Law Office Technology 2009 Overview. By Joe Kashi. The Basic Challenge. You must be efficient AND effective Reducing costs while increasing effectiveness is within our control We cannot directly control income but must position and market our practices
By Joe Kashi
You must be efficient AND effective
Reducing costs while increasing effectiveness is within our control
We cannot directly control income but must position and market our practices
This implies practice area differentiation, a hallmark of a maturing practice
Michael Porter’s work at Harvard Business School
Basic principle - Low Volume, High Profit
Law offices very suited to this approach
This approach benefits from technology differentiation
Many Clients Few Clients
Real time data entry
Real time reporting
Necessary for good case evaluation and personnel management
Amicus, Time Matters, PC Law, ProLaw
Phone systems – VoIP, Centrex, Internet
Networked storage and computers
Imaging: scanners, storage, software, and printers. Photocopiers basically obsolete
Document imaging is key to modern law practice – Adobe Acrobat preferred
Purchase only the hardware and software that you will be able to install and begin using within the next two months or so.
Purchasing binges are inefficient.
Buy mainstream technology and avoid both dead-end and “bleeding edge” technology
Business needs are paramount embrace electronic documents as our primary file – the federal courts did this years ago.
Choose software systems with great care.
Be particularly careful about ease of use, low demands upon staff, avoiding the last 20%, and full user buy-in
Document imaging is key to efficiency.
Desktop OS - Windows XP or XP x64
Vista bombed; new Windows 7 seems promising, but wait on compatibility
AMD X2 or Phenom II or Intel Core 2 dual core or quad core CPU, at least 2 GB RAM, 500 GB -1,000 GB SATA hard disk
Large wide screen or dual LCD monitors and matching video card
Discovery – Plaintiff first Interrogatories to Defendant XYZ served 7-26-04.