 24x7 Support difficult and costly to provide Solution - Near-Sourcing from a Trusted Third Party provides Integrity, Privacy, Data Ownership, Collaborative Tools, Low Cost and 24x7x365 Personal Support.

  4. Merit Service Overview Is a hosted, managed collaboration service based on the open source platform. MeritMail, branded for your organization, includes: • A full set of collaboration features including group Calendars, shared Address Books, Documents and Briefcase. • A full-featured Ajax Webmail Interface; also supports many clients including Outlook, Thunderbird, Eudora, others. • Mobile Support for iPhones, Android OS phones, Windows Mobile smartphones, Palm Treos and more. • IronPort AS/AV protection. • Data Privacy and Security in Merit Data Centers. • Unlimited Storage for each account! Collaboration Suite Slide 4

  5. Branded for Your Organization • Custom Logos Colors Themes

  6. Benefits of Near Sourcing • Secure Merit Data Centers • Professional Implementation and Administration • Assurance of Privacy/Integrity/Data Ownership • Guaranteed SLA • Personal 24x7x365 Support by the Merit Support Center

  7. 400,000+ Accounts And manyothers!

  8. Member Case Study • Main campus is situated on 700 acres in Alpena, Michigan, just a short distance from Lake Huron. • ACC offers two-year degrees, one-year certificates, customized training and cultural opportunities to all of Northeast Michigan. • Each semester they attract more than 2,000 credit students of diverse ages and backgrounds. www.acc.edu

  9. Member Case Study KEY BENEFITS INCLUDED: • Chose MeritMail as a near sourced IT service to greatly reduce their CAPEX and OPEX costs. • Freed up valuable resources for strategic IT projects and services. • Robust Webmail interface reduced support for other clients and increased collaboration. • 24/7/365 personal support through Merit Support Center and highly skilled Merit Service Delivery team.

  10. Member Case Study • Urban research university located in the heart of Detroit’s University Cultural Center • ~32,000 students • 13 schools and colleges • 203 acre campus with six satellite centers • Largest single-campus medical school in the nation wayne.edu

  11. Member Case Study KEY BENEFITS INCLUDED: • Reduced CAPEX and OPEX costs. Freed up valuable resources for strategic IT projects and services. • Robust Webmail interface reduced support for other clients. • Increased functionality and productivity through collaboration apps and custom Zimlets. • 24/7/365 personal support through Merit Support Center and highly skilled Merit Service Delivery team.

  12. Member Case Study Joe Sawasky – CIO and Associate Vice President for computing and information technology at WSU says: • “It’s more than an email system, it’s key to our campus IT rationalization strategy and unifying communications.” • “I thought I’d never give up my Outlook Client, but I took a leap to the web interface, and never again turned on the Outlook client.” • “MeritMail is another tool in our toolkit for campus collaboration…” • “We like the pace of innovation from the Zimbra team…”

  13. Zimbra • The Leader in Next-Generation Messaging and Collaboration • Cross-platform enterprise-class functionality • Most innovative, advanced web application available today • Innovate, Open and Simplify with the best TCO • Innovative online/offline user experience • Open technologies that are interoperable with existing investments • Simplified administration with the most deployment flexibility • 50% less than Exchange Productivity Openness Manageability

  14. Enterprise Mailboxes are Changing • “It is the e-mail user interface that is likely to expand to encompass multiple communication modalities. Essentially, e-mail becomes the launch pad and aggregation point for most collaboration interactions” (Gartner) • “Businesses take a phased approach to deploying collaboration software, starting with email, moving to document collaboration technologies, and finishing with unified communications” (Forrester) Real-Time Communications Cisco, Mitel, eZuce Mailbox Files + Sharing Team and Social Octopus, Box.net, Dropbox Socialcast, Chatter, Yammer, Jive

  15. Why Zimbra? Best in class email client 1 Simple, Powerful Administration 2 Rich Application Integration (Zimlets) 3 Lower Cost Alternative 4

  16. South Africa Chile 80M Mailboxes – 200K Customers Large Business Command and Simulation Solutions SMB & SME Government Education Simon Fraser Service Providers Australia

  17. Product Overview iPhone BlackBerry Zimbra Web Client Zimbra Server BES, Browser Zimbra Desktop Tablets Android Windows SOAP ActiveSync, Mobile Browser Standards Clients Apple Desktop MS Outlook Exchange Server Active Directory MAPI POP, IMAP, CardDAV, CalDAV LDAP, WebDAV

  18. Best in Class Email Client • Zimbra surpasses traditional email client capabilities • Large multi-gigabyte inboxes • Group emails as conversations • Lightning fast search (emails and 200+ supported attachments) • Manage multiple calendars & free/busy lookup of attendees, resources, rooms • Zimbra interoperability with Exchange Calendar • Compatible with IE/Safari/Firefox/Chrome on Windows/Mac/Linux • Zimbra Desktop: Offline access with SAME user experience • Get email & calendar from any Smartphone iPhone Microsoft Internet Explorer Apple Safari Google

  19. Simple, Powerful Administration • Proven open technologies, web-scalable architecture reduce TCO • Bulk user provisioning and policy management • Delegated role-based administration • Class-of-service and multi-tenancy • HSM and storage management • Real-time backup and restore • Integrated anti-spam/virus • LDAP, Active Directory integration • Integrated Archiving and Discovery On average, 33% less time is spent administering Zimbra than MS Exchange*

  20. Yahoo Maps Zimlet

  21. Flight Tracker Zimlet

  22. Google Translator Zimlet

  23. University of Pennsylvania Penn administration resources and costs charged back to departments http://www.youtube.com/watch?v=6wr1vDZJywA

  24. Collaboration Suite * Q&A For more information or to arrange for demo accounts, Please contact Service-Info@merit.edu, or call (734)527-5785

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