Taking Care of Business

1. The University of Texas at Dallas Taking Care of Business

2. Bursar’s Office Office of Financial Aid Office of the Registrar Assisting students in achieving their goals…

3. The Student Service Building • First Floor, SSB: • Office of Financial Aid • Office of the Registrar • Office of Enrollment Services • Second Floor, SSB: • Bursar’s Office

4. The Student Service Building • Welcome Center • Assistance with Registrar, Financial Aid, Enrollment Services (admissions) and Bursar (student account) questions • Get in line with Comet Queues • Text “UT DALLAS” to 626-414-3210 • Call 855-883-7537 • You will receive a text message or phone call letting you know how long is the expected wait, and when it is your turn to be seen

5. UT Dallas Email Addresses Assigned at point of admission

6. UT Dallas Email • All official student email correspondence will be sent only to a student's UT Dallas email address. • Students must use their UT Dallas email accounts when emailing faculty and/or staff regarding academic or financial records. • If you experience any problems with your UT Dallas email account you may email assist@utdallas.edu or call the UT Dallas Computer Help Desk at 972-883-2911.

7. Policies, Deadlines, and Important Dates Catalog Academic Calendar Payment and Refund Calendar

8. UT Dallas Catalog • Online http://www.utdallas.edu/student/catalog/ • Catalog Home • Academics • Admissions • Courses • Curriculum • Policies • Resources • Tuition and Financial Aid • Students are responsible for knowing the policies as written in the catalog.

9. Published Calendars • Every term a calendar with deadlines and important dates is posted online • Access at the UT Dallas homepage http://www.utdallas.edu/ through the Academic Calendar link. You will see options for a prior term and future term calendars, as well. • Students are responsible for knowing the information posted and observing all applicable deadlines.

10. Academic Calendar • Census Day • Last day to make changes in academic record for term • Elect Credit/No Credit (UG) or Pass/Fail (GR) • Drop a course without a grade of “W” • Changes become a permanent part of your academic record • Fall 2013, Census Day is September 11

11. Academic Calendar • Last day to drop or withdraw from a course • Drop – to terminate enrollment in a course on or before Census Day. No grade appears on transcript. • Withdraw – to terminate enrollment in a course after Census Day, resulting in a “W” on transcript. • International Students MUST see international advisor before dropping. • Financial Aid recipients should check with financial aid counselor before dropping or withdrawing from courses. • WL -Withdraw Policy • Check Academic Calendar for WL deadlines • Non-punitive toward Grade Point Average • Transcribed on official transcript

12. Bursar’s Office 2nd Floor, Student Services Building Phone: 972-883-2612 Email: bursarsoffice@utdallas.edu Web Page: http://www.utdallas.edu/bursar/

13. Academic CalendarPayment and Refund • Payment Due Dates • Students must pay by the published deadlines. • Students may be cancelled from their classes if payment is not made by the published deadlines. • Students who add a course after the deadline must pay the adjusted tuition and fees on the same day to avoid late fees and course cancellation.

14. Academic CalendarRefund Schedule • UTD is a State Agency adhering to Section 54.006 of the Texas Higher Education Code that determines the refund policy. • Partial Drop/Withdrawal - Dropping a course(s) but remain enrolled in at least one other session course. • You will receive a 100% refund for a Full-Term Session until the Census day. • No refund after Census day. • Complete Drop/Withdrawal - Dropping or withdrawing from all courses. • You will owe a portion or all of your tuition if you drop or withdraw from all classes on or after the 1st day of class. • If you are registered for courses in any given term and do not plan to attend, it is crucial you drop all classes before the 1st day of class. • It is your responsibility to drop these courses; otherwise, it may result in a grade of “F” on your official record.

15. Academic CalendarRefund Schedule – Partial Withdrawal • If you drop a course(s) but remain in at least one other session course for Fall 2013, you will receive a 100% refund until the following dates. • Full-Term Session…………………………………..…Sep 11 • 1st 8 Week Session…………………………………. Sep 3 • 2nd 8 week Session…………………………………. Oct 28 • However, Financial Aid and/or Scholarship recipients dropping below full-time (12 SCH) on or before these dates are likely to require an aid reduction or cancellation for funds that require full-time enrollment. • Students with financial aid and/or scholarships should contact their financial aid counselor before dropping from one enrollment level to another for a term.

16. Academic CalendarRefund Schedule – Complete Withdrawal • If you drop or withdraw from all courses for the Fall 2013 Full-Term Session: • 100% refund through Aug 25 • Fall 2013 Full-Term begins August 26, 2013 • 80% refund through Aug 30 • 70% refund through Sep 9 • 50% refund through Sep 16 • 25% refund through Sep 23 • No refund available after the 20th class day of the full length term. • See the published calendars every semester for specific dates and refund schedules of other sessions. • Financial Aid recipients should consult with their financial aid counselor before completely dropping or withdrawing from the University. • Impact to current financial aid • Impact to future financial aid

17. Bursar’s Office • Office Functions • Assessment, billing and collection of Tuition & Fees for UT Dallas • Accepting payments • Tuition, Parking Fines, Library Fines • Posting Financial Aid refunds • Answering questions about your account • Online Services through EZPAY

18. EZPAY Services • EZPAY • Make payment online • Set up installment plan • View bills online • Set up Direct Deposit • Set up authorized user

19. Payment Options • Pay Online using EZPAY. • Visit http://utdallas.edu/ezpay/ • Credit Card: 1.90 % convenience fee (MasterCard, American Express & Discover card only). We cannot accept Visa for tuition payments. • E – check is FREE!!!!!! • Pay at the Bursar’s Office • Personal check, cashier’s check, money order • Located second floor of the Student Services Building (SSB) • Cash

20. Payment Options • Pay by mailing a check • Checks must reach the Bursar’s Office on or before the payment deadline • Pay by Installment Plan ($25.00 Fee) • Tuition is divided into three payments • First Installment – 34% of tuition + fees • Second Installment – 33% of tuition + fees • Third Installment – 33% of tuition + fees • See posted Payment and Refund Calendar for deadlines

21. Payment Options • Pay by Short Term Loan • 1.25 percent origination fee • Health insurance is not covered by the Short Term Loan and must be paid prior to or at the time the loan is accepted as payment • The loans need to be paid back by the due date to avoid penalties • Students may apply online through Orion Self-Service for a Short Term loan

22. Third Party Payments • Texas Tomorrow • Need a copy of your ID Card • Your employer is paying • Need a copy of your authorization letter • Student is responsible for all charges not covered • Scholarship Recipients • Eligible for extended payment deadline of Census Day of the term but it is students responsibility to make sure all charges are paid by Census Day • Financial Aid recipients receiving a Third Party Payment • Notify your financial aid counselor of any 3rd party payment toward tuition/fees or scholarship awarded to you but not represented on your Financial Aid award

23. Credit Balances • You may view your Bursar Account status through EZPAY(www.utdallas.edu/ezpay) • Credit Balances on a students account (e.g. credit from Financial Aid payments after outstanding educational charges are paid) are refunded within about 2-4 days after the credit is incurred • Receipt of electronic refunds is an option and recommended. Students may set up for direct deposit online through EZPAY • Check refunds are mailed out to the billing address

24. Office of Financial Aid 1st Floor, Student Services Building Phone: 972-883-2941 Email: financial-aid@utdallas.edu Web Page: http://www.utdallas.edu/student/finaid/

25. Office of Financial Aid • Office Functions • Process federal and state financial aid applications • Award financial aid for new and continuing UT Dallas students • Coordination of Veterans’ Benefits • Process institutional scholarship awards • Advise students and their families

26. Important Information • Read the Office of Financial Aid Website • http://www.utdallas.edu/student/finaid/ • Applying for Financial Aid • Verification • Deadlines • Eligibility Requirements • Types of Aid • Veterans Benefits • Scholarships • Loans • Withdrawal Policy • Standards of Academic Progress • Contact Information • Consumer Information

27. Financial Aid Withdraw Policy • Dropping below full-time or withdrawing from courses may affect financial aid eligibility • Adjustments to financial aid will be done to reflect the number of credit hours for which a student is enrolled as of Census Day.  

28. Financial Aid Withdraw Policy • “Return to Title IV” calculation • A calculation, using a formula provided by the federal government, must be performed for students who receive Title IV financial assistance (Pell, FSEOG, and Direct Loans) and officially withdraw from all courses, drop all courses after beginning attendance, or stop attending all classes prior to the 60 percent date of the semester.  • Financial Aid recipients should notify their financial aid counselor of changes in enrollment status

29. Financial Aid Disbursements • Financial Aid disbursements to the student’s Bursar Account are scheduled to begin the 1st day of class of each term. • In order for Financial Aid to disburse, you must: • Be registered at the same academic level as your Financial Aid Award (e.g. if awarded “full-time”, registered in at least 12 SCH.) • Make sure you do not have outstanding Financial Aid Checklist items (see “To Do” items through Orion Self-service). • After your 1st semester, be making Satisfactory Academic Progress. • See http://www.utdallas.edu/student/finaid/SAP.htm

30. Satisfactory Academic Progress • Copy of Satisfactory Academic Progress (SAP) • Review http://www.utdallas.edu/student/finaid/SAP.htm • Academic requirements which must be met to retain financial aid eligibility • GPA minimum (term and cumulative) • Minimum completion rate (term) • Overall cap on hours attempted per degree • Reviewed each term • Official notices sent to UT Dallas email address • Warning, Suspension, Probation

31. Financial Aid Communications • Students can view missing documents (“To Do” list) and current Financial Aid Award through Orion Self-Service • Visit the Financial Aid Website for updates, current deadlines, and required forms

32. Office of the Registrar 1st Floor, Student Services Building Phone: 972-883-2342 Email: records@utdallas.edu Web Page: http://www.utdallas.edu/student/registrar/

33. Office of the Registrar • Bacterial Meningitis Vaccination Requirement • Residency (current students) • Change of major/minor/program, name • Enrollment verification • Repeated course adjustment • Transcripts • Graduation applications/degree verifications • Registration (add, drop, withdraw) • Credit/No Credit, Pass/Fail • FERPA/Parent Dependency • Audit course

34. Important Information • Utilize Online Information: www.utdallas.edu • Catalog – Every 2 Years (online) • Course Lookup and Course Listings – Every Semester • Comet Calendar • Academic Calendar • Read, understand, and consult the rules, regulations, policies, and procedures of the University, state, and federal government. See “Policies” under applicable catalog at http://www.utdallas.edu/student/catalog/. • See your academic advisor • Ask questions • Observe deadlines

35. Registration • Advisor Clearance • Freshmen • New Students • Students below good academic standing • Students required to see advisor - schedule of classes • Registration • Orion - Enrollment Appointments • Sign-in with NetID and Password • Advisor • Walk-In Registration • Students who receive registration overrides • Students on academic probation/dropped status

36. Grades • An undergraduate student is limited to 3 grade-bearing enrollment attempts for any specific class (includes W’s) • You will not be able to register for a class if you have exhausted your three class attempts • Grades can be accessed via Orion • NF grade – punitive; due to non-attendance • Grade reports are not mailed • Undergraduates receive midterm grades in Fall and Spring • Mid-term grades do not calculate into student’s term or cumulative GPA

37. FERPA • FERPA packet • http://www.utdallas.edu/student/registrar/forms/ • Parents Certification of Dependency Form – Page 4 • Only covers calendar year, not academic year. • Request for Confidentiality of Directory Information Form – Page 7 • Third Party Release of Information Form – Page 9

38. Texas Six-Drop Rule • Refers to a “six-withdraw” limit • Affects any first time in college student beginning Fall 2007 semester for courses attempted at a Texas public university or college. • Undergraduate students will not be permitted to withdraw from more than six courses, including any course a transfer student has withdrawn from at another Texas public institution of higher education. • Students will not be able to withdraw from a seventh course and would receive a final grade in the course. • Non-academic withdrawals are exempt from counting toward the six-withdraw rule

39. Excessive Hours Rule • There is a maximum number of semester credit hours that an undergraduate Texas resident may attempt while paying tuition at the rate provided for Texas residents. • Attempted hours include all hours taken at a Texas state institution of higher education for which a student was registered as of Census Day, including courses that have been repeated, failed, and courses from which the student withdrew. • For students who enrolled for the first time Fall 2006 and on, the maximum is 30 hours above the MINIMUM number of hours required for completion of the degree program in which the student is enrolled, or 120 hours for a student who is not enrolled in a degree program. • A student who exceeds the maximum attempted hours at UT Dallas will be charged a tuition rate equivalent to the rate charged to nonresident undergraduate students for the hours in excess.

40. Texas Tuition Rebate • Freshmen who entered a Texas public college or university for the first time in the fall of 1997 or later, may qualify for a $1,000 tuition rebate after graduation. To be eligible for a rebate under this program, a student must: • Enroll for the first time in an institution of higher education in the fall 1997 semester or later and not have a prior degree • Be a resident of Texas and have been entitled to pay resident tuition at all times while pursuing the degree • Graduate within four calendar years for a four-year degree • Attempt no more than three hours in excess of the minimum number of semester credit hours required to complete the degree under the catalog under which the student graduated. • Submit a Texas Tuition Rebate Application to the Office of the Registrar before graduation date.

41. The Galaxy Portal http://www.utdallas.edu/galaxy/

42. The Galaxy Portal • Log in at http://www.utdallas.edu/galaxy/ • Students can sign in to Galaxy to access: • Zmail • eLearning • My Parking • EZPAY • Orion Self-Service • Official Transcript Ordering

43. Orion Register for classes, check grades, request transcripts, accept your financial aid and sign up for short term loans using Orion Self-Service.

44. Orion Self-Service • Click on the Orion link and click “Self-Service” • Student Center • Register via Enroll or Enrollment Shopping Cart • View unofficial transcript and Exam Schedule via My Academics • View Holds and applicable service impact • View campus To Do List and applicable detail • Campus Finances • View Financial Aid (accept/decline awards) • Sign up for a short-term loan to pay your tuition • If you have problems, clear your browser’s history

45. Contact Information Bursar’s Office Office of Financial Aid Office of the Registrar

46. Contact Information • Bursar’s Office • Phone: 972-883-2612 • Email: bursarsoffice@utdallas.edu • Web page: http://www.utdallas.edu/bursar/ • Office of Financial Aid • Phone: 972-883-2941 • Email: financial-aid@utdallas.edu • Web page: http://www.utdallas.edu/student/finaid/ • Office of the Registrar • Phone: 972-883-2342 • Email: records@utdallas.edu • Web page: http://www.utdallas.edu/student/registrar/

47. In Conclusion • UT Dallas email account = good • Withdrawing from classes = bad • Academic calendar--on the web (and in your packet) • Catalog is on the web • Payment information is at www.utdallas.edu/ezpay

48. Questions