Where Should You Turn for Answers?The Power of Social Media Presenter Authored by Mariano Gomez, Microsoft MVP Regional Chapters
Objectives • Introduction and Overview • What is Social Media? • Traditional (Mainstream) Sources of Information • Networking in the Age of Social Media • Jumping on the Social Media Bandwagon • The Blogging Community • The Aggregators • The Microblogging Community • Social and Technical Forums
What is Social Media? • Interactive platform • Users form Communities • Content is user-generated • Andreas Kaplan and Michael Haenlein define social media as "a group of Internet-based applications that build on the ideological and technological foundations of Web 2.0, and that allow the creation and exchange of user-generated content."
Traditional Sources of Information In the beginning… • CustomerSource • Microsoft Developer Network (MSDN) • Hardcopy Publications These sources are still very relevant, but content is very static and non-interactive.
CustomerSource • https://mbs.Microsoft.com/customersource • Knowledgebase • Downloads & Updates • Fix It! (formerly Automated Solutions) • Product Releases and Service Packs • Compatibility Charts and Upgrade Paths • Training Materials
Microsoft Developer Network (MSDN) • http://msdn.microsoft.com • Developer Downloads • MSDN Library • Developer Centers • Product Keys
Hardcopy Publications • General Publications • Accolade Publications • Chris Lilley: Microsoft Dynamics GP 2010 Reporting • Renato Bellu: Microsoft Dynamics GP for Dummies • Microsoft MVP Publications • Mark Polino: Microsoft Dynamics GP 2010 Cookbook • Victoria Yudin: Microsoft Dynamics GP 2010 Implementation
Networking in the Age of Social Media • What is social network? A social network is a social structure made up of a set of actors (such as individuals or organizations) and the dyadic ties between these actors. • Social Media is about building social networks • Social media is social software that mediates interaction between social networks • Internet forums, weblogs, social blogs, microblogging, wikis, social networks, podcasts
Traditional social network Microsoft Product Management Team Bob McAdam Mariano Gomez, MVP Jon Rivers Victoria Yudin, MVP Constance Quigley Zubin Gidwani David Musgrave Leslie Vail, MVP John Lowther Andy Snook Mark Polino, MVP
Building a traditional social network • Become BFFs with a Microsoft Dynamics GP MVP • Microsoft Dynamics Convergence • GPUG Summit • GPUG Regional Chapters • GPUG SIGs • Partner Sponsored Events • Private User Groups
Jumping on the Social Media Bandwagon • What do you need to get started? • Social Media Outlets • Blogs • Twitter • Linked In • Facebook • Microsoft Social Media Outlets • Microsoft Dynamics Community • Microsoft Partner Online Technical Community • MSDN Forums
What do you need to get started? • Develop personal interest • Have a nagging problems? • Will typically need an account at any site • Twitter account – http://twitter.com • Facebook account – http://www.facebook.com • LinkedIn Account – http://www.linkedin.com • Microsoft Live Account – http://signup.live.com • Follow or join a person or group of your interest • Be relevant to your group
Social Media Outlets: Blogs A blog (a portmanteau of the term web log) is a discussion or informational site published on the World Wide Web and consisting of discrete entries ("posts") typically displayed in reverse chronological order (the most recent post appears first). • Microsoft MVPs • Partners, ISVs, and Users • GPUG Bloggers Corner • Microsoft Blogs
Blogger’s Corner • GPUG.com > Member Resources > Bloggers Corner • Almost 50 Industry and Partner Blogs • RRS Feeds!
Microsoft MVP Blogs • Charles Allen – http://www.dynamicsgpinsights.com • Frank Hamelly – http://gp2themax.blogspot.com • Ian Stewart - http://dynamicsgp.wordpress.com/ • John Lowther - http://community.dynamics.com/product/gp/gptechnical/b/gpdba/default.aspx • Leslie Vail - http://dynamicsconfessions.blogspot.com/ • Mariano Gomez – http://dynamicsgpblogster.blogspot.com
Microsoft MVP Blogs (Continued) • Mohammad Daoud - http://mohdaoud.blogspot.com/ • Monzer Osama Al-Shaikh – http://www.gp4arab.com • Victoria Yudin – http://victoriayudin.com
Microsoft Social Media OutletsCommunityhttp://community.dynamics.com/
Microsoft Social Medial Outletshttp://blogs.msdn.com/b/developingfordynamicsgp/archive/2008/09/30/microsoft-dynamics-gp-blogs.aspx