ALL PARTNER ACCESS NETWORK. Program Overview. LCDR Jay Stapleton U.S. Joint Staff J6. US PACIFIC COMMAND, J73 Pacific Warfighting Center. Jerry Giles, J732 Branch Chief. Ty Wooldridge, J7 Division Chief. TISC Operational View - 1 (OV-1). A web-based, dot-org, "community of communities"
ALL PARTNER ACCESS NETWORK Program Overview LCDR Jay Stapleton U.S. Joint Staff J6 US PACIFIC COMMAND, J73 Pacific Warfighting Center Jerry Giles, J732 Branch Chief Ty Wooldridge, J7 Division Chief
TISC Operational View - 1 (OV-1) • A web-based, dot-org, "community of communities" • A web 2.0 service that combines the benefits of unstructured collaboration (wikis, blogs, forums) and structured collaboration (file sharing, calendar) with the personalization of social networking • Users can leverage APAN’s “social networking” environment to form networks that cut across groups/COIs
Non-classified Non-dot-mil IA Controlled what is APAN PACOM DAA Oversight Core Services Operated by PWC DISA Gig Waiver PACOM Funded
PACOM’s Primary non-dot-mil, non-class info sharing network Exercise & Real-World Support (people/equip) Build Partnerships & Enhance Security Coop APAN Mission Provide Exercise Information Management Coordination Provide Open-Source (VIC) & Media Analysis Coalition Exercise Planning & Information Promote Communities of Interest and Practice Provide unimpeded access for the exchange of strategic communication & information
Association of Southeast Asian Nations |SOUTHCOM| Pacific Area Special Operations Conference | Marine Forces Pacific | Khan Quest | Non-Lethal SOCPAC| Talisman Saber | US Forces Japan| Keen Edge | US Navy Pacific Fleet| Pacific Partnership | Western Pacific Naval Symposium | US Pacific Command| Balikatan | Pakistan / Afghanistan Coordination Cell (PACC) | Asia Pacific Intelligence Chiefs Conference | Chiefs of Defense | Senior Enlisted Leaders | Talisman Saber | AFRICOM| Asia Pacific Defense Forum | EUCOM| Joint Interagency Task Force West| SOUTHCOM | Multinational Communications Interoperability Program | Pacific Endeavor | Mutual Defense Board | US Coast Guard | Quad Nations | Joint Task Force Homeland Defense| Makani Pahili | Vigilant Guard | Lightning Rescue | US Army| Garuda Shield | chemical, biological, radiological, nuclear, and high yield explosive | Joint Interagency Coordination Group| Yama Sakura | Keris Strike | Yudh-Abhyas| Pacific Armies Management Seminars | Pacific Air Forces | Air Power Symposium | Pacific Lifeline | Asia Pacific Center for Security Studies | Asia Pacific Collaborative Security Consortium| Global Peace Operations Initiative (GPOI) | Partnership for the Americas Who APAN Supports
Group & Site Membership • Membership is not tracked & permissions are managed using site-level roles. • Public Open - Everyone can see the group & all content & can join without approval. • Public Closed - Everyone can see the group and all content, but must apply to join and be approved to become members and contribute. • Private Listed - Only members can see the group and all content. Everyone can see just the group name and description, but must apply to join and be approved to become members. • Private Unlisted - Only members know that the group exists and can see group and all content. All others must be invited to join and approved to become members.
Types of Groups Access to all public information (Open) Public View, but only members can post (Closed) Private View, requires Group membership to view& post (Listed) Private View, hidden pages & hidden content (Unlisted)
Information Assurance / Network Security • Identity Management • All users are required to establish an identity • Requires user to provide Identity attributes / User profiles (Haiti lessons learned) Can track, Analyze & Deactivate users activity • Ability to deactivation identity of any member • User Authentication • Authentication factors (security questions, security images, passwords) • Access control – Use of CAPTCHA (Completely Automated Public Turing test to tell Computers and Humans Apart) • User authorization - Roles & Pre-defined Permissions • Data at Rest • Microsoft’s SQL Server 2008 Transparent Data Encryption (TDE) • Provides full database-level encryption for entire database at rest without affecting applications or database services
Information Assurance / Network Security • Data in Transport • Implements Secure Socket Layer (SSL) & industry standard RSA 1024-bit encryption • Provides security for communications over networks external to APAN (such as the Internet) by encrypting segments of network connections at transport layer end-to-end. • Search & Security. The indexing and search services on APAN are security context and permission aware. • Network Security • Under the Network Security Cognizance of USPACOM J6 Weekly IAVA patches • Regular scanning for malware Intrusion detection hardware Network Security • Monitored 24x7
Tools & Capabilities • APAN “Lite” Mobile Application • Enables APAN users to interact with the site while working on the run. • Low-bandwidth alternative designed specifically for smart phones and PDA’s • Enables users to keep up with the latest group activity, post to blogs and forums, and even upload files from your mobile device • Automated e-mail integration without using a web browser • Outlook Web Access (OWA) for Remote Email Access • Web-based Email allows our users to check their email from almost anywhere. • RPC over HTTP allows them to have their Windows Mobile cell phones check their APAN email. • Chat • The open standard XMPP protocol – enables real-time text chat. • Multilingual – translation feature lets you pick the language best suited for the conversation (I.e. English to Portuguese).
Tools & Capabilities • Calendar Tool • Keep track of important dates and events with our new calendar tool. Group calendars enable users to share key events across the community. • File Sharing / Document Exchange • Ability to share files, videos, pictures with people and communities • Groups share files within their Community of Interest • Wiki • A collaboration tool that allows easy creation and editing of any number of interlinked web pages via a web browser using a simplified markup language text editor. • Blogs / Forums • Maintained by an individual with regular entries of commentary, descriptions of events, etc.
Geographic Information System (GIS) Mapping tool that enables users to "geo-tag" any information with a point, line, or polygon, to save it on a map. Users can view information on a map, allowing them to drill down into the content details. User Customizable Dashboard RSS Feeds Favorites Google Aps Social Analytics Provides a 360-degree view of what people think on the site and the Internet Tracks internal and external sentiment about your company and products Lets productive teams and groups make themselves visible Mines for hot topics across your internal and public communities Identifies Answerers, Influencers, and Content Originators Measures the level of connection within your community Gives you a sense of who is best connected Measures the health of your online collaboration efforts Tools & Capabilities
Back-Up Slides • Haiti Lessons Learned • Analytics Overview
Information posted/answered on Haiti HA/DR site: Hospital availability Medicine shipment locations Safety of port locations Imagery/maps site locations Cell phone tower coverage Volunteer methods, websites SITREPs Coordination of efforts and personnel NGO, IO, Partner Nations, Private Sector using Offers of assistance: “I'm Denise Kelly, Exec Dir of CRUDEM foundation…We are in Milot, …approx 70 miles from PaP…have not been affected by earthquake...are a full service hospital…fully staffed with over 20 Haitian doctors and 35 nurses...have a volunteer medical trauma and orthopedic teams from the US…more medical volunteers arriving Wed” 1,754
All PARTNERS ACCESS NETWORK Analytics Overview US PACIFIC COMMAND J73 Pacific Warfighting Center James Kaina, J732 Strategies Ty Wooldridge, J7 Division Chief
What is Analytics? Actionable Reporting Focus on top influencers, consumers, contributors Gain 360-Degree Visibility Monitor “buzz” topics Monitor performance indicators Sentiment Trending Understand user engagement
What do you want to analyze? What are your business objectives? What do you want to measure? How will you measure? What metrics or indicators? How can you act on the results?
What to measure? Buzz Collaboration Support Users Web Analytics
What to measure? Buzz Top Topics Most Viewed Topics New Topics Volatile Topics Tracked Topics Most Viewed Tracked Topics Users Talking about Tracked Topics Top Searches Popular Tags Whose Talking Twitter Askers for Topics Answerers for Topics Influencers for Topics Originator for Topics New Users Top Topics Sentiment Summary Daily Topic Sentiment Recent Positive Contributions Recent Negative Contributions Topic Sentiment Tracked Topic Sentiment Sentiment Extremists
What to measure? Collaboration Contributions per day Most active content Group statistics User type summary Social Fingerprint Group activity over time Most active groups New groups Forum statistics Answer rate Reply rate Most popular forums Most popular threads Most active forums Test forum topics Forum views per day Total forum views Total views per forum Total views per thread Forum discussions per day Total forum discussions Discussion volume per forum Q/A threads Forum answers per day Q/A reach over time Most viewed answered threads Most viewed unanswered threads Answer people Asker people Answer rates Reply rates Most popular forums Top questions Top discussions Most popular forum tags Blog statistics Top blog topics Most active blogs Trackbacks per blog Blog views per day Total blog views Total views per blog Total views per post Blog posts per day Total blog posts New blog posts Blog comments per day Total blog comments Comments per blog Comments per post Top commenters Most popular blogs Most popular posts Most popular tags Wiki statistics Wiki pages per day Wiki revisions per day Contributions per wiki Top wiki topics … list continues