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CRM Direct Realizing The Promise of CRM. CRM – The Promise. Most software company’s CRM functionality provides their customers with a very powerful tool to increase visits and sales. Customer information Service and/or purchase history Maintenance requirements

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crm the promise
CRM – The Promise
  • Most software company’s CRM functionality provides their customers with a very powerful tool to increase visits and sales.
    • Customer information
    • Service and/or purchase history
    • Maintenance requirements
    • Special dates – birthdays, anniversaries, etc.
    • Purchase preferences
crm the promise1
CRM – The Promise
  • How many of your customers are taking full advantage of the CRM functionality you offer?
  • If Not, it’s probably not your software:
    • It’s complicated and they don’t have the time to manage the process
    • Local Printers don’t understand CRM
    • Want greater flexibility and personalized messages
    • In-office printer doesn’t produce professional quality.
    • Don’t want to handle files and discs.
    • Just need the whole process to be much easier.
crm the promise functionality
CRM – The Promise (Functionality)

Retailer Management System




Export To File

Print In Office








crm direct
CRM Direct

Powerful And Easy

Realize the promise….

crm harnessing the power
CRM - Harnessing The Power

Retailer Management Software

To File

To Printer











Simple to Use

Professional Quality






Delivers on the promise of CRM

Advanced Conversion Interface (ACI)

Personalized Messaging

Integrates With Your Software Solution

Professional Quality

Flexible Digital Printing

Ad Hoc or Campaigns


Simple Web-based Interface

Menu Driven

Personalized Access and Sign-in

Upload Right From Desktop

Flexible Templates

Easy Order And Payment

Customer Service Support

hidden costs of self printing
Hidden Costs of Self Printing
  • It may seem more cost effective but it is not….
crm direct1
CRM Direct

Benefits For Retailer

  • Right Message, Right Time
  • Competitive Costs
  • Increased Visits/More Balanced Sales Cycle
  • Less Time Consuming
  • Professional Quality Marketing
  • NCOA / Cleansing of list
  • Improved Image /Branding
crm direct2
CRM Direct

Benefits For Software Company

  • Revenue Opportunity
  • Dispatch Provides Sales Collateral at Shared Expense
  • Better utilization of your CRM features
  • Demonstrated value proposition for your application
  • We handle customer service
  • We handle mapping and interface
  • We “get” CRM!
crm direct questions call joe mehl at 814 870 9622 emehl@teamdispatch com

CRM Direct Questions?Call Joe Mehl at 814/

Presented by:

dispatch digital services

Dispatch Digital Services

We’re not just changing the way you do business… We’re redefining it.

about dispatch digital services
About: Dispatch Digital Services
  • Dispatch Digital Services is Information Delivery – Faster – Better – Smarter.
  • A unique combination of people, technologies and processes
  • People who excel in information technology, design, data base, variable scripting and mailing disciplines.
  • Technology and digital solutions for every marketing challenge. From simple “on-demand” print jobs to complex variable data and web to print programs.
  • Integrated workflow processes that consistently deliver the right product, on time and at the best quality.
dispatch digital services1
Dispatch Digital Services
  • CRM Direct
  • Brand Integrity Manager
  • Web to Print
  • Personalized URL’s
  • Mail Enhancement (CASS/MASS)
  • List Development
  • Variable Data Print
  • Database Management
  • UV Coating
about dispatch
About Dispatch
  • Leader in digital technology
    • Web to Print
    • Brand Management
    • Personalized direct marketing and data management
  • World Class Capabilities: Manufacturing, Storage, Fulfillment and Distribution
  • Four service divisions (Dispatch Printing: Commercial print products, Kim Kraft: Business form manufacturer, Dispatch Digital: Monochrome/full color web to print, Fulfillment Plus: Call Center/Computerized Pick to Light)
  • Products distributed nationally
  • Sixty employees