Delivering Quality Advice Services – The way forward for Leeds 2010 Leeds Year of Volunteering Advice Week 11th - 15th October 2010
Working together for more quality advice and fair policies Building excellent advice services through partnership
Previously… • Community Legal Service Partnerships • Funders of advice and providers of advice around the table • Mapping needs and provision • Gap analysis • CLS quality mark • CLAC’s and CLAN’s
Why a forum for advice • Need to place access to justice higher up political and strategic agenda • A single point of contact • Illustrate the sector’s considerable contribution to the city
Advice services contribution • Thriving places • Health and wellbeing • Learning • Harmonious communities
Advice Leeds Partnership Creation of Advice Leeds Advice Plus Big Lottery Funding Advice Leeds’ Access Quality and Capacity Building Project 2009-2013
Increasing capacity & quality Increasing our capacity to provide quality assured advice Train 150 new volunteers over 5 years. Recognised NVQ qualification Advise an additional 35,000 clients Support agencies to secure CLS quality mark
Improving access to advice • Train 550 advocacy / support workers • Improving pathways to comprehensive quality assured advice services • Support worker helpline and referral system
Advice Leeds values and drivers • Advice should be: • Available to the whole community and underpinned by a commitment to equality of opportunity • Planned in a coordinated manner to meet local needs, using collaboration and partnership working across the voluntary and statutory sectors
Advice Leeds – the drivers • Advice services should be: • Used to support vulnerable, marginalized or disadvantaged people and communities • Provided at different levels, using a wide range of easily accessible delivery methods • Quality services that local people will have confidence in.
Advice Leeds – the future • Developing the partnership – with new members joining and increasing the potential of the partnership • Coordination of services will be a work in progress as we develop the partnership over the next few years. With the foundation set we will have the systems to expand and co ordinate services.
Advice Leeds – the future • Joint bidding – many advice providers have a unique knowledge of their area of law or the community that they serve. Joint bidding enables more inclusive services to be provided. • Campaigning for change
Building excellent advice services through partnership • Join us in working together for more quality advice and fair policies
firstname.lastname@example.org Working together for more quality advice and fair policies