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Intrusive academic advising an effective strategy to increase student success

Intrusive Academic Advising:An Effective Strategy To Increase Student Success

Tom Brown

www.tbrownassociates.comtom@tbrownassociates.com


Intrusive academic advising an effective strategy to increase student success

Intrusive Academic Advising1. What is it?2. Why consider using it?3. What does it involve?4. Is it effective?5. Can it work for your students, your work, and your campus?


The context for today s workshop a continued focus on student learning engagement and success
The context for today’s workshop:A continued focus on student learning, engagement and success.


Shift in emphasis
Shift in emphasis….

  • 1970s and 80s Access

    • 1980s and 90s Retention

      • Today Student Success


A continuing shift

A continuing shift….

Teaching

Learning

Student Success

Vincent Tinto, Syracuse University, 2007



U s graduation rates
U.S. Graduation* Rates higher education…

HighestLowestCurrent

Two-year public 38.8 (’89) 22.5 (’13)22.5

Four–year public BA/BS 52.8 (’86) 36.0 (’00) 36.0

Four-year private BA/BS 58.5 (’13) 53.3 (’01) 58.5

Four-year public MA/MS 46.7 (’86) 37.0 (’00) 37.7

Four-year private MA/MS 58.4 (’88) 53.5 (’01) 55.2

Four-year public PhD 50.6 (’89, ’90) 45.0 (’01) 48.9

Four-year private PhD 68.8 (’86) 62.9 (’12) 63.5

Completion in 3 years for Associates; 5 years for BA/BS

*Source: ACT Institutional Data File, 1983-1012 http://www.act.org/research/policymakers/pdf/12retain_trends.pdf


Intrusive academic advising an effective strategy to increase student success

Retention Matters higher education…College student retention has been the most intensely studied issue in academic over the past several decades.Ward, Siegel, & Davenport, 2012


Intrusive academic advising an effective strategy to increase student success
RULE OF THE UNIVERSE higher education…The center of community college work is student learning, persistence and success. Kay McClenney, 2011


Retention practices with greatest impact
Retention practices with greatest impact higher education…

1. First-year programs

2. Academic advising, including interventions for specific student populations

3. Learning supportHabley & McClanahan, WWISR 2004, 2010


Intrusive academic advising an effective strategy to increase student success

Next to the quality of instruction, academic advising is consistently the next most important area of the college experience to students.Five Year Trend Study- National Student Satisfaction Report Noel Levitz 2006


Intrusive academic advising an effective strategy to increase student success

What matters to students? consistently the next most important area of the college experience to students.National Student Satisfaction and Priorities Report 2012>745,000 students >1095 two- and four-year institutions


National student satisfaction report 2012 four year private institutions
National Student Satisfaction Report 2012 consistently the next most important area of the college experience to students.Four-year Private Institutions

Instructional effectiveness (6.36)

Academic advising (6.33)

Student centeredness (6.21)

Recruitment and financial aid (6.21)

Registration effectiveness (6.20)

Safety and security (6.19)

Concern for the individual (6.18)

Campus climate (6.18)

Campus support services (6.06)


National student satisfaction report 2012 four year public institutions
National Student Satisfaction Report 2012 consistently the next most important area of the college experience to students.Four-year Public Institutions

Academic advising (6.38)

Instructional effectiveness (6.37)

Safety and security (6.32)

Registration effectiveness (6.25)

Recruitment and financial aid (6.21)

Concern for the individual (6.17)

Campus climate (6.16)

Student centeredness (6.14)

Campus support services (6.10)


Community technical colleges student priorities 2012
Community & Technical Colleges consistently the next most important area of the college experience to students.Student Priorities 2012

Instructional effectiveness 6.22

Registration effectiveness 6.20

Academic Advising/Counseling 6.18

Concern for the individual 6.12

Academic services 6.09

Admissions and financial aid 6.09

Safety and security 6.05

Student centeredness 6.02

Campus climate 6.01

Service excellence 6.00

Campus Support Services 5.51


National adult student priorities report noel levitz 2012
National Adult Student Priorities Report consistently the next most important area of the college experience to students.Noel-Levitz, 2012

Instructional Effectiveness

Academic Advising/Counseling

Campus Climate

Registration Effectiveness

Service Excellence


Triad for student success
TRIAD FOR STUDENT SUCCESS consistently the next most important area of the college experience to students.

Comprehensive Support Programs

High Quality Teaching

Developmental Academic Advising


A key question does academic advising matter to student success
A key question: consistently the next most important area of the college experience to students.Does academic advising matter to student success?


Intrusive academic advising an effective strategy to increase student success

Research has shown that advising improves student retention rates through the establishment of relationships with faculty or staff members who help students to clarify their academic and career goals. Noel Levitz 2006


Intrusive academic advising an effective strategy to increase student success
There is a relationship between advising and retention. rates through the establishment of relationships with faculty or staff members who help students to clarify their academic and career goals.Agree/strongly agree 86%Disagree 4% Brown Faculty Survey, 2001-2012


Intrusive academic advising an effective strategy to increase student success

Academic advising is the rates through the establishment of relationships with faculty or staff members who help students to clarify their academic and career goals.onlystructured activity on campus in whichall studentshave the opportunity for on-going one-to-one interactionwith aconcerned representativeof the institution.Wes Habley, ACT


Intrusive academic advising an effective strategy to increase student success

Redefining academic advising: rates through the establishment of relationships with faculty or staff members who help students to clarify their academic and career goals.From an event to a process that is integrally linked to student engagement and learning. Much more than a service that supports registration….


How does xyz college define advising
How does rates through the establishment of relationships with faculty or staff members who help students to clarify their academic and career goals.XYZ Collegedefine advising?

The advising staff offers support to all XYZ College students in the selection of the liberal education courses required for their degrees.

XYZ College Undergraduate Bulletin (pg 96)


How does local cc define advising
How does rates through the establishment of relationships with faculty or staff members who help students to clarify their academic and career goals.Local CCdefine advising?

Students meet with academic advisors to choose a major, select courses, review degree requirements….Local CC Academic Bulletin (Pg. 21)


Intrusive academic advising an effective strategy to increase student success

Academic Advising is… rates through the establishment of relationships with faculty or staff members who help students to clarify their academic and career goals.a systematic process based on a close advisor studentrelationshipintended to aid students in achieving their personal, educational, and career goals….focuses on helping students to acquire skillsand attitudes that promote their intellectual and personal development.assists students to make full use of campus and community resources in the process.Developmental Academic Advising Winston, Miller, Ender, Grites & Associates. 1984


Hierarchy of advising
HIERARCHY OF ADVISING rates through the establishment of relationships with faculty or staff members who help students to clarify their academic and career goals.

Life goals, values, abilities, interests, limitations.

Career/vocational opportunities

Academic Programs/Field of Study

Course selection

Class schedulingTerry O'Banion, 1972, 1994



Intrusive academic advising an effective strategy to increase student success

Academic campus and community resources…

Advising

Counseling

Registration

Financial

Aid

Orientation

Career

Center

TRIO/SSS

MulticulturalAffairs

Faculty

Assessment

Learning

Center


Intrusive academic advising an effective strategy to increase student success

Retention campus and community resources…

Counseling

Registration

Financial

Aid

Orientation

Career

Center

Academic

Advising

TRIO/SSS

MulticulturalAffairs

Faculty

Assessment

Learning

Center

The Hub of the Campus Wheel

W. Habley


Intrusive academic advising an effective strategy to increase student success
Attributes of an environment that supports student success: campus and community resources…Intentional Structured ProactiveTinto, 2007


Intrusive academic advising an effective strategy to increase student success

What happens to students campus and community resources…after they enroll frequently has a more powerful impact on whether they stay and achieve their goals or leave.Tinto 1987, 1993


Why do students leave college
Why do students leave college? campus and community resources…

Isolation

Inability to connect with significant members of the campus community….


Intrusive academic advising an effective strategy to increase student success

The more interaction students have with faculty and staff, the more likely they are to learn effectively and persist toward achievement of their educational goals. CCSSE


Transforming students through validation
Transforming Students Through Validation the more likely they are to learn effectively and persist toward achievement of their educational goals.

Success appears to be contingent on whether faculty and staff can validate students in an academic or interpersonal way.

Rendon, 1994, 2002


Intrusive academic advising an effective strategy to increase student success

Some Institutions seem to be more effective than others in helping students from a wide range of abilities and backgrounds succeed…How College Affects Students Pascarella & Terenzini, 2005


Redefining excellence
Redefining Excellence helping students from a wide range of abilities and backgrounds succeed…

The New American University measures its academic quality by the education its graduates received rather than by the academic credentials of the incoming freshman class….Michael Crow, President, Arizona State University


Excellence redefined talent development
Excellence Redefined: helping students from a wide range of abilities and backgrounds succeed…Talent Development

The belief that students can learn anything the institution teaches, provided the right conditions are established—including challenge and support….Increasing Persistence Habley, Bloom, & Robbins, 2012


Intrusive academic advising
Intrusive Academic Advising helping students from a wide range of abilities and backgrounds succeed…

What is intrusive academic advising??


Aggressive academic advising
Aggressive helping students from a wide range of abilities and backgrounds succeed…Academic Advising?


Invasive academic advising
Invasive helping students from a wide range of abilities and backgrounds succeed… Academic Advising?


Origins of intrusive advising
Origins of Intrusive Advising helping students from a wide range of abilities and backgrounds succeed…

“Reduction of Attrition Through Intrusive Advising”

Robert Glennen & Dan Baxley

NASPA Journal, v22 n3 p10-14 Win 1985


Intrusive academic advising an effective strategy to increase student success

The intrusive model helping students from a wide range of abilities and backgrounds succeed…of advising is action-oriented in involving and motivating students to seek help when needed. Utilizing the good qualities of prescriptive advising (expertise, awareness of student needs, structured programs) and of developmental advising (relationship to a student's total needs), intrusive advising is a direct response to an identified academic crisis with a specific program of action….Earl, 1987


Intrusive advising

Intrusive Advising? helping students from a wide range of abilities and backgrounds succeed…


Intrusive advising1

Intrusive Advising? helping students from a wide range of abilities and backgrounds succeed…


Active outreach advising
Active Outreach Advising?? helping students from a wide range of abilities and backgrounds succeed…


Active outreach advising1
Active Outreach Advising helping students from a wide range of abilities and backgrounds succeed…

Does not mean “hand holding” or parenting. Rather, it does mean active concern and a willingness to assist students to explore programs and services to improve their skills and motivate them to persist toward their goals.


Active outreach advising2
Active Outreach Advising helping students from a wide range of abilities and backgrounds succeed…

Taking a personal interest in students and approaching them with an open caring attitude.

A personal relationship with a concerned member of the campus community can reduce the psychological distance that hinders academic integration.


Proactive intrusive advising involves
Proactive (Intrusive) Advising Involves helping students from a wide range of abilities and backgrounds succeed…

  • deliberate interventions to enhance student motivation,

  • using strategies to show interest and involvement with students,

  • intensive advising designed to increase the probability of student success,

  • working to educate students on all options,

  • approaching students before situations develop.

    Jennifer Varney, 2012


Intrusive academic advising an effective strategy to increase student success

The intrusive model is helping students from a wide range of abilities and backgrounds succeed…proactiveand seeks to address problems as they emerge, rather than being reactive. Essentially, advisors reach out to helpstudentsinstead of waitingfor students to seek help. University of Minnesota General College


The theoretical framework of intrusive advising is based on three postulates
The helping students from a wide range of abilities and backgrounds succeed…theoretical framework of intrusive advising is based on three postulates:

  • Advisors can be trained to identify students who need and can benefit from this kind of intervention.

  • Students DO respond to direct contact in which a problem in their academic life is identified and a resource or assistance is offered.


The theoretical framework of intrusive advising is based on three postulates1
The helping students from a wide range of abilities and backgrounds succeed…theoretical framework of intrusive advising is based on three postulates:

  • Deficiencies in the necessary "fit" of a student to his/her academic environment are treatable.

  • Students can be taught and can learn the skills needed to be successful.


Guiding principles of intrusive advising
Guiding Principles of Intrusive Advising: helping students from a wide range of abilities and backgrounds succeed…

  • Academic and social integration are keys to persistence.

  • Motivation is not the cause but rather the result of intrusive intervention activities.

    Sharon Holmes, 2000


Some advantages of an intrusive model of advising
Some advantages of an helping students from a wide range of abilities and backgrounds succeed…intrusive model of advising

A direct contact is established with an advisor who deals openly with the student's academic situation when the student has maximum motivation to accept assistance.

Earl, 1987


Intrusive academic advising an effective strategy to increase student success

The Intrusive Advising model is valuable because it assumes that some students will not take the initiative in resolving academic concerns, therefore, assigned counselors operate intrusively.

Holmes, 2000


At risk students have difficulty
At-risk students have difficulty: that some students will

Recognizing that a problem exists

Asking for help once they realize that they have a problem

Asking for help in time for the assistance to be of benefit Levin & Levin, 1991


Intrusive academic advising an effective strategy to increase student success

For many students that some students will asking for help seems to violate their notion of what it means to be strong, independent, and self-reliant.However, the longer they are in school the more likely they are to seek help…MDRC, 2010


Advantages of intrusive advising
Advantages of intrusive advising that some students will

The student is placed in a position where s/he must do academic planning within the parameters of self-motivation.

Structured advising programs are enhanced by a student's involvement in contract modules.


Does intrusive advising work

Intrusive advising has been shown to improve the effectiveness of advising, enhance student academic skills and increase retention.

Earl, 1987

Does Intrusive Advising work?


Intrusive academic advising an effective strategy to increase student success

There is compelling evidence regarding the importance students place on the value of intrusive advising relationships in the context of their ability to persist. DeAnna Burt, 2009


Intrusive academic advising an effective strategy to increase student success

Intrusive advising is all the rage in the national literature now. I think of it as systematic nagging…The whole enterprise strikes me as demeaning and vaguely creepy…

A Skeptic’s View


Intrusive academic advising an effective strategy to increase student success

But literature now. I think of it as systematic nagging…The whole enterprise strikes me as demeaning and vaguely creepy… the results I've seen suggest that it can actually work.Confessions of a Community College Deanwww.insidehigher ed.com, 8/12/10


Does intrusive advising work1
Does Intrusive Advising Work? literature now. I think of it as systematic nagging…The whole enterprise strikes me as demeaning and vaguely creepy…

Tacoma College increased fall-to-fall retention rates for students enrolled in two or more developmental courses from 47% in 2005 to 58% in 2009.

This improvement is associated with the Declared and Prepared advising model and an intrusive advising approach.


Why intrusive advising works
Why Intrusive Advising Works: literature now. I think of it as systematic nagging…The whole enterprise strikes me as demeaning and vaguely creepy…

Students who know that an advisor will contact them are motivated to keep up with their work. (Heisserer & Parette, 2002)

Intrusive advising helps students make connections to campus services.

Referrals to sources of assistance informs students that some one cares about them.

Earl, 1998; Backus, 1989; Holmes, 2000


Promising practices
Promising Practices literature now. I think of it as systematic nagging…The whole enterprise strikes me as demeaning and vaguely creepy…

The application of principles and theories leads to effective individual and institutional practices that produce increased persistence and success.


Active outreach advising people and programs
Active Outreach Advising: literature now. I think of it as systematic nagging…The whole enterprise strikes me as demeaning and vaguely creepy…People AND Programs


Colleges being more proactive college move to organize retention efforts
Colleges being more literature now. I think of it as systematic nagging…The whole enterprise strikes me as demeaning and vaguely creepy…proactive…“College Move to Organize Retention Efforts”

  • More students participating in orientation

  • 70% collect midyear grades for first-year students

  • Even more flag courses with high rates of Ds, Fs, and withdrawals

  • Half offer some form of Supplemental Instruction

  • 80% require first-year students to meet with an advisor at least once a term

    Chronicle of Higher Education 10/25/2009


Intrusive advising strategies
Intrusive Advising Strategies literature now. I think of it as systematic nagging…The whole enterprise strikes me as demeaning and vaguely creepy…

  • Mandated assessment and placement

  • Required orientation programs

  • Required advising meetings

  • Early alert systems

  • Mentors including peer mentors

  • Midterm grade reports

  • Supplemental Instruction


Intrusive advising strategies1
Intrusive Advising Strategies literature now. I think of it as systematic nagging…The whole enterprise strikes me as demeaning and vaguely creepy…

  • Clear statements of responsibility

  • Interventions for specific student cohorts

  • Advising contracts


Retention practices with greatest impact1
Retention practices with greatest impact literature now. I think of it as systematic nagging…The whole enterprise strikes me as demeaning and vaguely creepy…

Two-year colleges:

Mandatory Assessment

Habley & McClanahan, WWISR 2004


Required advising meetings
Required Advising Meetings literature now. I think of it as systematic nagging…The whole enterprise strikes me as demeaning and vaguely creepy…

  • Structured content

  • What should be discussed and when?

  • What would be discussed at a first advising meeting?

  • At a meeting three weeks into the first term?

  • At a meeting following midterms?

  • Prior to registration for the following term?

  • At the first meeting of the following term?


Early alert systems
Early alert systems literature now. I think of it as systematic nagging…The whole enterprise strikes me as demeaning and vaguely creepy…

  • Identify students who are having difficulty and also provide recommended sources of assistance.

  • These were originally sent to faculty through campus mail, but they are increasingly available in web-based formats.


Mentor programs
Mentor Programs literature now. I think of it as systematic nagging…The whole enterprise strikes me as demeaning and vaguely creepy…

The value of the mentoring relationship seems to be long lasting. “We have found that our mentees from two or three semesters ago are still our students. We still hear from them. It has worked beautifully….”

Gale Lammers, Phillips CC (Ark.)


Intrusive academic advising an effective strategy to increase student success

Midterm Semester Grades literature now. I think of it as systematic nagging…The whole enterprise strikes me as demeaning and vaguely creepy…(MSEs) target low SES and first year students and is one of the most successful initiatives at CSU San Marcos pertaining to identifying and assisting at-risk students before they find themselves in difficulty. Parisa Soltani, 2007


Intrusive academic advising an effective strategy to increase student success

Supplemental Instruction literature now. I think of it as systematic nagging…The whole enterprise strikes me as demeaning and vaguely creepy…

Professor

Supplemental Instruction Study Groups

A

B

C

D

Tutor A

Tutor B

Tutor C

Tutor D

Course:

Chemistry I

http://web2.umkc.edu/cad/SI/


Promising practices1
Promising Practices literature now. I think of it as systematic nagging…The whole enterprise strikes me as demeaning and vaguely creepy…

The application of principles and theories leads to effective individual and institutional practices that produce increased persistence and success.

The key: Adapt vs. Adopt


Academic advising a shared responsibility
Academic Advising: literature now. I think of it as systematic nagging…The whole enterprise strikes me as demeaning and vaguely creepy…A Shared Responsibility


Intrusive academic advising an effective strategy to increase student success

In loco parentis literature now. I think of it as systematic nagging…The whole enterprise strikes me as demeaning and vaguely creepy… has been replaced by the philosophy that students are responsible for their own survival and relate to their experiences in the same way that other adults relate to their environments…


Intrusive academic advising an effective strategy to increase student success

While functioning relatively well for [many] services, it is not functioning well in the campus environment for the delivery of academic assistance services. Earl, 1987


Intrusive academic advising an effective strategy to increase student success

While students must accept responsibility for their own success or failure, institutional actors, particularly faculty members, also bear individual and collective responsibility for student outcomes.Achieving Equitable Outcome for All Students AAC&U, 2005



Three approaches to advising
Three Approaches to Advising success or failure,

Prescriptive: authoritarian with students assuming little responsibility for decision making; mainly focuses on choosing courses.

Developmental: close student/advisor relationship focuses on assisting students to achieve goals.

Integrated: Incorporates techniques from both, with an intrusive approach for at-risk students. Emphasizes frequent early contact and a shared responsibility for goal setting, decision making and planning


Changing environment changing students 1 st year 2 nd year 3 rd year 4 th 5 th 6 th year

Need for Information success or failure,

Changing Environment & Changing Students1st Year 2nd Year 3rd Year 4th, 5th, 6th Year

Changing Needs for Advising

Need for Consultation

Creamer, 2000


Changing environment changing students 1 st year 2 nd year 3 rd year 4 th 5 th 6 th year1

Need for Information success or failure,

Changing Environment & Changing Students1st Year 2nd Year 3rd Year 4th, 5th, 6th Year

Changing Needs for Advising

Need for Consultation

Moving In Moving Through Moving On

Creamer, 2000; Lynch, 1989


Changing environment changing students 1 st year 2 nd year 3 rd year 4 th 5 th 6 th year2

Need for Information success or failure,

Changing Environment & Changing Students1st Year 2nd Year 3rd Year 4th, 5th, 6th Year

Changing Needs for Advising

Need for Consultation

Moving In Moving Through Moving On

I I/S I/S S/I S

I = Faculty, advisors, etc.

S = Student

Lynch, 1989; Creamer, 2000;Brown, 2006


Changing environment changing students 1 st year 2 nd year 3 rd year 4 th 5 th 6 th year3

Need for Information success or failure,

Changing Environment & Changing Students1st Year 2nd Year 3rd Year 4th, 5th, 6th Year

Changing Needs for Advising

Need for Consultation

Moving In Moving Through Moving On

I I/S I/S S/I S

I = Faculty, advisors, etc.

S = Student

PRESCRIPTIVE DEVELOPMENTAL

Lynch, 1989;Brown& Rivas, 1994; Creamer, 2000;Brown, 2006



Student responsibilities ohio university
Student Responsibilities success or failure, Ohio University

  • Contact your advisor and every instructor regularly.

  • Read email and Blackboard postings carefully and follow instructions.

  • Utilize instructor and advisor office hours.

  • Make appointments in advance and keep them.

  • Follow-up on advice and referrals


Student expectation of advisors
Student Expectation of Advisors success or failure,

  • Availability/Accessibility

  • Knowledge

  • Care and Concern


Caring
Caring… success or failure,

  • Early and frequent contact

  • Comprehensive orientation

  • Intrusive advising

Buyer & Connolly, 2006



Intrusive academic advising an effective strategy to increase student success
Adult students often “recycle” through developmental issues faced by younger students.Chickering and Reisser, 1993


Active outreach strategies
Active Outreach Strategies issues faced by younger students.

  • Assign an adult student advocate to identify issues, mediate problems, etc.

  • Facilitate formation of support groups and peer mentoring

  • Interactive on-line advising system (Santa Fe CC, Florida)

  • Proactive advising system


Intrusive academic advising an effective strategy to increase student success

40% of first-generation students leave college without a degree; they are more likely to come from low income families. US Department of Education, 2005

First Generation Students


Active outreach strategies1
Active Outreach Strategies degree; they are more likely to come from low income families.

  • First-year programs: summer bridge, orientation programs, FYE courses, Freshman Interest groups (FIGs)

  • Learning communities

  • Integrated courses clusters (e.g., Psych course linked with English and tutoring or SI)


Intrusive academic advising an effective strategy to increase student success

Students with disabilities degree; they are more likely to come from low income families.are far less likely to finish high school or college, far more likely to be unemployed, and, when they find work, to be paid less than minimum wage…. Johnson, 2006


Intrusive academic advising an effective strategy to increase student success

Students with disabilities degree; they are more likely to come from low income families.For many students with disabilities, college is an initial experience wherein personal responsibility and independence become critical. Steven Ender & Carolyn Wilkie Academic Advising, 2000


Intrusive academic advising an effective strategy to increase student success

[We] must stress the importance of personal assertiveness [and] work actively and systematically when addressing the area of developing or validating life purpose.Ender & Wilkie, 2000


Active outreach strategies2
Active Outreach Strategies [and] work actively and systematically when addressing the area of developing or validating life purpose.

  • Encourage full participation

  • Encourage appropriate disclosure

  • Connect with campus and community resources

  • Be willing to act as an advocate.

  • Support them to self-advocate


Intrusive academic advising an effective strategy to increase student success
Undecided Students [and] work actively and systematically when addressing the area of developing or validating life purpose.Undecidedness has been linked to low achievement, lack of involvement and attrition. Peterson & McDonough


You are not alone
You are not alone… [and] work actively and systematically when addressing the area of developing or validating life purpose.

Sources of Support

  • Academic advisor

  • Faculty and department chairs

  • Career Services

  • Counseling Center

  • Internships work experience, job shadowing


Intrusive academic advising an effective strategy to increase student success

LGBT Students [and] work actively and systematically when addressing the area of developing or validating life purpose.Students, staff, professors, or administrators who identify as LGBT report significant harassment at their colleges and discomfort with the overall campus climate…. Chronicle of Higher Education, 9/14/2010


Active outreach strategies3
Active Outreach Strategies [and] work actively and systematically when addressing the area of developing or validating life purpose.

  • First-year Transition Programs

  • Mentoring

  • Creating “Safe Zones” and developing Allies

  • Links to Career Development

    Jennifer Joslin, 2007


Intrusive academic advising an effective strategy to increase student success

Multicultural Students [and] work actively and systematically when addressing the area of developing or validating life purpose.Students of color base their decisions on whether or not to persist on the quality of their interactions with faculty….Cabrera, Terenzini, et. al. Journal of Higher Education, 1999


Active outreach strategies4
Active Outreach Strategies [and] work actively and systematically when addressing the area of developing or validating life purpose.

  • Peer mentoring programs

  • Faculty and staff mentor programs

  • Active outreach to connect with campus and community resources

  • Intrusive academic advising

  • Understand and integrate “stereotype threat” research


Intrusive academic advising an effective strategy to increase student success
First-year Students [and] work actively and systematically when addressing the area of developing or validating life purpose.One-third to one-half of first-year students do not return for the second year.ACT Data file, 2010


Intrusive academic advising an effective strategy to increase student success
Students need the support of advising programs and academic advisors as they make three critical transitions:

  • Moving into college

  • Moving through college

  • Moving on from college


Intrusive academic advising an effective strategy to increase student success
Students need the support of advising programs and academic advisors as they make three critical transitions:

  • Moving into college

  • Moving through college

  • Moving on from college


Intrusive academic advising an effective strategy to increase student success

Helping students move into college is far and away the most important task for academic advisors. Professor Arthur Chickering, 1994


Fye peer mentors
FYE Peer Mentors important task for academic advisors.

Attend FYE classes

Monitor student progress

Provide study skills assistance

Organize study groups

Connects to campus resources

Support faculty to motivate students toward academic goals


Students on probation
Students on Probation important task for academic advisors.


Intrusive academic advising an effective strategy to increase student success
Studies have shown that probationary students have higher GPAs when intrusive advising is used. Heisserer & Parette, 2002


Helping students get back on track
Helping students get GPAs when intrusive advising is used.back on track

  • Assess GPA deficit

  • Help develop a plan to return to good standing--concrete, tangible, doable

  • Reflect on factors contributing to unsuccessful academic performance

  • Accept responsibility for choices

  • Examine and [re]assess academic, career, and personal goals

  • Acknowledge that the past does not necessarily equal the future


Probation contracts examples
Probation Contracts GPAs when intrusive advising is used.Examples

  • Morehead State University

    http://www.moreheadstate.edu/files/units/acs/probation/Academic_Probation_Contract_Fall_2009.pdf

  • University of North Carolina Chapel Hill

    http://studentsuccess.unc.edu/docs/updated%20contract.pdf

  • Rio Hondo Community College

    http://www.oncourseworkshop.com/Getting%20On%20Course008.htm


Why reach out
Why reach out? GPAs when intrusive advising is used.

An academic advisor is unlike any role model the new student has encountered.

Students receive advice from all sorts of people and much of that advice is inaccurate, incomplete, or inappropriately value laden.


Why reach out1
Why reach out? GPAs when intrusive advising is used.

The use of technology may supplant rather than support the advising process.

The first six weeks of transition are critical to the institution’s retention efforts.

It is easier to anticipate a problem than it is to solve one.


Cultivating intrusive proactive academic advising
Cultivating Intrusive/Proactive Academic Advising GPAs when intrusive advising is used.

  • Take photos of students and post in their advising folders.

  • Follow up personally on early alerts.

  • Postcard, email, and/or text reminders of important deadlines, meetings, etc.

  • Attend co-curricular activities.

  • Explore opportunities for residence hall advising.

    Jennifer Varney, 2007


Advisors should
Advisors should… GPAs when intrusive advising is used.

truly know the school and its resources and know the staff of school programs.

be available to be reached by students whenever or wherever is reasonably possible.

be trained in all relevant areas (academic and non-academic) that have a direct impact on students’ well-being and success.

monitor advisee progress with or without student presence.

Jennifer Varney, 2007


Advisors should1
Advisors should… GPAs when intrusive advising is used.

maintain clear boundaries with students: show genuine care, including a positive attitude, openness and honestly, but maintain professionalism at all times

do not be afraid to contact students before they contact you e.g., email, IM, telephone, and personalized mail.

College students today have many distractions from academics: advisors must compete with those distractions!


Intrusive academic advising an effective strategy to increase student success

We should not assume that effective advisors will simply emerge without structured pre-service and in-service professional development programs.


Intrusive academic advising an effective strategy to increase student success

Campuses must assume the responsibility for teaching and developing their own educators to enhance student learning inside and outside the classroom by providing professional development programs.“Preparing Providers to Foster Student Success” Brown & Ward, 2007


Professional development is key
Professional development is key developing their own educators to enhance student learning inside and outside the classroom by providing professional development programs.

Colleges must provide “more powerful occasions for educators to learn about what works for students…”

Professional development must be more than occasional programs or workshops.

Carnegie Foundation, 2008


Developing effective relational advisors
Developing Effective Relational Advisors developing their own educators to enhance student learning inside and outside the classroom by providing professional development programs.

A fundamental belief in the capacity of all students to learn and achieve their goals.

Understanding of what advising is, its relationship to the teaching and learning mission of the college and how advising impacts the academic and social integration essential to student persistence and success.

Possess strong relational and communication skills

Thorough awareness of college program, policies, and campus an community referral resources.


Intrusive academic advising an effective strategy to increase student success

Academic advising is the developing their own educators to enhance student learning inside and outside the classroom by providing professional development programs.onlystructured activity on campus in which all students have the opportunity for on-going one-to-one interaction with a concerned representative of the institution.Wes Habley, ACT


Comments questions challenges successes
Comments? developing their own educators to enhance student learning inside and outside the classroom by providing professional development programs. Questions? Challenges? Successes?


Intrusive academic advising an effective strategy to increase student success

Intrusive Academic Advising: developing their own educators to enhance student learning inside and outside the classroom by providing professional development programs.An Effective Strategy To Increase Student Success

www.innovativeeducators.org

Tom Brownwww.tbrownassociates.comtom@tbrownassociates.com