The New Initiative

1. The New Initiative MCCVLC Advisory Council Meeting November 19, 2013

2. The MCCVLC Next Generation Task Force: Assumptions revealed: • The current model is built for institutions and not for students – the process is very fragmented in the students’ mind, • Students view the MCCVLC as the last option to getting a course, • There is increased competition in the market place, • Data shows an unmet need, • Institutions are not incentivized to grow their online offerings, and • The name itself, Michigan Community College Virtual Learning Collaborative, is obscure and students do not know what it means.

3. On the horizon… MCCVLC Next Generation Task Force Outcomes • Quality – Student focused • Collaboration – Resource maximization strategy • Market Share – Shift from courses to credentials of value and address the unmet/untapped potential

4. On the horizon… New name – Michigan Colleges Online • Micollegesonline.org • Michigancollegesonline.org • Michigancollegesonline.com Funding for the Initiative: • $1.1 million from State budget • $100,000 from MCCA Reserves

5. On the horizon… Governance • MCCA Board of Directors • MCO Governing Board • MCO Advisory/Operating Committee • Stakeholder Groups • Chief Academic Officers • Distance Learning Administrators • Business Officers • Student Services Administrators • Registrars/Enrollment Administrators • Librarians • Financial Aid Administrators • Chief Information Officers & IT ARB

6. On the horizon… MCO Pilot Project Outcomes • Course Aggregator (MCO Course Extraction and Integration Tool)   • Improved Infrastructure   • Improved Analytics • Digital Credential Pathway Tool • Course/Object Repository • Collaborative Help Desk   • Improved Financial Aid Process • Collaborative Early Alert System   • Marketing   • Improve ROI for Institutions • Human Resource Requirements • Certified Online Courses & Faculty • Rebranding • Improved Horizontal & Vertical Articulation   • Professional Development

7. On the horizon… Stakeholder Input

8. Design Considerations for Next-Gen System Design Aspects Functionality Aspects Build In Data Analytics Collaborative – Social Tools Login Credentials Social Media Links Assessment Tools Organization Tools Scheduling Messaging Dashboards Contextual Tools Search Engine Optimization • Mobile First • UX (User Experience) • Don’t Make Me Think • Integrated Experience • Flat Design • Standards Based • HTML5 • Open Source Stack • REST API

9. On the horizon… Course Aggregator – Software that will identify equivalent course sections that meet the requirements for multiple colleges and curricula, enable students to view real time course availability. The tool will integrate with the colleges’ registration system for course availability.

10. Course Aggregator • Review Legacy Interfaces • Real-Time Integration Widget • College Managed Course Inventory Control • Manages what “online courses” are shared with other colleges in Michigan • Manages what MCO courses students can selected within the registration process of their college SiS system • Online Course Request • Analytics • Selector Analytics Data Collector • Trend Student Activity • Dashboard

11. On the horizon… Improved Infrastructure – New robust registration system, that allows for automatic enrollments into desired courses through the MCO website.

12. Integration Within Existing Registration System

13. On the horizon… Course & Program Analytics – Data warehouse that supports analytics to inform college strategic planning. Potential data reports could include course searches, enrollment requests/completions, top courses enrolled, closed courses and website analytics.

14. On the horizon… Digital Credential Pathway Tool - A career planning tool that enables a student to develop a personalized map for an academic path, skills path and experience path.

15. The What’s Next DashboardWill this Move the Needle ? Can we build a system that answers “What’s Next” within the following contexts? • Selecting a Career (program / major) • Enroll in classes (Starting a Term) • Complete classwork • Starting the Next Term

16. Strengthening Student Success Build Completeness Into each Level Answer What’s Next at Each Level

17. Student Pathway to Credential View Demo Link: http://mcopoc.elasticbeanstalk.com/stupathways

18. On the horizon… Collaborative Early Alert System – A student relationship management system that supports the student engagement lifecycle. Develop a faculty dashboard that provides analytics and alerting tools to help shape student behavior.

19. On the horizon… Course & Object Repository – A Michigan-based learning object repository that supports instructional design processes through the discovery and integration of open-source content. Supports content scaffolding, peer discovery and collaboration and workspace sharing.

20. On the horizon… Collaborative Help Desk – A help desk that supports student inquiries by utilizing a shared service model. • Clarify core instructional supports needs. Is the adoption of Technology in HE shifting the support model? • Determine options for a service model • Costing Saving within an aggregated model • Helpdesk Ticketing System • Proxy Password reset solution • Common support repository for core systems • Metrics

21. On the horizon… Improved Financial Aid Process – Upgrade the financial aid tool and process to allow for quicker enrollments of students with financial aid. • Clarify core supports needs. • Establish critical information needs • Develop common rules/standards • Design functional support • Determine options for an integration tool.

22. On the horizon… • Marketing – Develop specific marketing strategies for new student populations including, veterans, dual-enrollment, non-credit opportunities as well as international students. • Clarify core support needs for college marketing specific to new populations. • Website • Print • Determine collaborative options for a service model • Dual-enrollment • Veterans • Non-Credit opportunities • International students

23. On the horizon… • Improve ROI for Institutions – Refine the business model to remove barriers to collaboration and identify intrinsic and extrinsic rewards at every level. • Human Resource Requirements - Examine personnel needs and restructure staffing for the Initiative with an eye to meeting the commitments. • Certified Online Courses & Faculty – Commitment to a revisited MCO Course Rubric and Certification for all offerings through the MCO.

24. On the horizon… • Rebranding – Formally approve the name of the organization as “Michigan Colleges Online”. As desired, each member of the organization could co-brand themselves College Name Online (i.e. Schoolcraft Online). • Improved Horizontal & Vertical Articulation – Establish agreements that simplify the transferring of credits/courses between community colleges and with universities. • Professional Development – Establish a Professional Development Management Team to create events, including campus-based and regional workshops, conferences, webcasts and learning objects to support faculty and staff development as needed across the state.

25. Next Steps… • Stake holder sign up • Course Aggregator (MCO Course Extraction and Integration Tool)   • Improved Infrastructure   • Improved Analytics • Digital Credential Pathway Tool • Course/Object Repository • Collaborative Help Desk • Improved Financial Aid Process • Collaborative Early Alert System   • Marketing   • Improve ROI for Institutions • Rebranding • Improved Horizontal & Vertical Articulation   • Professional Development

26. Next Steps… • Stakeholder Input • Architectural Review Board • Request for Proposals • Development • Beta Test Sites • Roll out

27. Stakeholder Input

28. Stakeholder Input

29. Ronda Edwards Executive Director – MCCVLC redwards@mccvlc.org Randall Melton Chief Technology Officer rmelton@mcca.org