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The Business Analysis Framework Wendy Waker Stand 138. Why do we still have these sort of problems with Change Projects…. The average project exceeds its planned schedule by 120\% 52.7\% of projects will cost 189\% of their original estimate

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slide2
Why do we still have these sort of problems with Change Projects….
  • The average project exceeds its planned schedule by 120%
  • 52.7% of projects will cost 189% of their original estimate
  • Only 16.2% of projects will be completed on time & on budget
  • 30% of projects are cancelled before completion

*Source: Calculating your return on investment from more effective requirements management IBM article Dec 2003

slide3
Reasons for problems with change projects…
  • The Standish Group “Chaos Report” (1994)
  • 365 executive managers
  • 8,380 applications
  • all major industry segments including: banking, retail and wholesale.

Some of the contents of this slide were taken from www.it-cortex.com

business analysis mitigates the top 6 reasons for project failure
Business Analysis mitigates the top 6 reasons for project failure
  • Incomplete requirements
    • Measure of success for Business Analysts! Target: Zero.
  • Lack of user involvement
    • BAs scope a project including who is impacted and therefore who needs to be engaged
  • Unrealistic expectations
    • Poorly defined? Open to misinterpretation? Blame the BA!
  • Lack of senior exec support
    • If the project objectives don’t matter to the exec, they won’t support
    • BA must ensure the exec define SMART measures and targets
    • SMART – the ‘T’ is To-Die-For!
  • Changing requirements
    • Measure of success for Business Analysts! Target: minimise.
  • Lack of planning
    • At least the analysis should be planned properly!

Business Analysis – the analytics engine of your projects

business analysis proverbs
Business Analysis Proverbs

Delivery is not the best time to analyse requirements

Urban Wisdom

  • A factor present in every successful project and absent in every unsuccessful project is sufficient attention to requirements.
          • Suzanne & James Robertson
          • Requirements-Led Project Management
slide6
What is “sufficient attention to requirements”?

(I)

Average actual effort spent on each stage of the development cycle*

70

60

50

40

30

20

10

0

Requirements

Analysis

Design

Code/test

*based on a study by Staffordshire University

slide7
What is “sufficient attention to requirements”?

(II)

Average Proportion of Errors Built in During Development*

90

80

70

60

50

40

30

20

10

0

Requirements

Analysis

Code/test

Design

*based on a study by James Martin

slide8
What is “sufficient attention to requirements”?

(III)

Relative Cost of Correcting Requirements Errors*

*sourced from Barry Boehm

slide9
How Much Poor Analysis can £Cost*
  • Half of all bugs can be traced to requirement errors
  • fixing these errors consumes 75% of project rework costs
  • Maybe that’s why:
  • The average project exceeds its planned schedule by 120%
  • 52.7% of projects will cost 189% of their original estimate
  • Only 16.2% of projects will be completed on time & on budget
  • 30% of projects are cancelled before completion

*Source: Calculating your return on investment from more effective requirements management IBM article Dec 2003

slide10
The typical project…

…expends least effort on change requirements analysis…

…which is where most errors originate…

…and whose errors cost most to fix!

the tool for discovering new knowledge is the scientific method
The tool for discovering new knowledge is the Scientific Method

The tool for defining change requirements is...?

There are many methods and approaches all for defining change requirements

  • Construction of ‘theories’
    • Observation and experimentation of isolated facts and results
    • Creating generalised hypotheses
    • Testing hypotheses through observation and experimentation
  • Methods and approach vary by discipline
    • Physics Vs Psychology
  • The top level process remains the same
definition of terms for business analysis
Definition of terms for “Business Analysis”

Business: why “Business”?

…should it be ChangeRequirements???

Analysis:“the process of breaking a concept down into more simple parts, so that its logical structure is displayed” (OED)

so how do you do analysis
So how do you do analysis?
  • You can pay your money and take your pick of the various methods & approaches
  • Our Training Taster Day gives examples of documentation for
    • Problems/opportunity analysis
    • Objectives analysis
    • Requirements Analysis
  • …but how is not the issue, proving that the analytical products deliver project objectives is
chain of reasoning
Chain Of Reasoning:

Change Requirements must be assumed to be wrong until they are provedto be right

scope of analysis of change requirements
Scope of analysis of change requirements

Change requirements can be for

Processes

Organisation units

Locations

Data

Applications

Technologies

Non-functionals

…oh – and the valid intersections!!!

all the links in the chain of reasoning
All the Links in the Chain Of Reasoning

Change requirements

Driver

The problems / opportunities that the business face

Addressed as

measured by

The measures and targets that will enable us to declare the change project has been successful

Project

Objective

Delivered by

Definitions of what changes are required that will affect the measures of success (objectives) sufficiently for the project to be declared successful

Project

Requirement

Enforces

What rules must be implemented by the changes specified in the requirements

Business Rule

how to forge links in the chain of reasoning
How to forge links in the Chain Of Reasoning

Change requirements

Business…

Functional…

Non-functional…

…high level

…mid level

Process model

Process specification

Non-functional specifications

Data model

Attribute specification

…low level

Driver

Problem / opportunity analysis

Addressed as

measured by

Specific – there is a precise definition of the objective

Measurable – there are units that the objective will be measured in

Achievable – the measures can be achieved ‘in the real world’

Relevant –this project will actually affect this objective

To-die-for – the project has failed if it does not achieve the objective

Project

Objective

SMART objectives

Delivered by

Project

Requirement

Enforces

Business Rule

slide19
If…

If you can map all your analysis to

components in the Chain of Reasoning

If there are no gaps AND no breaks in the chain

If those who can kill your project agree with your

analysis

Then your analysis is correct and what’s more you are a Business Analyst my (per)son.

Sorry Rudyard!

the secrets of doing business analysis
The secrets of doing Business Analysis
  • Agree the analysis method and approach (if any!) you will use
  • Get some trained Business Analysts
  • Plan how, when and who to do the analysis
  • Do the analysis
  • Use the analysis products to develop and implement the solutions
  • Er – that’s it.
slide22
Design the

B.A. Function

Recruit the

B.A. Function

Train the B.A.

Function

Equip the

B.A. Function

Mentor and

Support the

B.A. Function

So – Business Analysis is needed…

…what next?

There are a number of steps to take to establish an operational Business Analysis function:

how can ba solutions help
How can BA Solutions help?
  • Design of the Business Analysis function
    • Terms of reference
    • Business Analyst Profile

Design

B.A. Function

…and we

can bespoke

solutions for

individual

clients

  • Recruitment of permanent and contract analysts
    • Source candidates internally and externally
    • Qualify CVs
    • Interview – conduct them or just assist with them
    • Assessment centres
    • Manage contracted analysts placed by BAS

Recruit

B.A. Function

  • Training courses for analysts
    • Training needs analysis
    • Fundamentals of Business Analysis
    • Process Modeling
    • Data Modeling
    • ISEB accreditation
    • Introduction to Testing
    • BPMN
    • Essential soft Skills for Business Analysts including Workshop Facilitation & Conflict resolution
    • Taster Day training – an intensive 1 day introduction to Business Analysis
    • Refresher day training based around your projects

Train B.A.

Function

…try before you buy: BA Solutions Training Taster Day!

  • CASE tool recommendation - independent
    • Assessment of requirements
    • Recommendations and benefits assessment

Equip B.A.

Function

  • Mentor and Support for analysts
    • Phone and email post training
    • Refresher training
    • Facilitated workshops
    • Mentoring
    • Q/A reviews of analysis deliverables

Mentor and

Support

BA Function

who are business analyst solutions
Who Are Business Analyst Solutions?

BA Solutions are highly experienced Business Analysts

We have extensive practical experience in a wide range of industry sectors including retail, banking, utilities, software houses

We have worked in IT departments and within Businesses at every level from Majority Shareholder/Owner to Managing Director to shop floor workers

…and what is the Business Analyst Solutions vision?

To support the whole Business Analyst ‘life cycle’ and provide whatever services clients need in order to set up and run an effective Business Analyst function.

why choose business analyst solutions
Why choose Business Analyst Solutions?

Training material development and training delivery is all done by highly experienced and active Business Analysts

We are a niche supplier for all things related to Business Analysis and provide support end-to-end, not just training

We have a track record of high customer satisfaction (92% average) and references are available

We have worked in all major industry segments

We are adaptive to client requirements bespoking solutions as required

We know the value of doing effective Business Analysis

We care! We care about Business Analysis and do whatever we can do to get it being done effectively.

slide26
Come and see us on Stand 138

If you would like to discuss anything further:

mail: [email protected]

phone: 07793 231428

web: www.BusinessAnalystSolutions.com

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