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If your desktop is freezing or your QuickBooks application is crashing down repeatedly, it is most likely due to the error QuickBooks Not Responding When Opening. We recommend you get in touch with our pro-advisors at 1.800.579.0391 to avoid further damage to your device.
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QuickBooks Not Responding When Opening: Resolved QuickBooks is a cloud-based accounting software used to manage your small business operations such as payrolls and budgeting. Apart from this, the application suffers some technical glitches also. One of these glitches is the error QuickBooks has stopped working. You might notice that your screen will freeze or start malfunctioning. In some cases, QuickBooks will not open, or your desktop will shut down. Go through our blog below to know you can solve this issue.
Causes for QuickBooks Has Stopped Working • Error in QuickBooks installation. • Damaged Company Files. • Corrupted Windows or QuickBooks application. • Long company name. • Corrupted hard drive. • Damaged QBWUSER.INI file.
Fixes for QuickBooks Not Responding When Opening • This is a recurrent issue while operating QuickBooks. Please follow the below methods to remove this error from your computer- Method 1: Download and install QuickBooks Install Tool • Open the Intuit website. • Download QuickBooks Clean Install Tool. • Save the file where your QuickBooks is installed. • Terminate the applications running on your device. • Run the Install Tool. • Re-install QuickBooks using the Install Tool. • Reboot your system and check if the error is resolved.
Method 2: Turn Off your Anti-Virus Software • Restart your computer. • Open QuickBooks Desktop. • Open your Anti-Virus software for a limited time. • Check if the error is resolved.
Method 3: Configure the QBWUSER.INI file Here you need to rename your file to wipe out all the previously opened Company Files accessed on your device. • Navigate to the location where QBWUSER.INI is stored. • Follow the path – Location:\User\(Your User Name)\App Data\Local\Intuit\QuickBooks(year). • Double-click on the QBWUSER.INI file. • Select Rename. Add “.old” to the name of this file. (QBWUSER.INI.old). • Rename the EntitlementDataStore.ecml file too. • Open the file. • If it opens from the new location, this means the issue arose from corrupted files. • If you fail to login, you must repair your company file. • If it does not open, you need to re-install QuickBooks.
Method 4: Create a New Admin User • Click on Windows. • Navigate to Settings. • Click on Accounts. • Tap on Family & Other Users. • Select Account Owner Name. • Click on Change Account Type. • Select Administrator. • Hit OK. • Sign in with a new Admin account. • Open your File using this account.
QuickBooks issues are easy to deal with if you have the proper guidance with you. We hope that our blog on the error QuickBooks Not Responding When Opening did the same for you. We also offer similar assistance on call at our 1.800.579.0391. Get in touch with a pro-advisor right away!
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