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QuickBooks Error 6000 77 takes place when you open or access the company file. To get yourself out of this trouble, read the article here. If you want to know more, you can always contact the QuickBooks Professional Team at 800.583.0572.
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A Complete Guide to Properly Address QuickBooks Error 6000 77 QuickBooks is a name that pops up in many of our minds when it comes to the best bookkeeping and financing software. From fresh startups to mid-sized businesses, QuickBooks has a massive user base all across the globe. Developed by the Intuit company, QuickBooks comes with several powerful features and tools that can handle almost all accounting activities, including payroll, manage income and expenses, etc. However, the fact that using QuickBooks is not free from errors and technical bugs also can’t be ignored. Among the common errors, QuickBooks error 6000 77 is the one that a user encounters while opening the company file in QuickBooks Desktop.
What are the reasons triggering QuickBooks error code 6000 77? • Generally, QuickBooks error code 6000 77 arises when there are some complications with the company file itself. However, there can be other reasons as well, like as follows: • The TLG (Transaction Log) and ND (Network Data) configuration files, which are essential for QuickBooks Desktop to open the company file, are corrupted. How to safely rectify QuickBooks error 6000 77? Solution 1) Run the QuickBooks File Doctor tool from QuickBooks Tool Hub
On the computer, download the QuickBooks Tool Hub application of the latest release (1.5.0.0). • Click on the installation file (QuickBooksToolHub.exe) you downloaded and follow the on-screen instructions. • To complete the QuickBooks Tool Hub installing, accept the terms and conditions. • Open the QuickBooks Tool Hub application by double-clicking its icon. • At the left pane, select the Company File Issues tab. • Choose the Run QuickBooks File Doctor button. • Select the Browse and search button to find and choose the company file.
Note: Usually, the Company Files folder contains the company file that you can easily access by navigating to the following path: C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files. • Choose the Check your file option (middle one) and then click on the Continue button. • When required, type in the QuickBooks admin password and then hit the Next button. • Once the tool is done fixing the company file, run QuickBooks Desktop and try to open the company file.
Solution 2) Manually change the names of ND and TLG configuration files • On the keyboard, press the Windows key to open the Start menu. • Type “File Explorer” into the search box and select File Explorer from the search results. • Open the C: drive and navigate to the folder that contains company files. • Look for the files with the same name as the QuickBooks company file but with .TLG and .ND file extensions. • Right-click the .TLG file and select the Rename option. • Add the word “.OLD” at the end of the filename. • Right-click the .ND file and select the Rename option. • Add the word “.OLD” at the end of the filename. • Open QuickBooks Desktop and try to open the company file.
Conclusion: • If you see QuickBooks error 6000 77 even after following the troubleshooting solutions explained above in the post, then there are high chances that the folder containing the company file is damaged. Therefore, our suggestion for you is to recreate the damaged folder to store the company file and see whether this fixes the error or not. You can also ask for additional troubleshooting assistance resolving the company file error from our QuickBooks professionals at the toll-free number 800.583.0572.
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