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Trying to open your company file in QuickBooks Desktop but continuously failing because of QuickBooks error code 6000 77? If yes, you must click on the linked article to know the reasons behind it and the solutions to fix it.u00a0<br>
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QuickBooks Error Code 6000 77! Be Alerted when it Appears As a QuickBooks user, have you ever come across QuickBooks error code 6000 77? If your answer is no, then let us inform you that it belongs to the 6xxx series of errors and generally occurs when users try to open their company files in QuickBooks Desktop. A user might get an error message reading, “We’re sorry. QuickBooks encountered a problem.” Company files constitute critical business information, including regular financial statements, and not being able to access them can frustrate any user.
What prompts QuickBooks error 6000 77? • QuickBooks error 6000 77 generally occurs because of the below-mentioned reasons: • Data corruption in the company file. • The .ND and .TLG configuration files, which allow QuickBooks Desktop to open the company file, have been damaged. • What are the best ways to resolve QuickBooks error code 6000 77? • Solution 1) Run the QuickBooks File Doctor Tool from QuickBooks Tool Hub
Exit QuickBooks Desktop if it’s running. • Download the most recent version (1.5.0.0) of QuickBooks Tool Hub and save it on your Windows Desktop. • Select the downloaded file (QuickBooksToolHub.exe) and follow the on-screen instructions to install it. • Accept the terms and conditions to complete the installation of QuickBooks Tool Hub. • Open QuickBooks Tool Hub and choose the Company File Issues tab. • Click Run QuickBooks File Doctor and then choose your company file from the drop-down list.
Note: If the drop-down list doesn’t have your company file, select Browse and search to look for it on your computer. • Choose the Check your file option (middle one) and then select the “Continue” button. • Enter the admin password of your QuickBooks Desktop and then select the “Next” button.
Solution 2) Manually change the names of the .ND and .TLG configuration files • On your keyboard, press the Windows and E keys to open File Explorer. • Open the C: drive and then go to the folder that contains your company files. • Note: Generally, company files are stored in the folder named Company Files that you can easily locate by following the path: C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files. • Look for the files with the same name as your company file but with .ND and .TLG extensions. • Right-click the .ND file and then select the Rename option. • Add the word “.OLD” at the end of the filename. • Right-click the .TLG file and then select the Rename option. • Add the word “.OLD” at the end of the filename.
Conclusion: • If QuickBooks error code 6000 77 persists even after implementing both the troubleshooting solutions explained in the post above, then the folder containing your company file might have been damaged. Thus, we suggest you recreate the damaged folder to store your company file and check if this fixes the error. For further troubleshooting help to resolve QuickBooks error 6000 77, feel free to contact QuickBooks experts at 1.800.579.0391.
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