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Institutional Capacity Building for DFIs: The DBP Experience (Second presentation)

Institutional Capacity Building for DFIs: The DBP Experience (Second presentation). Isidro A. Sobrecarey Vice President and Chief of Staff Office of the Chairman Development Bank of the Philippines ADFIAP-CEO Forum VIII Dec. 5-7, 2011, Thimphu, Bhutan. DBP’s Corporate Culture Program.

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Institutional Capacity Building for DFIs: The DBP Experience (Second presentation)

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  1. Institutional Capacity Building for DFIs: The DBP Experience (Second presentation) Isidro A. Sobrecarey Vice President and Chief of Staff Office of the Chairman Development Bank of the Philippines ADFIAP-CEO Forum VIII Dec. 5-7, 2011, Thimphu, Bhutan

  2. DBP’s Corporate Culture Program

  3. The Strategy - Human Resource Management Value Formation

  4. The DBP Human Resource Experience

  5. The DBP Human Resource Experience HR investment = Financial + Social Dividends

  6. The DBP Human Resource Experience HR investment = Financial + Social Dividends Organizational and People Transformation

  7. Non-Performing Accounts Economic Difficulty and Political Interventions

  8. Bankrupt World Bank wanted DBP CLOSED

  9. 1986 Rehabilitation Plan • Viability • Professionalism • Integrity

  10. Unifying Force

  11. Corporate Culture Program Unifying Force

  12. DBP Rehabilitation and Institutional Strengthening

  13. DBP Rehabilitation and Institutional Strengthening Values reform

  14. DBP Rehabilitation and Institutional Strengthening Values reform Organizational reform

  15. DBP Rehabilitation and Institutional Strengthening Credit process reform Values reform Organizational reform

  16. Changes ThroughCorporate Culture • dramatic turnaround in business growth and image rebuilding • conduct of personal and professional lives

  17. Institutionalization of Corporate Culture DBP Family Guiding Principle of HRM Strategy

  18. DBP Family Traditions Weekly Monday Commentaries • DBP Family Credo (Head Office and Branches) • Concepts, norms and values supportive of Corporate Culture Themes

  19. “If we accept that banking is people, then our human resource must have the highest strategic value to our organization.”

  20. DBP HRM Programs • Innovative training programs • Knowledge transfer and replication • Echo training • Alternative training media • more effective training in less time and less cost

  21. Career and Development Programs • Targeted selection • Assessment Center • Quality Circles: QuEST • Continuing Professional Education

  22. HR Programs (cont.) • Excellence Awards • President’s Award • DBP’s Best • New Performance Evaluation System

  23. New Performance Evaluation System • CSC-model • shift from 360 degree appraisal to rigid performance measurement indicators and ratings

  24. interdependencies of HR systems, programs and processes

  25. Corporate Culture • interdependencies of HR systems, programs and processes

  26. Corporate Culture • interdependencies of HR systems, programs and processes • unifying force

  27. Corporate Culture • interdependencies of HR systems, programs and processes • unifying force • Core Values: Integrity, Competence, Teamwork and Professionalism

  28. Global Paradigm • Corporate Culture not as abstract entities • Found not in archives • Very hearts and minds of people • Not a one shot deal

  29. Sustaining Corporate Culture • Viability through values and virtues • Fulfilling DBP Mission under exceptionally sound values and virtues • Values: Efficient Vehicle for Development

  30. AWARDS and CITATIONS

  31. EMPLOYER OF THE YEAR Personnel Management Association of the Philippines

  32. Center for Excellence Senate Committee on Civil Service and Government Reorganization

  33. People Development and Management Asian Institute of Management and Far Eastern Economic Review

  34. EMPLOYEE-FRIENDLY EMPLOYER Convenor’s Group of Public Sector Unions and Association in coordination with the Civil Service Commission

  35. AMONG THE TOP TEN EMPLOYERS Hewitt Associates

  36. Best Human Resource Development Project Among DFI’s in the Asia Pacific Region

  37. A Premium Human Resource Development Program Attracting the Best and the Brightest to join DBP A Corps of Dedicated, Efficient and Committed Public Servants

  38. DBP’S CORPORATE RE-BRANDING

  39. DBP’S CORPORATE RE-BRANDING

  40. DBP’S CORPORATE RE-BRANDING FORWARD LOOKING

  41. CORPORATE CULTURE • Competitive edge • Synthesis versus analysis

  42. CORPORATE CULTURE DEVELOPMENT

  43. Thank you!

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