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TRIAP Presentation

Introduction to TRIAP. The goal for this web-based assistance services is to provide ADSMs and their families, TRICARE Reserve Select (TRS) enrollees, and Transitional Assistance Management Program (TAMP) beneficiaries with an avenue for private, non-reportable discussion of personal life issues suc

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TRIAP Presentation

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    2. Introduction to TRIAP The goal for this web-based assistance services is to provide ADSMs and their families, TRICARE Reserve Select (TRS) enrollees, and Transitional Assistance Management Program (TAMP) beneficiaries with an avenue for private, non-reportable discussion of personal life issues such as family difficulties and pressures, crisis intervention, anxiety, and self-esteem on a one-to-one basis in the context of a confidential relationship with a licensed professional. TRIAP services will be provided to ADSMs and their spouses of any age, and their family members 18 years of age or older and those beneficiaries enrolled in TRS and TAMP 18 years of age or older.

    3. System Requirements Windows Accessory: Webcam with microphone capability Internet Connection: Cable or DSL (Recommended) Browser: Internet Explorer 7 or higher, Firefox 3.0 or higher, Safari 4.0 or higher Plugins: Adobe Flash Player 10 (Mandatory) Download Adobe Flash Player 10

    4. Accessing TRIAP

    5. Accessing TRIAP

    6. Log-In Options Three log-in options are available from Humana Military’s TRIAP page

    7. Disclaimer Screen A disclaimer screen appears after log-in. Select Yes to proceed.

    8. Log in Screen for Guests

    9. Benefit Message Center

    10. Chat with a Counselor Now Click on the button to enter to the chat area immediately. When done, select the Close Chat button to return to the home page.

    11. Schedule a Chat If you can't chat right now, you can schedule a chat with a counselor at your convenience by selecting the Schedule a Chat button. An appointment screen appears. Select the desired options.

    12. Questions ???

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