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Home to a uniquely accessible workforce of healthcare professionals • Every day, about 1.8 million people visit a pharmacy in the UK • Each day 123,000 people visit a pharmacy in Northern Ireland • 84% of adults visit a pharmacy at least once a year • 99% of the population can get to their local pharmacy within 20 minutes • People visit pharmacies x4 more frequently than they visit their GP
All pharmacies in Northern Ireland provide these services: • Dispensing of Medicines • Repeat Dispensing • Waste Management • Signposting • Support for Self-Care • Clinical Governance
Some pharmacies in Northern Ireland may also run the following services: • Medicine Use Reviews • Stop smoking • Palliative Care Support • Flu vaccination • Healthy living advice • Test and treat for chlamydia • Health checks • Managing Your Medicines • Minor Ailments • Emergency Contraception
The Pharmacist Qualification Regulation All pharmacists must be registered with the regulator in order to practice Maintain registration – annual Operate within legal and ethical requirements Ongoing professional development • 4 year Master of Pharmacy degree course • 1 year pre-registration training • Registration exam to register as practicing pharmacist • 24 schools of pharmacy in UK
Pharmacy support staff • Training and Standard Operating Procedures • Pharmacy technicians • Accuracy checking technicians • Dispensers
Why do pharmacy staff ask so many questions? Have you taken the medicine before? Are you taking any other medication? What are your symptoms? Who is the medicine for?
Common questions... • What’s the difference between a common cold and the flu? • Why won’t my GP give me antibiotics to treat my cold? • How do I know when to see my GP and when to go to my pharmacist?
Less common questions... • Can you tell me how to reduce my risk of getting cancer? • Can you tell me about reducing my risk of a heart attack or stroke? • I’ve been taking these medicines for years. Are they all still necessary?
Less common questions... • Is there a local self help group for people with my condition? • Can I talk to someone in private, so we won’t be overheard? • I’m having trouble sleeping. What should I do? • I would like to talk to someone about my sexual health. • I always get colds in the winter. How can I try to prevent it this year?
How your pharmacy team can keep you well during the winter months • Give tips about reducing your risk of catching common ailments • Advise on what medicines to stock at home • Supply treatments for the symptoms of common ailments • Help people to quit smoking • Advise on when it’s the right choice to visit your GP or other healthcare provider