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This commissioned research in New Zealand addresses declining numbers and unfilled leadership positions, focusing on program quality, accountability, communication, and public perception. Expertise utilized includes change management, ongoing consultation, and communication strategies. The outcome involves restructuring national leadership with new governance policies, executive roles, committees, and operational delivery methods. Implementation features enhanced corporate practices, leader development programs, improved communication channels, and measurement strategies for organizational success.
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Guides New Zealand Research • Declining numbers • Unfilled positions - retention of leaders • Public perception • Evaluation of new programme
Research Findings Main Issues • Quality of programme delivery • Leadership & accountability • Communications • Public perception
Expertise we used: • Not for profit facilitator • Change management consultant - ongoing • Communications consultants- ongoing • Our leaders-ongoing
Leader consultation • Provided possible solutions • Evaluated proposed changes • Communication channel • Change agents
Outcome Direction & Support Selection & Screening Recruitment Quality Leadership Model Development
Old National Structure New National Structure National Forum National Forum National Board Chaired by National President _________________________ Governance Policy National Board Chaired by National President Chaired by National President Audit & Finance Committee _________________________ Governance Policy Executive Director Audit & Finance Committee Leadership Committee Audit & Finance Manager Leadership Manager Management Advisory Committee _________________________ Operational Delivery Chaired by Executive Director Programme Committee Membership Committee Programme Manager Membership Manager Task Forces as required Leader Support Manager Communications Manager [ + key volunteer] [ + key volunteer] Programme Manager Audit & Finance Manager k[ + key volunteer]
Implementation • New organisational structure - Zones • Paid/professional support • Fewer permanent committees • Project oriented task forces New management/corporate practices
Implementation • Leader screening, orientation and “apprenticeship” • Effective reviews and development plan • Learning and development tailored to leaders’ needs Corporate processes
Implementation • Direct communication relevant to role/ area • Up to date information • Regular communication of organisational goals and objectives Corporate processes - Communication
Measurement • Exit surveys- leader satisfaction • Email surveys • Leader statistics • Revisit research • Openness to new ideas and willingness to accept change